At a Glance
- Tasks: Design and implement innovative sustainability solutions for customers across Europe.
- Company: Join UPS, a leader in sustainable logistics and innovation.
- Benefits: Flexible working, competitive salary, and opportunities for professional growth.
- Other info: Be part of a dynamic team shaping the future of sustainable supply chains.
- Why this job: Make a real impact on sustainability while collaborating with diverse teams.
- Qualifications: Bachelor’s degree preferred; experience in sustainability or logistics is a plus.
The predicted salary is between 60000 - 80000 £ per year.
The Customer Solutions Sustainability Development & Implementation Specialist is part of UPS’s Solution & Development (SOLDI) organization within Customer Solutions. In this role, you act as a Sustainability Subject Matter Expert (SME), driving the development and deployment of innovative, customer-centric sustainability solutions across Europe.
You will play a key role in shaping and expanding UPS’s sustainable solutions portfolio, supporting customers on their decarbonization and circular economy journeys. This includes designing scalable products as well as tailored solutions that create measurable environmental and business value. The role combines solution design, project leadership, and customer engagement, requiring strong collaboration with Sales, Marketing, Revenue Management, Corporate Sustainability teams, and other Customer Solutions functions. You will lead cross-functional initiatives and virtual project teams to deliver impactful solutions that help win, grow, and retain business.
Key Responsibilities- Sustainability Solution Development & Delivery: Design, develop, and implement innovative sustainability solutions and products aligned with customer needs and UPS strategic priorities. Build and evaluate business cases for new sustainability offerings. Translate customer sustainability challenges into practical, value-driven logistics solutions.
- Customer Engagement & Consultancy: Act as a trusted advisor to customers on sustainability topics (e.g., carbon reduction, insetting, offsetting, circular economy). Support customer discussions, pitches, and workshops together with Customer Facing teams. Identify opportunities to enhance customer value and deepen partnerships through sustainability.
- Project Leadership & Implementation: Lead and deliver medium-complex, cross-functional projects across the region. Manage virtual project teams and stakeholders, ensuring timely and high-quality delivery. Drive implementation while effectively navigating cross-functional alignment and resistance.
- Product Ownership & Continuous Improvement: Own and manage selected Customer Solutions sustainability products, ensuring performance, relevance, and scalability. Monitor operational effectiveness and drive continuous improvement initiatives. Identify opportunities to expand or optimize existing solutions.
- Data Analysis & Insights: Analyse operational and carbon-related data to derive actionable insights and recommendations. Evaluate solution performance pre- and post-implementation to ensure measurable impact.
- Stakeholder Management & Collaboration: Partner closely with Sales, Marketing, Revenue Management, Corporate Sustainability, and other Solution teams. Ensure transparent communication and alignment across all project stakeholders. Contribute to building sustainability knowledge and capability within Customer Solutions.
- Education & Experience: Bachelor’s degree (or international equivalent) preferred. Experience in supply chain, logistics, sustainability, or consulting environments is an advantage.
- Skills & Competencies: Strong analytical and problem-solving skills with the ability to think innovatively. Proven ability to manage projects and drive execution across functions. Customer-focused mindset with strong consultative and communication skills. Ability to work independently with a high level of ownership and accountability. Collaborative team player with a proactive, solution-oriented approach.
- Sustainability Knowledge (Preferred): Understanding of key sustainability topics, including carbon emissions and reporting, insetting and offsetting mechanisms, and circular economy principles. Passion for sustainability and its role in supply chain transformation.
- Technical Skills: Proficiency in MS Office tools (Excel, PowerPoint, Word). Advanced Excel and data analysis skills are an advantage.
- Additional Requirements: Good understanding of UPS products, services, and network operations (preferred). Strong verbal and written communication skills in English.
At UPS, you’ll be part of a team that is actively shaping the future of sustainable logistics. This role offers the opportunity to combine innovation, customer impact, and sustainability leadership, working at the intersection of strategy, operations, and environmental transformation across Europe.
Customer Solutions Sustainability Development & Implementation Specialist (flexible in European[...] in London employer: UPS Supply Chain Solutions
UPS is an exceptional employer that champions sustainability and innovation, offering a dynamic work environment where employees can thrive while making a meaningful impact on the future of logistics. With a strong focus on collaboration and professional growth, UPS provides ample opportunities for career advancement and skill development, all within a culture that values diversity and inclusivity. Join us in shaping sustainable solutions across Europe, where your expertise will drive real change and contribute to a greener tomorrow.
