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- Tasks: Support student residents by ensuring a safe and welcoming environment.
- Company: Join UPP, the UK's leading provider of on-campus accommodation.
- Benefits: Enjoy competitive pay, discounts, and a supportive work culture.
- Other info: Flexible hours with opportunities for career growth and development.
- Why this job: Make a positive impact on students' lives while gaining valuable experience.
- Qualifications: Experience in facilities management and strong communication skills required.
The predicted salary is between 13 - 14 £ per hour.
A successful university campus is about so much more than buildings. It’s about the environment, the atmosphere and the people – creating that sense of home that will help students feel safe, secure, and help them thrive.
Here at UPP we currently have an opportunity for a Facilities Officer to join our onsite team in Nottingham. This is a zero hours contract with an hourly rate of £13.83.
As a Facilities Officer, you’ll play a key role in supporting the residence management team in maintaining a safe, well-equipped, and customer-focused environment. You’ll help ensure that student residents have a secure and comfortable space to live and study, in line with the terms of their licence agreement.
Role responsibilities include:- Carry out regular walks around the residence and grounds, reporting any security/safety issues
- Monitor and control health, safety and maintenance standards within residence and grounds
- Respond effectively to fire alarm activations and liaise with the emergency services
- Monitor the signing in and out of all guests, visitors and contractors
- Complete help desk forms for reactive maintenance and pass to the relevant persons
- Deal with queries and complaints in an efficient, professional and courteous manner
- Complete all necessary reports including incident reports, noise reports, accident reports and others as required
- Monitor the conduct of students, encouraging reasonable and fair behaviour, reporting any breach of the Code of Conduct and license agreement to the duty warden/tutor and residence manager as appropriate
- Liaise, as necessary, with other Facilities officers, university clients, sub-contractors, UPPRSL staff and residents and conference delegates
We’re looking for you to have experience in a similar role and environment, bringing excellent communication and organisational skills, and the ability to provide a range of support to the students and have a genuine commitment to do a great job. You will also be flexible to work (with notice) additional hours when needed, especially during the main student arrival and departure weekends.
Offers of employment are subject to satisfactory vetting, inclusive of employment referencing covering the past three years and you may be subject to additional vetting and barring checks to ensure your suitability for the role, which could include completing a basic DBS.
We truly care about the experience of our residents and invite you to join our friendly team and help make a positive difference to students living away from home in our accommodation.
In return, we are offering:- A fun and interesting environment to work in with a competitive salary
- A great benefits package which includes store discounts, as well as discounts from a variety of top retailers, restaurants, gyms and more
We welcome all applications and recognise the value of having a diverse and inclusive culture, which reflects the communities we work with and has a positive impact on our people, our student residents, and our university partners, for the benefit of all.
We understand all disabilities, impairments and conditions are unique, so please advise us of any adjustments which would support you through our recruitment process and also help you to thrive at work.
Our core values of Innovation, Sustainability, Community, Partnership and Respect, are fundamental to our culture and summarise what is important to our business and our people.
We are a team with energy, pace and passion; if that sounds like you, apply today.
We are proud to be the UK’s leading provider of on-campus residential and academic accommodation, with over 35,000 beds where more than 500,000 students from around the world have called home over the years. We provide a complete solution of Design, Build, Fund, and Operate (DBFO) student accommodation and campus facilities exclusively to the higher education sector. This means we not only design and create cutting edge sustainable buildings, but we also help finance them and successfully manage the onsite operations long-term.
However, we’re more than just accommodation, we create spaces where students can thrive, connect, and make the most of their university experience. Our mission is to support every student's journey by offering a safe, inclusive and inspiring environment to live and learn.
At UPP, we believe your career should be as rewarding as the impact you make. Here’s what you can expect when you join us:
- Diversity, Inclusion & Belonging: An inclusive culture where everyone feels respected, heard, and empowered.
- Career Growth: Learn, lead, and progress with tailored training and leadership programmes.
- Rewards & Benefits: Competitive package and range of benefits designed for you.
- Health and Wellbeing: From mental health resources to wellness programmes, and everyday support.
- Purpose & Impact: Every role shapes the student experience.
Apply today and start your journey with UPP.
Facilities Officer - Zero Hours in Nottingham employer: UPP Ltd
Contact Detail:
UPP Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Officer - Zero Hours in Nottingham
✨Tip Number 1
Get to know the company culture! Before your interview, check out UPP's values and mission. This will help you connect with the team and show that you're genuinely interested in making a positive impact on students' lives.
✨Tip Number 2
Practice your communication skills! As a Facilities Officer, you'll need to handle queries and complaints professionally. Role-play with a friend or family member to get comfortable with responding to different scenarios.
✨Tip Number 3
Be ready to showcase your flexibility! Since this is a zero hours contract, highlight your willingness to work additional hours during busy times. Share examples of when you've adapted to changing schedules in the past.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our friendly team at UPP!
We think you need these skills to ace Facilities Officer - Zero Hours in Nottingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills that match the Facilities Officer role. We want to see how you can contribute to creating a safe and welcoming environment for our students.
Show Your Passion: Let us know why you're excited about this role! Share your enthusiasm for supporting students and maintaining a positive atmosphere. A genuine passion for helping others can really make your application stand out.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at UPP Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Facilities Officer. Familiarise yourself with the key tasks like monitoring safety standards and responding to emergencies. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Facilities Officer, you'll need to interact with students, staff, and contractors regularly. Prepare examples of how you've effectively communicated in past roles, especially when dealing with complaints or queries. This will highlight your ability to maintain a customer-focused environment.
✨Demonstrate Flexibility and Team Spirit
Since this is a zero hours contract, being flexible is key. Be ready to discuss your availability and willingness to work extra hours during busy periods. Emphasising your team spirit and commitment to supporting your colleagues will resonate well with the interviewers.
✨Align with Their Values
UPP values innovation, sustainability, community, partnership, and respect. Think about how your personal values align with theirs and be prepared to share specific examples that reflect these principles. This will show that you're not just looking for a job, but a place where you can contribute positively.