At a Glance
- Tasks: Lead and innovate underwriting operations across Europe, Asia, and the Americas.
- Company: Join UPS Capital, a leader in risk mitigation and insurance solutions.
- Benefits: Enjoy a competitive salary, bonuses, remote work, and discounts at major retailers.
- Other info: Opportunity for career growth and industry-leading training.
- Why this job: Shape the future of underwriting in a dynamic, global environment.
- Qualifications: Experience in underwriting operations and strong project management skills required.
The predicted salary is between 65000 - 65000 £ per year.
UPS Capital, one of the main UPS divisions, provides risk mitigation and insurance solutions for businesses of all sizes and industries along global supply chains. We are seeking a commercially minded, process- and project-driven leader to evolve and scale our underwriting capability across our International Region (Europe, Asia, and the Americas). This is not a traditional underwriting role, but a platform leadership position sitting at the intersection of:
- Operational excellence
- Systems and digital delivery
- Policy administration
- Compliance
You will play a critical role in how underwriting is executed, scaled, and continuously improved, while retaining strong alignment to marine cargo risk and portfolio performance. This role is ideal for a “builder-underwriter” - someone who thrives in transforming environments and wants to own and shape an underwriting engine end-to-end.
What you’ll do:
- End-to-End Underwriting Operations Ownership
- Own and continuously improve submission-to-bind, policy administration and compliance workflows across Europe
- Drive efficiency, standardisation, and scalability of underwriting processes
- Identify bottlenecks and implement structured process improvements
- Systems, Data & Digital Enablement
- Lead the development and optimisation of workflow tools, data flows and reporting infrastructure
- Lead cross-functional transformation projects across operations, underwriting, and customer experience
- Deliver initiatives aligned to growth, efficiency, and customer experience
- Implement structured change management and measurable outcomes
- Contribute to underwriting decisions on complex cargo risks
- Ensure alignment between risk appetite, pricing discipline, and operational execution
- Support profitable portfolio growth through balanced commercial judgement
- Improve turnaround times and conversion
- Balance risk with commercial opportunity
- Lead and develop a high-performing underwriting operations team
- Build a culture focused on execution excellence, accountability, and continuous improvement
What you’ll bring:
- Experience in underwriting operations, process design, or transformation
- Strong project management and change capability
- Experience with systems, workflows, and digital tools
- Commercial awareness and strong cross-functional collaboration skills
Preferred:
- Marine/Cargo insurance experience
- Exposure to MGA, Lloyd’s, or transformation environments
This is a unique opportunity to build and scale an underwriting platform, combining ownership, innovation, and strategic impact within a global organisation. Join a team where innovation, ownership, and impact are at the core of how we operate. This is a role for individuals who want to lead transformation.
UPS is committed to a policy of treating individuals fairly and recruiting, selecting, training, promoting and compensating based on merit, experience and other work-related criteria. We do not discriminate against any applicant based on age, race, religion, sex, disability, sexual orientation or gender identity.
Operations Underwriting Manager in London employer: UPS Capital®
UPS Capital is an exceptional employer that champions innovation and ownership, offering a dynamic work culture where employees can thrive in their careers. With competitive benefits including a generous salary, performance bonuses, and extensive training opportunities, team members are empowered to lead transformation within a global organisation. The company's commitment to employee growth and a supportive environment makes it an ideal place for those looking to make a meaningful impact in the underwriting field.