Contact Details:
UPS Supply Chain Solutions Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Solutions Sustainability Development & Implementation Specialist (flexible in European[...] in London
✨Dive into Environmental Networks
Get involved with sustainability-focused organisations and attend their events. Look for local meetups or conferences in environmental management where you can connect with professionals in the field. This can lead to insider info on job openings at companies like UPS Supply Chain Solutions that might not be advertised widely.
✨Show Your Passion with Projects
Consider undertaking personal or community projects that highlight your dedication to sustainability. Whether it's a local clean-up or a carbon footprint assessment, document your findings and results. This not only boosts your portfolio but also shows potential employers like UPS Supply Chain Solutions that you're proactive and serious about the field.
✨Seek Out Green Job Boards
Don’t just rely on general job boards. Explore specific platforms that focus on sustainability and environmental management roles. Websites like EnvironmentJobs and Sustainable Business can be goldmines for full-time positions at companies like UPS Supply Chain Solutions. Keep an eye out for their aggregation of listings!
✨Let Your Online Presence Shine
Make sure your social media and professional profiles reflect your passion for sustainability. Share articles, engage in discussions, and connect with leaders in the field. Your active presence can make a lasting impression on hiring managers at companies like UPS Supply Chain Solutions when they search for candidates.
We think you need these skills to ace Customer Solutions Sustainability Development & Implementation Specialist (flexible in European[...] in London
Some tips for your application 🫡
Show Off Your Passion for Sustainability:In your cover letter, let your enthusiasm for sustainability shine through. Share any relevant experiences, like projects, volunteer work, or events you've participated in that align with UPS Supply Chain Solutions's values. This position isn't just about meeting qualifications; it's about genuinely caring for the environment and showing us why you're the right fit for Customer Solutions Sustainability Development & Implementation Specialist (flexible in European[...].
Highlight Relevant Qualifications and Experience:Make sure to showcase any specific qualifications, such as degrees in environmental science or certifications in sustainability practices in your CV. We want to see how your academic background and practical experiences align with the job you're applying for, so don’t hold back on anything that demonstrates your expertise in environmental management.
Tailor Your CV to the Role:As we're looking for someone to jump into a full-time role, be specific about previous roles or projects that demonstrate your capabilities in sustainability. Use bullet points to make accomplishments clear, and don’t forget to quantify your achievements wherever possible – it’s all about showing us the impact of your work!
Research UPS Supply Chain Solutions and Reflect It In Your Application:We love candidates who take the time to understand what we're about. Mention specific initiatives or projects that UPS Supply Chain Solutions is known for in your cover letter. This shows us that you’ve done your homework and are genuinely excited about the chance to contribute to our mission in the role of Customer Solutions Sustainability Development & Implementation Specialist (flexible in European[...].
How to prepare for a job interview at UPS Supply Chain Solutions
✨Brush Up on Environmental Legislation
Given that we're diving into sustainability and environmental management, it’s crucial to have a solid understanding of current environmental laws and regulations. Be prepared to discuss how these laws apply to real-world scenarios, as you might face some technical questions about compliance and best practices during your chat with UPS Supply Chain Solutions.
✨Showcase Your Experience with Sustainability Projects
When you're discussing your background, highlight specific sustainability initiatives you've been involved in. Whether it’s a project at university or work experience, sharing measurable outcomes and your role will demonstrate your hands-on skills, which is super important for this full-time role at UPS Supply Chain Solutions.
✨Familiarity with Tools and Software
Make sure you're familiar with any relevant tools or software commonly used in environmental management, like GIS for mapping or data analysis tools. Bring this up in your interview as it shows you’re not only passionate but also prepared to roll up your sleeves and get to work!
✨Connect Your Values with the Company's Mission
Full-time roles are all about team fit, so it’s important to align your personal values with those of UPS Supply Chain Solutions. Be ready to discuss why you're passionate about sustainability and how you can contribute to their mission, as this will really resonate with the interviewers and show that you’re genuinely invested in their goals.
