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- Tasks: Lead and energise operations across 14 stunning pubs in the South of England.
- Company: Upham Inns is a growing family of charming pubs and boutique inns with a team-first culture.
- Benefits: Enjoy flexible shifts, paid mileage, discounts on meals and stays, and a fast-track to General Manager.
- Why this job: This role offers variety, responsibility, and the chance to shape the future of hospitality.
- Qualifications: 1+ year in a leadership role, strong knowledge of FOH and BOH practices, and a full UK driving licence.
- Other info: Join a vibrant team and enjoy long-service awards, bonuses, and referral rewards.
The predicted salary is between 40000 - 50000 £ per year.
Location: Hampshire, Wiltshire, Berkshire & Surrey
Pay: Up to £50,000 annual + Tronc (worth up to £3,500/year) + Mileage
Experience: 1 Year+ in a leadership role
Are you a seasoned hospitality powerhouse with sharp operational instincts, a flair for food and drink, and a passion for leadership on the move? We’re looking for a Roaming General Manager - a key player who’ll inject energy, expertise, and excellence across our collection of 14 stunning pubs and boutique inns. This is more than just a job - it’s a career-defining opportunity to leave your mark, support high-performing teams, and fast-track your path to senior leadership, all while exploring the beautiful South of England.
What You’ll Be Owning:
- Lead Where You’re Needed Most - Step in to stabilise, energise, and elevate operations across our pubs. From calm country inns to high-energy hotspots, you’ll be the calm in the chaos and the spark that drives success.
- Be the Culture Carrier - Lead by example across both FOH and BOH. Inspire teams, set the standard, and drive a unified vision of excellence.
- Coach & Elevate - Develop talent, drive engagement, and create guest experiences that keep people coming back. Your mentorship will shape the future of our business.
- Keep Standards Sky-High - From compliance to cleanliness, food quality to guest satisfaction - you’ll be relentless in upholding what great looks like.
- Partner with GMs - Work side-by-side with pub leaders to boost performance, solve challenges, and spot commercial wins.
- Roll Up Your Sleeves - Whether it’s stepping in during staff shortages, launching new sites, or turning the tide at a struggling pub - you’re there, making it happen.
What You’ll Get:
- Up to £40,000 annually + Tronc (worth up to £3,500/year)
- Paid mileage - travel stress-free
- Flexible shifts that fit around your lifestyle
- Up to 40% off meals on shift - treat yourself and your crew
- 33% off stays at our boutique inns - 20% off for friends & family
- Fast-track to General Manager - we invest in your journey
- Free Lifestyle Card - 5,000+ discounts across travel, fashion & more
- Long-service awards, bonuses & referral rewards up to £1,000
What You Bring:
- Proven leadership in hospitality - pubs, kitchens, or multi-site operations
- Strong knowledge of both BOH and FOH practices
- A motivator with high standards and infectious energy
- Commercial savvy - confident with P&L, labour, stock, and compliance
- A cool head under pressure and a knack for problem-solving
- Full UK driving licence + access to your own vehicle
- Right to work in the UK
We’re Upham Inns - a growing family of uniquely charming pubs and boutique inns across the South of England. Think welcoming atmospheres, scratch-cooked food, and a team-first culture. We’re also the creators of the vibrant and fast-expanding Harper’s Steakhouse brand. We believe in building more than great venues - we build great careers.
Ready to Take the Lead and Make an Impact? If you’re a natural-born leader ready for variety, responsibility, and the thrill of the open road - join the Upham family. Let’s shape the future of hospitality together.
Roaming General Manager employer: Upham Inns
Contact Detail:
Upham Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roaming General Manager
✨Tip Number 1
Network with current and former employees of Upham Inns. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 2
Familiarise yourself with the specific pubs and inns in the Hampshire, Wiltshire, Berkshire, and Surrey areas. Understanding their unique offerings and challenges will help you demonstrate your commitment and readiness to step in and make an impact.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in high-pressure environments. Be ready to share specific examples that highlight your ability to motivate staff and maintain high standards.
✨Tip Number 4
Showcase your commercial acumen by being prepared to discuss P&L management and how you've driven profitability in previous roles. This will demonstrate your understanding of the business side of hospitality, which is crucial for a Roaming General Manager.
We think you need these skills to ace Roaming General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership experience in hospitality, particularly in pubs or multi-site operations. Use specific examples that demonstrate your ability to manage both front-of-house and back-of-house teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your motivation for applying to Upham Inns. Mention how your skills align with their values and the specific responsibilities of the Roaming General Manager role.
Showcase Your Achievements: In your application, include quantifiable achievements from your previous roles. For instance, mention how you improved guest satisfaction scores or increased operational efficiency in past positions.
Prepare for Potential Questions: Anticipate questions related to your leadership style, problem-solving abilities, and how you would handle specific challenges in a pub environment. Be ready to discuss your approach to coaching and developing team members.
How to prepare for a job interview at Upham Inns
✨Showcase Your Leadership Skills
As a Roaming General Manager, your leadership experience is crucial. Be prepared to discuss specific examples of how you've successfully led teams in the past, particularly in high-pressure situations. Highlight your ability to motivate and inspire others.
✨Demonstrate Operational Knowledge
Familiarise yourself with both front-of-house (FOH) and back-of-house (BOH) operations. Be ready to discuss how you maintain high standards in these areas and share any relevant experiences that showcase your operational instincts.
✨Emphasise Problem-Solving Abilities
The role requires a cool head under pressure. Prepare to share examples of challenges you've faced in previous roles and how you resolved them. This will demonstrate your capability to handle the dynamic nature of the hospitality industry.
✨Express Your Passion for Hospitality
Convey your enthusiasm for the hospitality sector and your commitment to creating exceptional guest experiences. Share what excites you about working with Upham Inns and how you can contribute to their vision of excellence.
