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- Tasks: Lead and manage a cozy country pub, ensuring top-notch guest experiences.
- Company: Join Upham Inns, a growing collection of premium pubs in beautiful Southern England.
- Benefits: Enjoy up to £45,000 salary, bonuses, flexible shifts, and discounts for you and friends.
- Why this job: Be part of a passionate team creating welcoming spaces with great food and service.
- Qualifications: Must have at least 1 year as a General Manager in a gastro-style pub.
- Other info: Opportunity to grow with a supportive company that values individual needs.
The predicted salary is between 36000 - 54000 £ per year.
What’s in it for you?
- Up to £45,000 per annum plus Bonus and also a share of Tronc this can be up to £5000 per year
- Flexible shift patterns
- Up to 33% off meals taken off duty for you and up to 6 guests
- 33% off our hotel accommodation & 20% for Friends and Family
- Development program with a clear pathway
- Access to the lifestyle card – which will provide you with instant access to over 5,000 discounts across all aspects of their lifestyle. With thousands of discounts covering local independents, national and online businesses, there are plenty of opportunities to save money. The lifestyle card is a 100% free benefit for our Upham Inn team members.
- Service Awards
- Refer a friend and chef recruitment incentives of up to £1000
General Manager Requirements:
- Previous experience as a General Manager of Gastro style pub min 1 year at least, or proven track record of different styles of pub/restaurants
- Consistent approach to driving the team to achieve the highest levels of guest service at all times
- A strong leader and motivator to foster effective team working in line with the company vision and direction
- Passionate about hospitality and delivering exceptionally high-standard of service
- Highly motivated, proactive and reliable
- Available to work up to 48 hours per week including evenings, weekends and bank holidays.
- Financial understanding, experience working with P&L’s, sales and labour budgeting
- The Right to Work in the UK
General Manager Responsibilities:
- Overall management of the pub in line with company procedures and adhering to brand standards
- Lead by example with a hands-on approach to training, coaching and development of the team
- Engagement with the local community to develop and improve repeat business, improve the reputation and ensuring the pub is an essential pillar within the community
- Inspire a passion for delivering great food and service culture throughout the team
- Overall responsibility for the Health and safety of guests, team, and visitors through constant administration of fire procedures, kitchen and Health & safety assessments.
- Ensure as the DPS, that standards comply with the license
- Overseeing all ordering to ensure is in line with requirements whilst controlling stock and wastage levels
- Preparing team rosters at least 2 weeks in advance and inline with the companies labour budgets
A job you can enjoy
Being a General Manager at Upham Inns is about the ability to make everyone feel welcome, guests and team alike. You take ownership of the guest journey every step of the way, from the booking experience, through a great quality pub meal to the moment you say goodbye.
Our beautiful, cosy country style pubs should be where everyone feels instantly at home. Seriously good pub food and expertly created drinks served by a friendly, knowledgeable team. For a quick drink after work, a catch up with friends or special family meal we are always a very welcoming escape.
Our general managers have the ultimate opportunity to use their drive and passion to create a business of which they can be truly proud of. Making us one of Britain’s most welcoming escapes.
What do we do?
We own a collection of beautiful and individual premium pubs across Southern England. Our pubs are in idyllic settings in country villages and towns, where we are proud to be the quality local of the area, serving high quality fresh pub food in a cozy pub ambience. Most of our pubs have some Charming Bedrooms as well. New to our growing family is Harper’s Steakhouse, a new premium American Steakhouse brand that we started rolling out last year.
It’s an exciting time to join us!
Upham Inns is growing, and we want you to grow with us and be part of our success. We’ve been busy investing in our business and we are seeing some great results. So, we want to continue to grow our pub family and we are looking to recruit passionate people into our team.
We are looking for great people to join us
Our company is big enough to support you but small enough to care about your individual needs. We are a friendly, hands-on team who have a passion for running great pubs. We are always on the lookout for like-minded people who have the desire to work and grow with us.
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General Manager - The White Hart South Harting employer: Upham Inns
Contact Detail:
Upham Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager - The White Hart South Harting
✨Tip Number 1
Make sure to highlight your previous experience in managing gastro-style pubs. Share specific examples of how you drove team performance and guest satisfaction, as this aligns perfectly with what we’re looking for.
✨Tip Number 2
Showcase your leadership skills by discussing how you've motivated teams in the past. We value strong leaders who can inspire a culture of exceptional service, so be ready to share your approach.
✨Tip Number 3
Engagement with the local community is key for us. Think about ways you've successfully built relationships within your previous roles that led to increased repeat business and community involvement.
✨Tip Number 4
Demonstrate your financial acumen by discussing your experience with P&L management and budgeting. We want to see how you’ve effectively controlled costs while maximizing revenue in your previous positions.
We think you need these skills to ace General Manager - The White Hart South Harting
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a General Manager, especially in gastro-style pubs. Emphasize your leadership skills and any achievements that demonstrate your ability to drive guest service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific examples of how you've successfully managed teams and improved guest experiences in the past.
Highlight Financial Acumen: Since financial understanding is crucial for this role, include any relevant experience you have with P&L management, sales, and budgeting in your application. This will show that you are equipped to handle the financial responsibilities of the position.
Show Community Engagement: Discuss any previous initiatives you've led to engage with the local community. This could include events, partnerships, or marketing strategies that helped improve business and build relationships within the community.
How to prepare for a job interview at Upham Inns
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've delivered exceptional service in previous roles, and explain why you love creating a welcoming atmosphere for guests.
✨Demonstrate Leadership Skills
As a General Manager, you'll need to lead and motivate your team effectively. Prepare to discuss your leadership style and provide examples of how you've successfully trained and developed staff in past positions.
✨Understand Financial Management
Be ready to talk about your experience with P&L statements, budgeting, and financial forecasting. Highlight any specific achievements related to improving profitability or managing costs in previous roles.
✨Engage with the Community
Since community engagement is key for this role, think of ways you've previously connected with local businesses or improved customer loyalty. Be prepared to share ideas on how you would enhance the pub's reputation within the community.
