At a Glance
- Tasks: Own supply execution, manage purchase orders, and ensure timely product launches.
- Company: Join a trend-led beauty and wellness company with a supportive culture.
- Benefits: Enjoy flexible working, bonus schemes, and 25 days holiday plus your birthday off.
- Other info: Be part of a friendly team that values your voice and ideas.
- Why this job: Make a real impact in a creative, fast-paced environment with ownership and collaboration.
- Qualifications: Experience in supply planning or related fields, strong organisational skills, and ERP knowledge.
The predicted salary is between 31500 - 38500 £ per year.
Our Mission
At Upper Canada UK, we create trend-led beauty, wellness and lifestyle products that bring a little everyday joy to customers around the world — all at an accessible price point.
Across our portfolio of much-loved brands, including Aroma Home, The Vintage Cosmetics Company, Wanderflower, Yes Studio, Danielle Creations, Erase Your Face and our recent Korean skincare acquisitions Animalz, Masque Bar and My Ingredients, we work across warming, beauty accessories, bath & body and skincare to deliver products people love to discover, gift and use.
Headquartered in Toronto, Canada, with our UK office in London Bridge, we are proud to partner with customers across the US & Canada, Europe, Australia and the Middle East.
We are a collaborative, growth-focused business driven by our five cultural pillars: Innovation, Passion, Energy, Value and Partnership.
Whether you are helping shape a new product launch, improve how we work or strengthen our customer partnerships, you will have a voice, real ownership and the opportunity to make an impact in a creative, fast-moving business.
We are an equal opportunities employer.
We value our team who come from all walks of life, who's various experiences and perspectives make our products what they are.
We welcome requests for accommodations to support you in the application process.
The role
We are looking for a commercially minded, highly organised Supply Planner to own supply execution across the business.
This is a broad, cross-functional role responsible for ensuring approved purchases, new product launches and replenishment orders move efficiently from business approval through ERP, PO placement, supplier confirmation, production and delivery.
The role will act as the operational link between Product Development, Sales, Finance, China Operations, Vendors, Freight and UK/EU Operations, driving accountability against agreed CRDs and ensuring products and ranges arrive On Time In Full.
We are looking for someone who wants ownership, is a natural problem solver, drives actions and makes things happen.
- Full time
- Hybrid – 3 days in the office
- Department: Operations
- Reports to: Operations Director
- Direct reports: 1
- What you can expect
- Supply Planning & PO Ownership
- Own the supply plan for approved purchases, launches and replenishment orders.
- Manage purchase orders within the ERP from approval through to receipt.
- Ensure POs align with approved spend, quantities, costs, suppliers and agreed dates.
- Coordinate the handover of approved POs to the China team and vendors.
- Maintain accurate PO, CRD and delivery information and identify supply risks early.
- CRD & Launch Execution
- Own and maintain the business CRD and supply critical path.
- Drive adherence to agreed CRDs across Product Development, China Operations and suppliers.
- Ensure new products and ranges progress through approvals and into production on time.
- Chase outstanding specifications, artwork, approvals and other critical actions.
- Highlight and escalate risks before they impact launch or delivery dates.
- China Team & Supplier Coordination
- Ensure approved POs are placed with vendors promptly.
- Chase Proforma Invoices and drive timely PI review and sign-off.
- Monitor supplier progress against production and shipping milestones.
- Work closely with the China team to resolve issues and protect agreed timelines.
- Track supplier and vendor OTIF performance.
- Cross-Functional Coordination
- Act as the operational link between Product Development, Sales, Finance, China, Vendors, Freight and Operations.
- Chair regular supply and CRD reviews, maintaining clear actions, ownership and deadlines.
- Drive actions through to completion, challenge missed deadlines and remove execution bottlenecks.
- Provide clear visibility of supply risks, priorities and exceptions to the wider business.
- Reporting & Inventory
- Support inventory health, aged stock reduction and stock balancing initiatives.
- Continually improve reporting and business visibility through ERP data.
About you
This role allows for a high level of ownership and cross-functional collaboration.
We are looking for someone to act as the linchpin, driving the business against the agreed critical path - someone commercially aware, very organised, strong with ERP/data, but equally comfortable picking up the phone, challenging people and driving actions through to completion.
We are considering candidates from Supply Planning, Purchasing, Merchandising, Production Planning or broader Supply Chain Operations backgrounds, particularly where they have experience with Far East suppliers, product development and critical-path management.
- Key Skills & Experience
- Highly organised, proactive and comfortable managing multiple priorities.
- Confident challenging stakeholders and driving actions to closure.
- Strong ERP, Excel and operational reporting skills.
- Experience in supply planning, purchasing, merchandising, production planning or supply chain operations.
- Commercially aware and comfortable working with purchasing budgets and inventory and experience with supplier negotiations to drive commercial decisions.
