At a Glance
- Tasks: Manage property databases and coordinate on-site activities to support student accommodation.
- Company: Join UPP, a vibrant team dedicated to enhancing student living experiences.
- Benefits: Enjoy 25 days holiday, life insurance, pension, and exclusive discounts.
- Other info: Diverse and inclusive culture with excellent career growth opportunities.
- Why this job: Make a positive impact on students' lives while developing your skills in a supportive environment.
- Qualifications: Experience in administration with strong communication and organisational skills.
The predicted salary is between 25589 - 25589 £ per year.
A successful university campus is about so much more than buildings. It’s about the environment, the atmosphere and the people – creating that sense of home that will help students feel safe, secure, and help them thrive. Here at UPP we currently have an exciting opportunity for an Administrator to join our Nottingham team. You will be responsible for operating a computer-based property management database monitoring all reactive work and planned maintenance.
This is a fixed term contract until the end of September 2026, working 37.5 hours per week between the hours of 8am to 6pm Monday to Friday. The salary is £25,589 per annum.
Role responsibilities include:
- Provide a reception service to the offices, keeping records of all visitors, contractors and issue of keys.
- Liaise, as necessary, with the university client, sub-contractors, UPP RSL staff and residents.
- Assist the relevant manager(s) in the co-ordination of all on-site activities and day to day administration plus the production of various reports.
- Assist in procurement of goods and services via the UPP RSL purchase system.
- Produce purchase orders for goods and services, receipt purchase orders and submit them for authorisation.
- Assist in maintaining all technical, statutory records and personnel records held on site.
We truly care about the experience of our residents and invite you to join our friendly and passionate team to help make a positive difference to students living away from home in our accommodation. We are looking for you to have experience in a similar role and environment with great communication and organisation skills, along with an attention to detail and the passion to do an excellent job.
Offers of employment are subject to satisfactory vetting, inclusive of employment referencing covering the past three years and you may be subject to additional vetting and barring checks to ensure your suitability for the role, which could include completing a basic DBS check.
In return, we are offering a fun and interesting environment to work in with a competitive salary and a great benefits package which includes 25 days holiday plus bank holidays, life insurance, pension, cycle to work scheme, store discounts, as well as access to our UPP Rewards portal, offering discounts from a variety of retailers, restaurants gyms and more.
UPP welcome all applications and recognise the value of having a diverse and inclusive culture, which reflects the communities we work with and has a positive impact on our people, our student residents, and our university partners. We understand all disabilities, impairments and conditions are unique, so please advise us of any adjustments which would support you through our recruitment process and help you to thrive at work. Our core values of Innovation, Sustainability, Community, Partnership and Respect, are fundamental to our culture and summarise what is important to our business and our people. We are a team with energy, pace and passion; if that sounds like you, apply today.
Reactive Helpdesk Administrator (fixed term contract) in Nottingham employer: UPP
At UPP, we pride ourselves on creating a vibrant and supportive work environment that mirrors the welcoming atmosphere of our university campuses. As a Reactive Helpdesk Administrator in Nottingham, you will enjoy a competitive salary, generous holiday allowance, and a comprehensive benefits package, all while contributing to the well-being of students living away from home. Our commitment to diversity and inclusion, alongside opportunities for personal and professional growth, makes UPP an exceptional employer for those looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Reactive Helpdesk Administrator (fixed term contract) in Nottingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching UPP's values and culture. Show us how your skills align with our mission to create a positive environment for students. We love it when candidates are genuinely interested!
✨Tip Number 3
Practice common interview questions, but also be ready for situational ones. Think about how you've handled challenges in previous roles, especially in administration or customer service. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows us that you’re enthusiastic about the role and appreciate the opportunity to chat.
We think you need these skills to ace Reactive Helpdesk Administrator (fixed term contract) in Nottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your communication and organisation skills, as well as any relevant experience in administration or property management.
Craft a Personal Cover Letter:Use your cover letter to show us your personality! Explain why you’re passionate about creating a positive environment for students and how your values align with ours at UPP. This is your chance to stand out!
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforwardness, so avoid jargon and make sure your key achievements shine through.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at UPP
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Reactive Helpdesk Administrator. Familiarise yourself with property management databases and the importance of maintaining accurate records. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves liaising with various stakeholders, be prepared to discuss your communication style. Think of examples where you've effectively communicated with clients or team members. Highlight your ability to keep everyone informed and how you handle any issues that arise.
✨Demonstrate Your Organisational Skills
As an administrator, organisation is key. Bring examples of how you've managed multiple tasks or projects simultaneously in previous roles. Discuss any tools or methods you use to stay organised, as this will reassure them that you can handle the day-to-day administration smoothly.
✨Emphasise Your Attention to Detail
In this position, attention to detail is crucial, especially when dealing with technical and statutory records. Be ready to share instances where your keen eye for detail has made a difference in your work. This could be anything from catching errors in reports to ensuring compliance with regulations.
