At a Glance
- Tasks: Help new students settle in and support housekeeping teams with various tasks.
- Company: UPP, a vibrant team dedicated to student accommodation.
- Benefits: Earn £10.85 per hour, paid weekly, in a dynamic work environment.
- Other info: Expect a busy summer with opportunities for personal growth and teamwork.
- Why this job: Make a real difference for new students while gaining valuable experience.
- Qualifications: Friendly, flexible, and a team player; previous experience is a bonus but not required.
The predicted salary is between 10 - 11 £ per hour.
Interested in ensuring our new students get settled into their new home this year? The summer is a very busy period for UPP and we look for extra support in ensuring a smooth process for students that leave us in June and then preparing for the ones moving into their accommodation during September. The roles requirements are varied and will change from day to day to ensure we meet all our deadlines. You will need to work a mix of weekdays and weekends with one of the key intake weekends being the 19th & 20th September 2026. You will report to one of our on-site managers who will provide training, supervision and guidance.
Please note that you will be on your feet a lot and some activities will include heavy lifting and manual handling through the day. Some of the responsibilities include but are not limited to:
- Support the Housekeeping teams with basic cleaning of accommodation and removal of rubbish where needed including recycling.
- Help with mattress and linen deliveries plus making up the beds.
- Support with room checks on departure of residents as delegated, using the system in place.
- Distribute literature, posters, equipment around the sites.
- Assist in the preparation for arrivals during the vacation periods, greeting and issuing keys and dealing with queries as they arise in a polite and friendly manner.
- Record the issue and return of keys using the appropriate documentation, operating the conference database and check visitors in and out of their accommodation.
- Help out in the Post Room to sort resident’s mail, record parcel deliveries on parcel tracker and to check ID when issuing parcels to addressees.
- Ensure your working area is kept tidy at all times and safe for others working with you.
- Communicate well with colleagues, both written and verbal, relaying messages clearly and promptly using the correct protocol for radio and telephone communication plus reporting any issues identified.
We are looking for you to be friendly, helpful and flexible, able to work effectively as a part of a team to get jobs done within agreed timescales and to a high standard. Any previous work experience would be useful but not essential for these roles; we mainly need you to be committed and willing to get stuck in and support wherever needed on the days you are working.
In return, we are offering a busy and interesting environment to work and an hourly rate of £10.85. You will be paid weekly through our recruitment agency partner, GI Solutions. We are a team with energy, pace and passion; if that sounds like you, apply today and one of our team will be in contact to discuss the role further and advise of next steps.
Summer Assistant employer: UPP
Joining the UPP team at Reading University as a Post Room Assistant means becoming part of a vibrant community dedicated to creating a supportive environment for students. With a competitive salary, generous holiday allowance, and a commitment to employee growth through training and volunteering opportunities, we foster a culture of innovation and respect. Our inclusive workplace values diversity and ensures that every team member can thrive, making it an excellent choice for those seeking meaningful employment in a dynamic setting.
StudySmarter Expert Advice🤫
We think this is how you could land Summer Assistant
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Summer Assistant
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at UPP
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at UPP. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
