At a Glance
- Tasks: Provide excellent reception service and assist with on-site activities.
- Company: Join UPP, the UK's leading provider of student accommodation.
- Benefits: Competitive pay, pension, discounts, and wellness programmes.
- Other info: Diverse and inclusive culture with great career growth opportunities.
- Why this job: Make a positive impact on students' lives in a vibrant environment.
- Qualifications: Experience in a similar role with strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
A successful university campus is about so much more than buildings. It’s about the environment, the atmosphere and the people – creating that sense of home that will help students feel safe, secure, and help them thrive.
Here at UPP we currently have an exciting opportunity for a Facilities Management Assistant to join our Kings Cross/Euston team. The hourly rate is £14.84.
The Facilities Management Assistant will be responsible for operating the Reception Desk, and a computerised system that controls real time helpdesk monitoring for reactive and planned maintenance work.
Role responsibilities include:- Provide an excellent and comprehensive reception service to the residence and to the offices; keep records of all visitors, contractors and issue keys when required
- Assist the relevant manager(s) in the co-ordination of all on-site activities and day to day administration plus complete all regular reporting
- Carry out walks of the residence and grounds, monitoring and reporting any security/safety issues to the relevant manager
- Monitor the conduct of students, encouraging reasonable and fair behaviour, reporting any breach of the Code of Conduct and license agreement
- Manage and monitor out of hours access to the residence, ensuring compliance with fire, health & safety procedures and any relevant residence instructions
- Liaise, as necessary, with other UPP staff, university clients, sub-contractors, residents and conference delegates
We truly care about the experience of our residents and invite you to join our friendly and passionate team to help make a positive difference to students living away from home in our accommodation.
We are looking for you to have experience in a similar role and environment with great communication and organisation skills, along with an attention to detail and the passion to work as a team to do an excellent job. Offers of employment are subject to satisfactory vetting, inclusive of employment referencing covering the past three years and you may be subject to additional vetting and barring checks to ensure your suitability for the role, which could include completing a basic DBS.In return, we are offering a fun and interesting environment to work in with a competitive salary and a great benefits package which includes pension, cycle to work scheme, store discounts, as well as access to our UPP Rewards portal, offering discounts from a variety of retailers, restaurants gyms and more.
UPP welcome all applications and recognise the value of having a diverse and inclusive culture, which reflects the communities we work with and has a positive impact on our people, our student residents, and our university partners. We understand all disabilities, impairments and conditions are unique, so please advise us of any adjustments which would support you through our recruitment process and help you to thrive at work.
Our core values of Innovation, Sustainability, Community, Partnership and Respect, are fundamental to our culture and summarise what is important to our business and our people. We are a team with energy, pace and passion; if that sounds like you, apply today.
Who are UPP?We are proud to be the UK’s leading provider of on-campus residential and academic accommodation, with over 35,000 beds where more than 500,000 students from around the world have called home over the years. We provide a complete solution of Design, Build, Fund, and Operate (DBFO) student accommodation and campus facilities exclusively to the higher education sector. This means we not only design and create cutting edge sustainable buildings, but we also help finance them and successfully manage the onsite operations long-term. However, we’re more than just accommodation, we create spaces where students can thrive, connect, and make the most of their university experience. Our mission is to support every student's journey by offering a safe, inclusive and inspiring environment to live and learn.
What’s in it for you?At UPP, we believe your career should be as rewarding as the impact you make. Here’s what you can expect when you join us:
- Diversity, Inclusion & Belonging: An inclusive culture where everyone feels respected, heard, and empowered.
- Career Growth: Learn, lead, and progress with tailored training and leadership programmes.
- Rewards & Benefits: Competitive package and range of benefits designed for you.
- Health and Wellbeing: From mental health resources to wellness programmes, and everyday support.
- Purpose & Impact: Every role shapes the student experience.
To learn more about what we offer, check out our Working Environment, Benefits and Career Development tabs on our Careers Hub. Apply today and start your journey with UPP.
Facilities Management Assistant (zero hours) in London employer: UPP Ltd
At UPP, we pride ourselves on creating a vibrant and inclusive work environment that prioritises the well-being of our employees and the students we serve. As a Facilities Management Assistant at our Kings Cross/Euston location, you will enjoy competitive pay, a comprehensive benefits package, and ample opportunities for personal and professional growth within a supportive team dedicated to making a positive impact in the higher education sector.
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Management Assistant (zero hours) in London
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on UPP. Check out their values and mission. This way, you can show how your vibe matches theirs, making you a perfect fit for the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your past experiences relate to the role of Facilities Management Assistant. Confidence is key!
✨Tip Number 3
Dress the part! Even though it’s a casual environment, looking smart and professional can make a great first impression. It shows you care about the opportunity and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a nice touch that reflects your attention to detail!
We think you need these skills to ace Facilities Management Assistant (zero hours) in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application:Make sure to tailor your application to the Facilities Management Assistant role. Highlight relevant experience and skills that match the job description. This shows us you’ve done your homework and are genuinely interested in the position.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points for key achievements and avoid long-winded sentences. We appreciate straightforward communication, especially in a role that involves coordinating activities and reporting.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at UPP Ltd
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Facilities Management Assistant. Familiarise yourself with the key tasks like operating the reception desk and monitoring safety issues. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves liaising with students, staff, and contractors, it's crucial to demonstrate your communication skills. Prepare examples from your past experiences where you effectively communicated or resolved conflicts. This will highlight your ability to maintain a positive atmosphere.
✨Emphasise Teamwork and Organisation
UPP values teamwork and organisation, so be ready to discuss how you've worked collaboratively in previous roles. Share specific instances where your organisational skills made a difference, especially in busy environments. This will align with their core values and show you're a great fit.
✨Prepare Questions for Them
Interviews are a two-way street, so prepare thoughtful questions about the team culture, training opportunities, or how they measure success in this role. This not only shows your interest but also helps you gauge if UPP is the right place for you.
