At a Glance
- Tasks: Manage property databases and coordinate on-site activities to enhance student living experiences.
- Company: Join UPP, the UK's leading provider of student accommodation.
- Benefits: Enjoy 25 days holiday, life insurance, discounts, and a supportive work environment.
- Other info: Diverse and inclusive culture with opportunities for personal and professional growth.
- Why this job: Make a positive impact on students' lives while developing your career in a vibrant team.
- Qualifications: Experience in administration with strong communication and organisational skills.
The predicted salary is between 25589 - 25589 £ per year.
A successful university campus is about so much more than buildings. It’s about the environment, the atmosphere and the people – creating that sense of home that will help students feel safe, secure, and help them thrive.
Here at UPP we currently have an exciting opportunity for an Administrator to join our Nottingham team. You will be responsible for operating a computer-based property management database monitoring all reactive work and planned maintenance. This is a fixed term contract until the end of September 2026, working 37.5 hours per week between the hours of 8am to 6pm Monday to Friday. The salary is £25,589 per annum.
Role responsibilities include:- Provide a reception service to the offices, keeping records of all visitors, contractors and issue of keys.
- Liaise, as necessary, with the university client, sub-contractors, UPP RSL staff and residents.
- Assist the relevant manager(s) in the co-ordination of all on-site activities and day to day administration plus the production of various reports.
- Assist in procurement of goods and services via the UPP RSL purchase system.
- Produce purchase orders for goods and services, receipt purchase orders and submit them for authorisation.
- Assist in maintaining all technical, statutory records and personnel records held on site.
We truly care about the experience of our residents and invite you to join our friendly and passionate team to help make a positive difference to students living away from home in our accommodation.
We are looking for you to have experience in a similar role and environment with great communication and organisation skills, along with an attention to detail and the passion to do an excellent job. Offers of employment are subject to satisfactory vetting, inclusive of employment referencing covering the past three years and you may be subject to additional vetting and barring checks to ensure your suitability for the role, which could include completing a basic DBS check.In return, we are offering a fun and interesting environment to work in with a competitive salary and a great benefits package which includes 25 days holiday plus bank holidays, life insurance, pension, cycle to work scheme, store discounts, as well as access to our UPP Rewards portal, offering discounts from a variety of retailers, restaurants gyms and more. UPP welcome all applications and recognise the value of having a diverse and inclusive culture, which reflects the communities we work with and has a positive impact on our people, our student residents, and our university partners.We understand all disabilities, impairments and conditions are unique, so please advise us of any adjustments which would support you through our recruitment process and help you to thrive at work. Our core values of Innovation, Sustainability, Community, Partnership and Respect, are fundamental to our culture and summarise what is important to our business and our people.
We are a team with energy, pace and passion; if that sounds like you, apply today.
Who are UPP?We are proud to be the UK’s leading provider of on-campus residential and academic accommodation, with over 35,000 beds where more than 500,000 students from around the world have called home over the years. We provide a complete solution of Design, Build, Fund, and Operate (DBFO) student accommodation and campus facilities exclusively to the higher education sector. This means we not only design and create cutting edge sustainable buildings, but we also help finance them and successfully manage the onsite operations long-term. However, we’re more than just accommodation, we create spaces where students can thrive, connect, and make the most of their university experience. Our mission is to support every student's journey by offering a safe, inclusive and inspiring environment to live and learn.
What’s in it for you?At UPP, we believe your career should be as rewarding as the impact you make. Here’s what you can expect when you join us:
- Diversity, Inclusion & Belonging: An inclusive culture where everyone feels respected, heard, and empowered.
- Career Growth: Learn, lead, and progress with tailored training and leadership programmes.
- Rewards & Benefits: Competitive package and range of benefits designed for you.
- Health and Wellbeing: From mental health resources to wellness programmes, and everyday support.
- Purpose & Impact: Every role shapes the student experience.
To learn more about what we offer, check out our Working Environment, Benefits and Career Development tabs on our Careers Hub. Apply today and start your journey with UPP.
Reactive Helpdesk Administrator (fixed term contract) in Nottingham employer: UPP Ltd
UPP is an exceptional employer that fosters a vibrant and inclusive work culture, dedicated to making a positive impact on students' lives. With a competitive salary and a comprehensive benefits package, including 25 days of holiday, life insurance, and access to wellness programmes, UPP prioritises employee well-being and career growth through tailored training opportunities. Join our passionate team in Nottingham and contribute to creating inspiring living environments for students while enjoying a supportive and dynamic workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Reactive Helpdesk Administrator (fixed term contract) in Nottingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at UPP on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching UPP's values and mission. Show us how your skills and passion align with creating a positive environment for students. We love candidates who resonate with our culture!
✨Tip Number 3
Practice common interview questions, especially those related to administration and customer service. We want to see how you handle real-life scenarios, so think of examples from your past experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in the role. Plus, it’s a great way to reiterate your enthusiasm!
We think you need these skills to ace Reactive Helpdesk Administrator (fixed term contract) in Nottingham
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Reactive Helpdesk Administrator role. Highlight your relevant experience and skills that match the job description, like communication and organisation skills.
Show Your Passion:Let us see your enthusiasm for creating a positive environment for students. Share any experiences or projects that demonstrate your commitment to making a difference in student accommodation.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon to ensure we can easily understand your qualifications and motivations.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with UPP!
How to prepare for a job interview at UPP Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Reactive Helpdesk Administrator. Familiarise yourself with property management databases and the importance of maintaining accurate records. This will show that you're not just interested in the job, but that you’re prepared to hit the ground running.
✨Showcase Your Communication Skills
Since this role involves liaising with various stakeholders, be ready to demonstrate your communication skills. Prepare examples of how you've effectively communicated in previous roles, especially in situations involving coordination with different teams or clients. This will highlight your ability to work well in a collaborative environment.
✨Highlight Your Attention to Detail
Attention to detail is crucial for this position. Bring specific examples from your past experiences where your meticulous nature made a difference, whether it was in record-keeping or managing tasks. This will reassure the interviewers that you can handle the administrative aspects of the role with precision.
✨Emphasise Your Passion for Student Experience
UPP values creating a positive environment for students. Share your passion for enhancing student experiences and how you can contribute to making their time away from home more enjoyable. This personal touch can set you apart and align you with the company’s core values.
