CGT Operational Excellence Coordinator/Investigator in London

CGT Operational Excellence Coordinator/Investigator in London

London Full-Time 35000 - 45000 £ / year (est.) No working from home possible
UPS Supply Chain Solutions

At a Glance

  • Tasks: Investigate CGT issues, track compliance, and support operational excellence initiatives.
  • Company: Join a leading logistics company committed to innovation and excellence.
  • Benefits: Enjoy a stable career with opportunities for growth and development.
  • Other info: Collaborative environment with a focus on continuous improvement.
  • Why this job: Make a real impact by improving processes and ensuring client satisfaction.
  • Qualifications: Strong analytical skills and experience in quality management systems.

The predicted salary is between 35000 - 45000 £ per year.

Tätigkeitsbeschreibung In this role, the candidate is responsible for investigating CGT Issues and tracking compliance of the CGT function at Marken.

This role will also provide support to other roles within Marken such as our Senior Manager of Operational Excellence, and all the CGT.

Leads, as required, and will interface with other members of the wider Marken family to ensure consistency in our accountability to our CGT clients.

Main Duties and Responsibilities Act as a lead investigator.

Perform root cause analysis, close deviations, and effectiveness checks.

Provide guidance on investigations to co-investigators and operational staff.

Issue escalation and mitigation.

Identify trends within the investigations team and report findings to CGT management and quality CGT staff.

Create and expedite Client Incident Report (CIRs)- Investigation summary reports for the clients.

Actively participate in calls with customers if required.

Identify and suggest robust Corrective and Preventative Actions.

Analyze and highlight issue and CAPA trends.

Support assignment of proper corrective actions.

Collaborate with Marken Vendor and Logistics Service Provides to complete investigation and CAPAs.

Track and communicate process improvements in the region including Standard Operating Procedures.

Lead and/or support and facilitate regional continuous improvement events Perform calculation, data collection in support of Marken operations, global initiatives, and management reviews.

Identify inconsistencies and/or deficiencies in the QMS and report them to CGT management and quality CGT Staff Identify any process gaps that were observed in Markens procedures during the investigation.

Work closely with local quality coordinators, Quality Managers and Directors.

Support other Operational Excellence activities as needed.

MF-QA-005 v03 Parent document: MOP-QA-003 Perform weekly metrics on CAPA system (number of issues and CAPAs completed per week, number of issues completed overdue, issues effective versus ineffective).

To do weekly follow up of the issues and CAPAs.

Support QA/QC activities as needed.

Additional responsibilities may be required to support the CGT Driver Excellence Program Art der Anstellung Unbefristet UPS hat sich verpflichtet, einen Arbeitsplatz zu schaffen, der frei von Diskriminierung, Belästigung und Vergeltungsmaßnahmen ist. #J-18808-Ljbffr

CGT Operational Excellence Coordinator/Investigator in London employer: UPS Supply Chain Solutions

UPS Supply Chain Solutions is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration in the field of sustainability. With a strong commitment to employee growth, you will have access to extensive training and development opportunities while working alongside passionate professionals dedicated to making a positive impact across Europe. The company's inclusive culture and focus on sustainability not only enhance your career but also contribute to meaningful change in logistics and decarbonization efforts.

UPS Supply Chain Solutions

Contact Details:

UPS Supply Chain Solutions Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land CGT Operational Excellence Coordinator/Investigator in London

Join Compliance Communities

Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!

Attend Industry Conferences

Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.

Leverage Your University Career Services

If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.

Showcase Your Knowledge Online

Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like UPS Supply Chain Solutions looking for candidates who are engaged and informed.

We think you need these skills to ace CGT Operational Excellence Coordinator/Investigator in London

Root Cause Analysis
Investigation Skills
Corrective and Preventative Actions (CAPA)
Data Collection
Process Improvement
Quality Management System (QMS)
Communication Skills

Some tips for your application 🫡

Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!

Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.

Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!

Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at UPS Supply Chain Solutions. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!

How to prepare for a job interview at UPS Supply Chain Solutions

Master the Regulations

Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!

Show Your Analytical Skills

Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!

Know Your Tools

Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!

Align with Company Culture

Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with UPS Supply Chain Solutions’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!