- Experience with Far East suppliers, product development and new product launches would be particularly valuable.
- What success looks like
The core objective of this role is: approved products, ranges and purchase orders delivered on time, in full and in line with the agreed business critical path.
- Approved purchases move quickly and accurately into the ERP and supplier base.
- POs are placed promptly and accurately, with signed PIs secured without delaying production.
- Product Development and supplier actions remain on critical path.
- CRDs are treated as firm business commitments and risks are escalated early.
- Management has clear visibility of supply performance and exceptions.
- New products and ranges launch when planned and purchase orders arrive On Time In Full.
- Why Join Us
Our amazing team.
Our friendly and supportive team make even the most challenging days a breeze. We are proud to be continually cultivating a culture of support, learning and growth.
Broad customer base.
From independent Garden Centres to huge global retailers our products make it into homes all over the world.
Your voice matters.
Everyone in the business has the opportunity to contribute ideas across everything, from products to how to improve processes.
Flexible working.
We are a hybrid office with team members in the office a minimum of two days a week.
We offer core working hours of 10am-4pm with the flexibility to work the remaining 2 hours when they suit you.
Benefits.
- Bonus scheme
- Perkbox subscription
- Learning & Development opportunities
- Monthly socials
- Endometriosis Friendly Employer
- 25 days holiday + extra day off on your Birthday
- 3% Employers Contribution Pension
Supply Planner in London employer: Upper Canada UK
At Upper Canada UK, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters creativity and collaboration. Our employees enjoy comprehensive benefits, opportunities for professional growth, and the chance to contribute to innovative beauty and wellness products that bring joy to customers worldwide. Located in a dynamic environment, we encourage our team to thrive and make a meaningful impact in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Supply Planner in London
✨Join Supply Chain Meetups
Get yourself out there by attending supply chain meetups and industry events. It's a great way to meet fellow professionals, learn about trends, and maybe even hear about job openings before they’re posted online.
✨Show Off Your Skills on LinkedIn
Don’t just sit back and wait for opportunities! Post insights or articles on LinkedIn about supply chain challenges or solutions you’re passionate about. This not only showcases your expertise but can catch the eye of recruiters looking for someone like you.
✨Engage with Supply Chain Communities
Dive into online communities related to supply chain operations like forums or groups on Reddit and LinkedIn. Engaging in discussions can help you network, get advice, and you might even stumble upon some hidden job opportunities.
✨Apply through Our Website
When you spot a position at Upper Canada UK, make sure to apply through our website directly. It's often the quickest way to get your application in front of the right people and show that you’re genuinely interested in the role of Supply Planner.
We think you need these skills to ace Supply Planner in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:Make sure to highlight your relevant experience in supply chain operations. Whether it’s managing logistics or coordinating with suppliers, we want to see examples of how you've navigated the complexities of the supply chain. Concrete achievements, like reducing costs or improving delivery times, will definitely catch our eye!
Quantify Your Impact:When listing your previous roles on your CV, go for numbers! Mention percentages or actual figures where possible—like how much you've improved efficiency or reduced waste. It's all about showing us the tangible impact you've made in your past positions in supply chain operations.
Tailor Your Cover Letter:In your cover letter, don’t just regurgitate your CV. Instead, connect your experiences specifically to the role at Upper Canada UK. Share why you're passionate about supply chain operations and how this full-time role aligns with your career goals—I mean, who wouldn’t want to hear that!
Research and Reflect:Before you apply, take some time to research Upper Canada UK and its supply chain operations. Reflect on how your skills and experiences can fit into their operations. Being able to discuss their challenges and how you can contribute to solving them in your application will really make you stand out!
How to prepare for a job interview at Upper Canada UK
✨Know Your Basics in Supply Chain Management
Make sure you've got a solid grasp of key supply chain concepts like demand forecasting, inventory management, and logistics. We could be quizzed on these during technical rounds, so brush up on any software tools commonly used in the industry like SAP or Oracle. This knowledge will help us show we can hit the ground running!
✨Show Off Your Analytical Skills
Prepare to discuss real-world scenarios where you've used data analysis to solve supply chain challenges. If you've got experience with tools like Excel or Tableau, get ready to talk about how you've used these to optimise processes or improve efficiencies. Employers love seeing that we can turn data into actionable insights!
✨Highlight Your Teamwork and Project Management Skills
In a full-time role, collaboration is key. Think of examples where you've worked on cross-functional teams or managed projects. Sharing how you navigated challenges while working with diverse groups will show that we can thrive in a dynamic environment like at Upper Canada UK.
✨Research Specific Challenges Faced by Upper Canada UK
Look into any unique supply chain challenges Upper Canada UK might be facing, whether it's sustainability, supplier relationships, or global disruptions. Being prepared to discuss these topics shows that we're not only informed but also genuinely interested in how we can contribute to their success. That’s a big plus in any interview!
