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- Tasks: Be the friendly face of our practice, helping patients and managing appointments.
- Company: Join a supportive team at Upper Halliford Medical Centre.
- Benefits: Gain valuable experience in a welcoming environment with growth opportunities.
- Why this job: Make a real difference in patients' lives while developing your skills.
- Qualifications: Great communication skills and a proactive attitude are key.
- Other info: No prior experience needed; enthusiasm is what we value most!
The predicted salary is between 24000 - 36000 £ per year.
An exciting opportunity has arisen for a Receptionist to join the friendly and dedicated team at Upper Halliford Medical Centre. In this role, you will be the first point of contact for patients and visitors, providing an efficient and welcoming reception service both in person and over the phone.
We are looking for someone with excellent communication skills, confidence, and a proactive attitude. You should be computer literate, hardworking, eager to learn, and ready to take initiative. Previous experience in a GP practice is desirable but not essential. We value enthusiasm and a positive approach just as much as experience. This is your chance to join a supportive practice where your contribution will be valued and your skills can grow.
Main duties of the job:
- Greet and assist patients and visitors, providing guidance and support as needed
- Manage the appointment system, including booking, rescheduling, and follow-ups
- Respond to enquiries in person, by phone, or by email in a professional manner
- Enter and update patient information accurately on the computer system
- Assist patients with payments for private services and issue receipts
- Process new patient registrations and temporary cover documentation
- Support clinical and administrative staff with general tasks as required
- Maintain a tidy, organized, and professional reception area
- Ensure security procedures are followed at the start and end of the day
Additional Duties:
- Assist with scanning, filing, and other document management tasks
- Support colleagues during staff absences or periods of high workload
- Follow practice policies on confidentiality, health & safety, and safeguarding
- Contribute to continuous improvement and efficient service delivery within the team
Person Specification:
- Good interpersonal and communication skills
- Experience of working in a fast-paced role
- NVQ in Business Administration or equivalent
- Experience of working in a GP practice
- Experience in a reception or administrative role
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
GP Receptionist in Shepperton employer: Upper Halliford Medical Centre
Contact Detail:
Upper Halliford Medical Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GP Receptionist in Shepperton
✨Tip Number 1
Make sure to research Upper Halliford Medical Centre before your interview. Knowing about their values and services will help you connect with the team and show that you're genuinely interested in being part of their friendly practice.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for patients, it's crucial to convey warmth and professionalism. Try role-playing common scenarios with a friend to boost your confidence.
✨Tip Number 3
Be proactive during your interview. Don’t just wait for questions; ask insightful ones about the team dynamics or how they handle busy periods. This shows your eagerness to contribute and learn!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining a supportive team like Upper Halliford Medical Centre.
We think you need these skills to ace GP Receptionist in Shepperton
Some tips for your application 🫡
Show Your Enthusiasm: Let your passion for helping others shine through in your application. We want to see that you're excited about the role and ready to be a friendly face for our patients!
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that match the job description. We love seeing how your background aligns with what we're looking for, so don’t hold back!
Craft a Personal Cover Letter: Use your cover letter to tell us why you’re the perfect fit for our team. Share specific examples of your communication skills and proactive attitude – we want to get to know you better!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and keep everything organised!
How to prepare for a job interview at Upper Halliford Medical Centre
✨Know the Practice
Before your interview, take some time to research Upper Halliford Medical Centre. Familiarise yourself with their services, values, and team structure. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Showcase Your Communication Skills
As a GP Receptionist, excellent communication is key. Prepare examples of how you've effectively communicated in previous roles, whether in person or over the phone. Practising common interview questions with a friend can also help you articulate your thoughts clearly.
✨Demonstrate Your Proactive Attitude
The job requires someone who takes initiative. Think of instances where you've gone above and beyond in your previous roles. Be ready to discuss how you can contribute positively to the team and improve patient interactions at the practice.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. For example, how would you handle a difficult patient or manage a busy reception area? Practising these scenarios can help you respond confidently and demonstrate your ability to thrive in a fast-paced environment.
