At a Glance
- Tasks: Transform market insights into actionable solutions and bridge business needs with innovative designs.
- Company: Join Upland Software, a dynamic tech company fostering creativity and collaboration.
- Benefits: Enjoy remote work flexibility, competitive salary, and opportunities for professional growth.
- Other info: Work in a fast-paced environment with a focus on AI-driven insights and team collaboration.
- Why this job: Make a real impact by driving solution innovation and enhancing customer experiences.
- Qualifications: 4+ years in business analysis with strong analytical and communication skills.
The predicted salary is between 45041 - 55051 £ per year.
At Upland Software, you’ll find smart, creative teams who love working together to deliver value for our customers, and a global culture of growth and possibility. Our operating model has always supported remote work—and as we keep growing and evolving our workplace, that won’t change. We’re passionate. We’re proactive. We take pride in our work, and we love a good challenge.
We’re looking for an analytical, commercially-minded Solution Analyst to serve as the front end of our solution innovation engine. In this role, you'll transform market signals, partner feedback, win/loss insights, install-base opportunities, and commercial ideas into structured, actionable solution requirements. You'll own the quality of the problem definition before any solution development begins.
You are the bridge between opportunity validation and solution creation. You ensure our Solution Innovation team receives clear requirements and measurable acceptance criteria before resources are committed. You'll work in fast two-week cycles, leverage AI to accelerate discovery and analysis, collaborate closely with partners and internal stakeholders, and play a key role in helping the team rapidly validate, scale, or drop growth opportunities.
Take in and validate opportunities from partner feedback, win/loss analysis, install-base intelligence, market trends, and internal stakeholder input. Conduct discovery with partners, customers, and subject matter experts to validate real business problems.
Outline solution requirements that clearly define the problem/use case, map the business processes, pain points, requirements, constraints, and acceptance criteria. Ensure every opportunity entering Solution Innovation has sufficient clarity, evidence, and business context.
Bridge business and solution design by partnering with the Solution Innovation team to translate business needs into clear, testable requirements and support requirement clarification throughout solution design and proof-of-concept development.
Capture learnings and improve decisions by gathering feedback from pilots, partners, and field teams to identify adoption barriers, insights, and opportunities. Feed validated learnings back into future solution opportunities and portfolio decisions.
Operate within fast two-week cycles leveraging AI and modern research techniques to accelerate discovery and analysis. Help the team learn quickly, validate efficiently, and focus investment on opportunities with the highest growth potential.
Who you are
Requirements
- 4+ years in business analysis, product discovery, solution consulting, or a related role.
- Strong requirements gathering experience, including workshops, interviews, process mapping, and requirements documentation.
- Demonstrated experience translating business needs into structured, actionable requirements.
- Strong analytical skills with experience interpreting commercial, operational, or market data.
- Comfortable using AI-powered research, analysis, and productivity tools.
Desired skills
- You're naturally curious: you enjoy understanding why customers and partners behave the way they do.
- You're structured and detail-oriented: you bring clarity to ambiguity and create requirements that enable teams to move quickly.
- You're an excellent communicator: you can work effectively with executives, technical teams, marketers, and partner-facing teams alike.
- You're highly organized and effective in a remote environment across multiple teams and time zones.
Business Analyst in Manchester employer: Upland Software
Upland Software is an exceptional employer that fosters a dynamic and inclusive work culture, allowing employees to thrive in a remote environment with flexible scheduling. With a strong emphasis on professional growth, team collaboration, and a commitment to delivering outstanding customer service, Upland provides its employees with the tools and support needed to excel in their roles while making a meaningful impact across Europe.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst in Manchester
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Upland Software!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Business Analyst in Manchester
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Upland Software, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Upland Software
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Upland Software’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
