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- Tasks: Help manage mail and parcels for students at Reading University.
- Company: UPP creates a supportive environment for students in university accommodation.
- Benefits: Enjoy a competitive salary, store discounts, and perks from top retailers and gyms.
- Why this job: Join a passionate team making a positive impact on student life.
- Qualifications: Previous experience in a similar role with strong communication and admin skills required.
- Other info: Flexible hours with opportunities to work during busy student arrival and departure weekends.
A successful university campus is about so much more than buildings. It’s about the environment, the atmosphere and the people – creating that sense of home that will help students feel safe, secure, and help them thrive. At UPP, we understand just how important this is and that’s why at each of the universities we partner with we have a dedicated onsite team offering a range of facilities management services designed to support the safety of the building and ensure students enjoy a high quality of life throughout their stay.
We currently have an opportunity for a Post Room Assistant to join our fantastic UPP team onsite at Reading University.
This is a permanent zero hours contract. The hourly rate is £12.60.
Our Post Room Assistant is responsible for providing a flexible, efficient and professional post room service for students living in halls of residence.
Role responsibilities include:
- Responsible for the secure receipt, sorting, distribution and management of mail parcels for residents and staff
- Maintain and update various records and registers both manual and computerised as required
- Provide appropriate notification of post to residents and staff as required
- Ensure that the working environment is properly maintained and kept tidy at all times
- Provide prompt and effective help, information, and advice for all residents, and staff
- Assist with reception duties as and when requested
- Comply with health and safety, ensure work is performed in a safe manner
- Prepared to be added to an emergency contact list to assist in emergencies out of hours which may include manning a door or fire alarm panel
We are looking for you to have worked in a similar role and environment with great communication and administration skills with excellent attention to detail. Most of all you will have the passion to work as a team to do an excellent job to our students and staff.
You will also be flexible to work (with notice) to work additional hours when the need arises, especially during the main student arrival and departure weekends.
We truly care about the experience of our residents and invite you to join our friendly team and help make a positive difference to students living away from home in our accommodation.
In return, we are offering a fun and interesting environment to work in with a competitive salary and a great benefits package store discounts, as well as discounts from a variety of top retailers, restaurants gyms and more.
Our people are at the heart of how we operate.
We welcome all applications and recognise the value of having a diverse and inclusive culture, which reflects the communities we work with and has a positive impact on our people, our student residents, and our university partners, for the benefit of all.
Innovation, Sustainability, Community, Partnership and Respect are our core values. These outline what is important to our business and our people.
We are a team with energy, pace and passion; if that sounds like you, apply today.
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Post Assistant employer: UPP
Contact Detail:
UPP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Post Assistant
✨Tip Number 1
Familiarise yourself with the university's values and culture. Since UPP emphasises community and respect, showing that you align with these values during your interactions can make a strong impression.
✨Tip Number 2
Highlight any previous experience in facilities management or customer service roles. Be ready to discuss specific examples of how you've provided excellent service or maintained a tidy environment in past positions.
✨Tip Number 3
Demonstrate your flexibility and willingness to work additional hours, especially during busy periods like student arrivals. This shows your commitment to supporting the team and the students.
✨Tip Number 4
Prepare to discuss how you would handle various scenarios that may arise in a post room setting. Being able to think on your feet and provide solutions will showcase your problem-solving skills.
We think you need these skills to ace Post Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Post Room Assistant position. Tailor your application to highlight relevant experience and skills that align with what UPP is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience in similar roles. Emphasise your communication and administration skills, as well as your attention to detail, which are crucial for this position.
Write a Compelling Cover Letter: In your cover letter, express your passion for working in a team and making a positive difference in students' lives. Mention specific examples from your past experiences that demonstrate your ability to provide excellent service and support.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are key traits for the role.
How to prepare for a job interview at UPP
✨Show Your Team Spirit
Since the role involves working closely with a team to support students, it's essential to demonstrate your ability to collaborate. Share examples from your past experiences where you successfully worked as part of a team, highlighting your communication skills and how you contributed to a positive environment.
✨Highlight Your Attention to Detail
As a Post Room Assistant, attention to detail is crucial for managing mail and parcels. Be prepared to discuss specific instances where your meticulous nature helped prevent errors or improved efficiency in your previous roles. This will show that you understand the importance of accuracy in this position.
✨Emphasise Flexibility and Adaptability
The job requires flexibility, especially during busy periods like student arrivals and departures. Be ready to talk about times when you had to adapt to changing circumstances or take on additional responsibilities. This will demonstrate your willingness to go the extra mile for the team and the students.
✨Align with Their Values
UPP values innovation, sustainability, community, partnership, and respect. Research these values and think about how they resonate with you. During the interview, express how your personal values align with theirs and provide examples of how you've embodied these principles in your work or studies.