Social Media Manager - Team Lead in Bournemouth

As Uprated continues to expand, we are looking to welcome a Social Media Manager to join our talented team and take ownership of organic social strategy across our growing list of clients, many of which are household names. This role goes beyond execution. You'll be leading the strategic direction of social media across a portfolio of client accounts, working closely with our creative and client services teams to deliver campaigns that genuinely move the dial. Our clients predominantly sit in the ecommerce, outdoors, home and lifestyle and beauty sectors, giving you the opportunity to work across a varied and ambitious range of brands.

You will bring a strong agency background and a clear point of view on what great social looks like. You’re someone who can lead a client conversation with confidence, translate a brief into a compelling strategy, and inspire a team to produce their best work.

We offer a relaxed office environment on the top floor of an art deco building in the Lansdowne area of central Bournemouth, only a short walk from the beach. This role will offer flexible options for splitting time between the office and working remotely. Whilst we anticipate this to be a full-time position, we are also open to flexible working days and hours for the right candidate.

• Lead the development and delivery of organic social media strategies across multiple client accounts, ensuring all activity is grounded in audience insight and aligned to broader marketing objectives.
• Own strategic content planning, including channel strategy, content calendars, and creative direction across Instagram, TikTok, Facebook, and emerging platforms.
• Act as a senior social point of contact for clients, leading meetings, presenting strategy, and managing day-to-day relationships at a senior stakeholder level.
• Collaborate with our creative team to brief and deliver best-in-class social content and campaigns.
• Lead campaign ideation sessions, bringing fresh creative thinking rooted in platform knowledge and cultural awareness.
• Manage community engagement and moderation across client accounts, maintaining brand voice and response standards.
• Identify and manage influencer and creator partnerships, including campaign planning, outreach, and performance tracking.
• Own social reporting and insight delivery, translating performance data into clear strategic recommendations.
• Mentor and support junior members of the social team, reviewing output and developing their skills.
• Lead internal agency social channels in partnership with the Client Services Manager, contributing to Uprated's own brand presence and new business pipeline.
• Stay ahead of platform developments, algorithm changes, and cultural trends, bringing proactive recommendations to clients and the wider team.

This is an outline Job Description and employees are expected to undertake other duties as directed.

• Minimum 4 to 5 years of social media experience, with the majority gained within an agency environment managing multiple client accounts simultaneously.
• Demonstrable track record of developing and delivering organic social strategies that have driven meaningful results for brands.
• Deep platform knowledge across Instagram, TikTok, and Facebook, with a strong understanding of how each channel requires a distinct approach.
• Proven experience leading client relationships at a senior level, including presenting strategy, handling difficult conversations, and building long-term trust.
• Strong creative instincts combined with a data-driven mindset, able to balance brand storytelling with performance insight.
• Experience managing and mentoring junior team members.
• Excellent copywriting skills with the ability to adapt tone of voice across multiple client brands.
• Proficiency in social publishing and reporting tools such as Sprout Social or similar.
• Experience with video editing tools such as CapCut or Premiere Pro for short-form content.
• Solid understanding of influencer marketing, from identification through to campaign delivery.
• Strong design sensibility with experience using Canva, Photoshop, or similar.

• Not essential, but good to have: Experience contributing to new business pitches, proposals, or credentials decks.
• Familiarity with paid social and how it integrates with organic strategy.

• A salary between £38,000 and £45,000 depending on experience.
• A competitive holiday allowance that increases with each year of employment.
• Your birthday off (on top of your normal annual leave).
• A clear opportunity to shape the social offering as the team grows.
• Flexible remote working options.
• Opportunities to attend leading digital marketing conferences.
• Competitive Maternity and Paternity leave.
• Coffees, teas and snacks when in the office.
• Contributory pension scheme.

Next Steps: Sounds good? To apply, submit your details on LinkedIn. There is no deadline for applicants. We’re keen to hire the right person and willing to take our time to find them.