Deputy General Manager - Live in available in Sway

Hidden among the trees of the New Forest, the Old Mill is a place with soul – and we’re on the lookout for a Deputy General Manager to help lead it. This isn’t a desk job or a tick-box role. It’s about looking after people properly: giving guests unforgettable experiences and building a team that’s proud of what they do. We cook great food from scratch, every day, in a beautiful old working water mill that’s full of character. If you love being hands‑on, setting high standards, and leading from the front in a truly special setting, this could be the role for you.

What’s in it for you?

• Up to £35,000 per annum plus a share of Tronc (this can be up to £5,000 per year)
• Flexible shift patterns
• Up to 33% off meals taken off duty for you and up to 6 guests
• 33% off our hotel accommodation & 20% for Friends and Family
• Development program with a clear pathway to General Manager
• Access to the lifestyle card – which will provide you with instant access to over 5,000 discounts across all aspects of their lifestyle.
• Service Awards
• A Birthday Gift
• Refer a friend and Chef recruitment incentives of up to £1,000

Deputy Manager Requirements

• Solid experience in a similar role, with a proven track record of leading and delivering is essential
• Restaurant/Hospitality experience is essential
• A track record of leading teams to success
• Strong financial skills and be able to comfortably manage all audits and due diligence
• Ability and skill to manage budgets, labour controls and forecasting
• A strong commercial acumen that enable you to drive sales and deliver business results
• Excellent problem solving skills and the ability to think fast
• Great communication skills that allow you to lead and inspire a team and delight our guests
• The Right to Work in the UK

Deputy Manager Responsibilities

• Lead and inspire the performance of the FOH team.
• Full responsibility for overseeing all aspects of operation and performance. This includes People, Guest, Sales, Profit, Operations, Health and safety and property.
• To ensure the Upham Inns standards are maintained and the restaurant performance delivers its targets through a People first, Guest obsessed, operational Excellence Strategy.
• Supporting the General Manager in driving and delivering excellence throughout all aspects of the premises.
• To be a role model and guide training and development within the team.

What do we do?

We own a collection of beautiful and individual premium pubs across Southern England. Our pubs are in idyllic settings in country villages and towns, where we are proud to be the quality local of the area, serving high quality fresh pub food in a cozy pub ambience. Most of our pubs have some Charming Bedrooms as well. New to our growing family is Harper’s Steakhouse, a new premium American Steakhouse brand that we started rolling out last year. It’s an exciting time to join us! Upham Inns is growing, and we want you to grow with us and be part of our success. We’ve been busy investing in our business and we are seeing some great results. So, we want to continue to grow our pub family and we are looking to recruit passionate people into our team. We are looking for great people to join us. Our company is big enough to support you but small enough to care about your individual needs. We are a friendly, hands‑on team who have a passion for running great pubs. We are always on the lookout for like‑minded people who have the desire to work and grow with us.