At a Glance
- Tasks: Oversee Field Operations and ensure top-notch service from our partners.
- Company: Join a leading logistics company focused on excellence and teamwork.
- Benefits: Permanent position with competitive pay and a supportive work environment.
- Other info: Dynamic role with opportunities for growth and collaboration across teams.
- Why this job: Make a real impact by ensuring quality and compliance in operations.
- Qualifications: 2+ years in transportation or quality control, strong leadership skills required.
The predicted salary is between 35000 - 45000 € per year.
Purpose: To provide a resource to Field Operations with oversight of the MNX Service Partners ensuring optimum operational, compliance and fiscal results. Service Partner refers to an airline, ground vendor or wholesaler who supplies services to MNX.
Essential Job Responsibilities:
- Onboarding of new Service Partners and facilitating negotiation of rates including routine rate reviews.
- Review and update Ground agent QC Codes on a daily basis for accuracy and make necessary corrections with supervisor approval.
- Ensure Service Partners in assigned region are aware of MNX service standards and comply with providing feedback when standards are not met.
- Review and work with Operations and Profit Assurance on Vendor ELID issues.
- Create strong relationships with our service partners via consistent communication.
- Assist Regional Directors with preparing monthly vendor reports and distribute to ground agents.
- Work with the FOPS team, Vendor Management, and Accounting to resolve Ground Vendor payable issues.
- Participate in service reviews to verify that performance is of acceptable quality and that MNX’s expectations are being met.
- Quality control is about adherence to requirements.
- Setting up and maintain NetAgent and MxPartner access/logins.
- Liaison between Field Operations and Vendor Management on the onboarding of new vendors by validating insurance of vendors/drivers as well as obtaining necessary documentation needed.
- Coordinate mass communication to vendors (New customer, new services (non-compliance messaging)).
Requirements:
- 2+ years experience in transportation, quality control and compliance.
- Experience in related field (Extensive internal financial, vendor management and consulting experience).
- Proven ability to develop effective relationships and to work at all levels of the company including senior and executive management.
- Experience working effectively across divisional lines in a complex, multi-site organization.
- Excellent leadership, communication (written and oral), presentation and interpersonal skills.
- Results oriented and possess excellent analytical, facilitation and strategic planning skills.
- Strong organization and time management skills.
Employee Type: Permanent. UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Field Operations Supervisor employer: UPS Supply Chain Solutions
At MNX, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture. As a Field Operations Supervisor, you will benefit from our commitment to employee growth through ongoing training and development opportunities, while enjoying the dynamic environment of the transportation industry. Our focus on strong relationships with service partners and adherence to high standards ensures that you will play a vital role in driving operational excellence and compliance in a supportive setting.
StudySmarter Expert Advice🤫
We think this is how you could land Field Operations Supervisor
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those who work with MNX or similar companies. A friendly chat can lead to insider info and maybe even a referral!
✨Tip Number 2
Prepare for interviews by knowing your stuff! Research MNX’s service standards and think about how your experience aligns with their needs. Show them you’re not just another candidate, but the perfect fit!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can keep you on their radar and show your enthusiasm for the role. It’s a small gesture that can make a big difference.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Field Operations Supervisor
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Field Operations Supervisor role. Highlight your experience in transportation, quality control, and compliance, and show us how you can develop effective relationships with service partners.
Showcase Your Skills:We want to see your leadership and communication skills shine through in your application. Use specific examples from your past experiences that demonstrate your ability to work across divisions and manage vendor relationships effectively.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured documents that are easy to read. Avoid jargon unless it's relevant to the role, and make sure to proofread for any typos or errors.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at UPS Supply Chain Solutions
✨Know Your Service Partners
Before the interview, do your homework on the service partners MNX works with. Understand their roles and how they contribute to operational success. This will show your interviewer that you’re proactive and genuinely interested in the position.
✨Demonstrate Your Compliance Knowledge
Be prepared to discuss your experience with compliance and quality control. Think of specific examples where you've ensured adherence to standards or resolved vendor issues. This will highlight your relevant skills and experience.
✨Showcase Your Communication Skills
Since building relationships is key in this role, practice articulating how you’ve effectively communicated with various stakeholders in past positions. Use examples that demonstrate your ability to liaise between teams and resolve conflicts.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like onboarding a new vendor or addressing non-compliance. Think through your approach and be ready to explain your thought process clearly and confidently.
