At a Glance
- Tasks: Lead a vibrant team to deliver exceptional guest experiences and manage daily operations.
- Company: Join a growing collection of premium pubs with a friendly, hands-on culture.
- Benefits: Earn up to £33,000 plus bonuses, enjoy discounts, and access a development programme.
- Other info: Be part of a passionate team in beautiful settings across Southern England.
- Why this job: Grow your career in hospitality while making a real impact in a fun environment.
- Qualifications: Previous supervisory experience and strong leadership skills are essential.
The predicted salary is between 33000 - 33000 £ per year.
Benefits
- Up to £33,000 per annum plus a share of Tronc (up to £5,000 per year)
- Flexible shift patterns
- Up to 33% off meals taken off duty for you and up to 6 guests
- 33% off our hotel accommodation & 20% off for Friends and Family
- Development program with a clear pathway to General Manager
- Access to the lifestyle card – a free benefit providing over 5,000 discounts across various local and online businesses
- Service Awards
- A Birthday Gift
- Refer a friend and Chef recruitment incentives of up to £1,000
Requirements
- Previous supervisory experience within hospitality
- Right to work in the UK
- Strong leadership skills with a passion for staff development and upskilling
- Excellent interpersonal and communication skills
- Innovative, trustworthy and impartial
- Ability to work evenings, weekends and holidays is essential
Duties / Responsibilities
- Delivery of guest experience at a high level with consistency through every shift
- Overall responsibility for the food and beverage
- Achieving the KPI's / performance metrics for the ongoing financial success of the business
- HR responsibilities including recruitment and development of staff
- Stock controls
- Drive business through the delivery of consistent guest experiences
- Opening and closing of the business
As our Assistant Manager, you will help to create a special atmosphere for guests.
You will still be out there on the floor, right at the heart of the action – but you’ll be more than just ‘one of the team’.
While the General Manager drives the business, it is you that manages the day-to-day running of the business.
You’ll need to take ownership of problems, and you’ll live by a mantra of ‘always doing the right thing’ – sometimes needing to think outside the box.
Supporting the General Manager is a great way to learn the business side of running a pub.
It is a chance to develop your skills and gain the knowledge you need to progress your career even further.
We Are Looking for Great People to Join Us
Our company is big enough to support you but small enough to care about your individual needs.
We are a friendly, hands‑on team who have a passion for running great pubs.
We are always on the lookout for like‑minded people who have the desire to work and grow with us.
What Do We Do?
We own a collection of beautiful and individual premium pubs across Southern England.
Our pubs are in idyllic settings in country villages and towns, where we are proud to be the local quality of the area, serving high quality fresh pub food in a cosy pub ambience.
Most of our pubs have some Charming Bedrooms as well.
New to our growing family is Harper’s Steakhouse, a new premium American Steakhouse brand that we started rolling out last year.
It’s an Exciting Time to Join Us!
Upham Inns is growing, and we want you to grow with us and be part of our success.
We’ve been busy investing in our business and we are seeing some great results.
So, we want to continue to grow our pub family and we are looking to recruit passionate people into our team.
#J-18808-Ljbffr
Assistant Manager in Sway employer: Upham Inns
Upham Inns is an exceptional employer that prioritises employee growth and development within a vibrant and supportive work culture. Located in the picturesque Swanbourne, we offer competitive benefits and a collaborative environment where your leadership skills can shine, making a meaningful impact on guest experiences while advancing your career in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Sway
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Upham Inns. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Upham Inns
Don't be shy about reaching out to Upham Inns directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Manager in Sway
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Upham Inns and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Upham Inns
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
