At a Glance
- Tasks: Join us as an Event Steward, ensuring safety and delivering top-notch customer service at exciting events!
- Company: Be part of a dynamic team that supports music, sports, and festivals, creating unforgettable experiences.
- Benefits: Enjoy flexible working hours, gain valuable experience, and be part of thrilling events across the UK.
- Why this job: This role offers a chance to meet new people, work in vibrant environments, and enhance your skills.
- Qualifications: Must be over 18, with customer service experience and a passion for helping others.
- Other info: A driving license and First Aid qualification are preferred; bring your enthusiasm and reliability!
We require reliable Event Stewards for the following work opportunities: Music events, Sports events, Live music venues, Festivals, and more! The ideal candidate would be confident in customer service and passionate about delivering a high-quality service.
KEY RESPONSIBILITIES:- Being polite and professional to members of the public and the client.
- Retaining and using information relating to safety and for evacuation purposes.
- Providing world-class customer service to ensure our visitors have a positive and memorable experience.
- Retaining and using information relating to key areas on site (medical room, toilets, bars, etc.).
- Ensuring the safety of spectators by being observant and reporting incidents (venue capacities, intoxication, site breaches, medical incidents).
- Delivering the brief given by the supervisor (access control, wayfinding, ticket resolution).
- Driving license / own vehicle.
- First Aid Qualification.
- Event stewarding experience: 1 year.
- Over 18.
- Customer service experience: 1 year.
- Smart, well-groomed, and confident.
- Punctual with a flexible attitude to working times.
- Work well in a team, with the initiative to operate on your own when required.
- Reliable with excellent time-management skills.
Event Stewards employer: Upload Security Ltd
Contact Detail:
Upload Security Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Stewards
✨Tip Number 1
Familiarise yourself with the types of events we host, such as music festivals and sports events. Understanding the specific requirements and atmosphere of these events can help you demonstrate your passion and suitability during any interviews.
✨Tip Number 2
Highlight your customer service experience in conversations or networking opportunities. Being able to share specific examples of how you've provided excellent service in past roles will make you stand out as a candidate who can deliver a memorable experience for our visitors.
✨Tip Number 3
If you have a First Aid qualification, be sure to mention it when discussing your skills. This not only shows your commitment to safety but also makes you a more attractive candidate for roles that require quick thinking and emergency response.
✨Tip Number 4
Demonstrate your reliability and time-management skills by being punctual and prepared for any meetings or interviews. Showing that you value time and are ready to adapt to flexible working hours will resonate well with us as we look for dependable Event Stewards.
We think you need these skills to ace Event Stewards
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and event stewarding. Emphasise any roles where you demonstrated reliability, punctuality, and teamwork.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for delivering high-quality service at events. Mention specific experiences that relate to the responsibilities outlined in the job description.
Highlight Relevant Qualifications: If you have a First Aid qualification or a driving license, make sure to mention these prominently in your application. These qualifications are valuable for the role of Event Steward.
Showcase Your Soft Skills: In your application, highlight your soft skills such as communication, observation, and problem-solving. These are crucial for ensuring safety and providing excellent customer service at events.
How to prepare for a job interview at Upload Security Ltd
✨Showcase Your Customer Service Skills
Since the role requires a strong focus on customer service, be prepared to share specific examples of how you've provided excellent service in previous roles. Highlight your ability to handle difficult situations with grace and professionalism.
✨Demonstrate Your Knowledge of Safety Protocols
Familiarise yourself with basic safety procedures and emergency protocols relevant to event stewarding. During the interview, express your understanding of these protocols and how you would apply them to ensure the safety of attendees.
✨Be Ready to Discuss Teamwork
Event stewarding often involves working as part of a team. Be ready to discuss your experience working collaboratively with others, and provide examples of how you’ve contributed to a positive team environment in past roles.
✨Dress Smartly and Be Punctual
First impressions matter! Dress smartly for the interview to reflect the professional image expected in this role. Also, make sure to arrive on time, as punctuality is a key trait they are looking for in candidates.