UPS Capital, one of the main UPS divisions, provides risk mitigation and insurance solutions for businesses of all sizes and industries along global supply chains.
We are seeking a commercially minded, process- and project-driven leader to evolve and scale our underwriting capability across our International Region (Europe, Asia, and the Americas). This is not a traditional underwriting role, but a platform leadership position sitting at the intersection of:
- Operational excellence
- Systems and digital delivery
- Policy administration
- Compliance
What you will get
- An annual salary in the region of £65,000
- Monthly car allowance
- A bonus of 20% of the base salary based on company performance
- A company pension scheme, paid maternity leave, holiday pay, discounts at major retailers (including Apple and cinemas) and attractions (including Alton Towers and The London Eye) and many more benefits
- Opportunities to progress with our 'promotion from within' policy
- Industry-leading training
- Employee assistance programme
- Bonus incentive based on performance
- Remote work opportunities, including the supply of all necessary equipment
You will play a critical role in how underwriting is executed, scaled, and continuously improved, while retaining strong alignment to marine cargo risk and portfolio performance.
This role is ideal for a “builder-underwriter” - someone who thrives in transforming environments and wants to own and shape an underwriting engine end-to-end.
What you’ll do
1. End-to-End Underwriting Operations Ownership
- Own and continuously improve submission-to-bind, policy administration and compliance workflows across Europe
- Drive efficiency, standardisation, and scalability of underwriting processes
- Identify bottlenecks and implement structured process improvements
2. Systems, Data & Digital Enablement
Lead the development and optimisation of:
- Workflow tools
- Data flows and reporting infrastructure
- Lead cross-functional transformation projects across operations, underwriting, and customer experience
- Deliver initiatives aligned to growth, efficiency, and customer experience
- Implement structured change management and measurable outcomes
- Contribute to underwriting decisions on complex cargo risks
- Ensure alignment between risk appetite, pricing discipline, and operational execution
- Support profitable portfolio growth through balanced commercial judgement
- Improve turnaround times and conversion
- Balance risk with commercial opportunity
- Lead and develop a high-performing underwriting operations team
- Build a culture focused on execution excellence, accountability, and continuous improvement
What you’ll bring
- Experience in underwriting operations, process design, or transformation
- Strong project management and change capability
- Experience with systems, workflows, and digital tools
- Commercial awareness and strong cross-functional collaboration skills
Preferred
- Marine/Cargo insurance experience
- Exposure to MGA, Lloyd’s, or transformation environments
Why is this role different?
This is a unique opportunity to build and scale an underwriting platform, combining ownership, innovation, and strategic impact within a global organisation.
Your career at UPS Capital
Join a team where innovation, ownership, and impact are at the core of how we operate. This is a role for individuals who want to lead transformation.
UPS is committed to a policy of treating individuals fairly and recruiting, selecting, training, promoting and compensating based on merit, experience and other work-related criteria. We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation or gender identity.
