At a Glance
- Tasks: Be the friendly face of our practice, helping patients and managing appointments.
- Company: Join a supportive team at Upper Halliford Medical Centre.
- Benefits: Gain valuable experience in a welcoming environment with growth opportunities.
- Other info: No prior experience needed; enthusiasm is what we value most!
- Why this job: Make a real difference in patients' lives while developing your skills.
- Qualifications: Great communication skills and a proactive attitude are key.
The predicted salary is between 24000 - 36000 £ per year.
An exciting opportunity has arisen for a Receptionist to join the friendly and dedicated team at Upper Halliford Medical Centre. In this role, you will be the first point of contact for patients and visitors, providing an efficient and welcoming reception service both in person and over the phone.
We are looking for someone with excellent communication skills, confidence, and a proactive attitude. You should be computer literate, hardworking, eager to learn, and ready to take initiative. Previous experience in a GP practice is desirable but not essential. We value enthusiasm and a positive approach just as much as experience. This is your chance to join a supportive practice where your contribution will be valued and your skills can grow.
Main duties of the job:
- Greet and assist patients and visitors, providing guidance and support as needed
- Manage the appointment system, including booking, rescheduling, and follow-ups
- Respond to enquiries in person, by phone, or by email in a professional manner
- Enter and update patient information accurately on the computer system
- Assist patients with payments for private services and issue receipts
- Process new patient registrations and temporary cover documentation
- Support clinical and administrative staff with general tasks as required
- Maintain a tidy, organized, and professional reception area
- Ensure security procedures are followed at the start and end of the day
Additional Duties:
- Assist with scanning, filing, and other document management tasks
- Support colleagues during staff absences or periods of high workload
- Follow practice policies on confidentiality, health & safety, and safeguarding
- Contribute to continuous improvement and efficient service delivery within the team
Person Specification:
- Good interpersonal and communication skills
- Experience of working in a fast-paced role
- NVQ in Business Administration or equivalent
- Experience of working in a GP practice
- Experience in a reception or administrative role
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
GP Receptionist in Shepperton employer: Upper Halliford Medical Centre
Upper Halliford Medical Centre is an excellent employer that prioritises a supportive and friendly work environment, making it an ideal place for those looking to grow their skills in healthcare administration. With a small, dedicated team, employees benefit from close-knit collaboration, opportunities for professional development, and the chance to make a meaningful impact on patient care. The practice values enthusiasm and a positive attitude, ensuring that every team member feels valued and integral to the success of the centre.
Contact Details:
Upper Halliford Medical Centre Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land GP Receptionist in Shepperton
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We think you need these skills to ace GP Receptionist in Shepperton
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Upper Halliford Medical Centre.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Upper Halliford Medical Centre.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Upper Halliford Medical Centre. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Upper Halliford Medical Centre. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Upper Halliford Medical Centre
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
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Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Upper Halliford Medical Centre’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
