At a Glance
- Tasks: Be the friendly face at the reception, managing queries and supporting students daily.
- Company: Join UPP, a leading provider of on-campus accommodation for over 400,000 students in the UK.
- Benefits: Enjoy 25 days holiday, life insurance, discounts, and a fun work environment.
- Other info: Flexible hours and a commitment to diversity and inclusion are key aspects of our team.
- Why this job: Make a positive impact on students' lives while working in a vibrant team culture.
- Qualifications: Previous experience in a similar role with strong communication and admin skills is essential.
The predicted salary is between 15000 - 20000 £ per year.
Part-Time Receptionist (fixed-term contract) page is loaded
Part-Time Receptionist (fixed-term contract)
Apply locations Exeter time type Part time posted on Posted 2 Days Ago time left to apply End Date: September 19, 2025 (28 days left to apply) job requisition id R6056A successful university campus is about so much more than buildings. It’s about the environment, the atmosphere and the people – creating that sense of home that will help students feel safe, secure, and help them thrive. At UPP, we understand just how important this is and that’s why at each of the universities we partner with we have a dedicated onsite team offering a range of facilities management services designed to support the safety of the building and ensure students enjoy a high quality of life throughout their stay.
We currently have an opportunity for a Receptionist to join our fantastic UPP team onsite at Exeter University.
Our Receptionist is responsible for being front of house and operating the Reception Desk, switchboard, and the computerised system that controls the monitoring of all the maintenance work.
This is a fixed term part-time position (until the end of December 2025), 30 hours per week Monday to Friday working on a shift rota including 8am – 2pm, 12pm – 6pm and 2pm – 8pm. The salary is £19,874 per annum.
Role responsibilities include:
- Provide an excellent and comprehensive reception service to the students and office team; keeping records of all visitors, contractors and issue keys when required
- Assist managers in the co-ordination of all on-site activities and day to day administration plus complete all regular reporting
- Liaise with the university client, sub-contractors, UPP staff and residents and support with all queries
- Assist in procurement of goods and services via the purchase system including producing purchase orders and processes invoices
- Maintain all technical and statutory records and personnel records held on site
- Manage and monitor out of hours access to the residence, ensuring compliance with fire, health & safety procedures and any relevant residence instructions
- Operate a computer based property management database which monitors all the planned and reactive maintenance works
We are looking for you to have worked in a similar role and environment with great communication and administration skills; comfortable working with databases and spreadsheets. Most of all you will have the passion to work as a team to do an excellent job, always being helpful and welcoming to our students, staff and visitors.
You will also be flexible to work (with notice) to work additional hours when the need arises, especially during the main student arrival and departure weekends.
We truly care about the experience of our residents and invite you to join our friendly team and help make a positive difference to students living away from home in our accommodation.
In return, we are offering a fun and interesting environment to work in with a competitive salary and a great benefits package which includes 25 days holiday plus bank holidays, life insurance, pension, training, two paid volunteering days each year, cycle to work scheme, store discounts, as well as discounts from a variety of top retailers, restaurants gyms and more.
Our people are at the heart of how we operate.
We welcome all applications and recognise the value of having a diverse and inclusive culture, which reflects the communities we work with and has a positive impact on our people, our student residents, and our university partners, for the benefit of all.
Innovation, Sustainability, Community, Partnership and Respect are our core values. These outline what is important to our business and our people.
We are a team with energy, pace and passion; if that sounds like you, apply today.
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locations Exeter time type Full time posted on Posted 6 Days Ago time left to apply End Date: August 29, 2025 (7 days left to apply)UPP are the UK’s leading provider of on-campus residential and academic accommodation, with over 35,000 beds and making a home for over 400,000 students from across the world.
We create an environment for students to live and learn, so that they can get the most out of their university experience.
This page has all our current opportunities across our business.
For more information about UPP and what we offer please see our main website
#J-18808-LjbffrPart-Time Receptionist (fixed-term contract) in Exeter employer: UPP Ltd
At UPP, we pride ourselves on creating a welcoming and supportive environment for both our employees and the students we serve. As a part-time Receptionist at Exeter University, you will enjoy a competitive salary, generous benefits including 25 days holiday, life insurance, and opportunities for personal growth within a vibrant team that values innovation and community. Join us in making a positive impact on students' lives while working in a fun and dynamic atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Receptionist (fixed-term contract) in Exeter
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like UPP Ltd and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at UPP Ltd and let us see your personality shine through!
We think you need these skills to ace Part-Time Receptionist (fixed-term contract) in Exeter
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and UPP Ltd.
Get Familiar with Our Brand:Before applying, take some time to learn about UPP Ltd and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at UPP Ltd
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress UPP Ltd.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which UPP Ltd will surely appreciate.
