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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional guest experiences in a cozy pub environment.
- Company: Join Upham Inns, a growing collection of premium pubs in Southern England.
- Benefits: Earn up to £45,000 plus bonuses, flexible shifts, and discounts for you and friends.
- Why this job: Be part of a passionate team that values hospitality and community engagement.
- Qualifications: Must have at least 1 year as a General Manager in a pub or restaurant.
- Other info: Opportunity for personal growth with a clear development program.
The predicted salary is between 36000 - 54000 £ per year.
5 days ago Be among the first 25 applicants
Direct message the job poster from Upham Inns
What’s in it for you?
- Up to £45,000 per annum plus Bonus and also a share of Tronc this can be up to £5000 per year
- Flexible shift patterns
- Up to 33% off meals taken off duty for you and up to 6 guests
- 33% off our hotel accommodation & 20% for Friends and Family
- Development program with a clear pathway
- Access to the lifestyle card – which will provide you with instant access to over 5,000 discounts across all aspects of their lifestyle.
- Service Awards
- Refer a friend and chef recruitment incentives of up to £1000
General Manager Requirements
- Previous experience as a General Manager of Gastro style pub min 1 year at least, or proven track record of different styles of pub/restaurants
- Consistent approach to driving the team to achieve the highest levels of guest service at all times
- A strong leader and motivator to foster effective team working in line with the company vision and direction
- Passionate about hospitality and delivering exceptionally high-standard of service
- Highly motivated, proactive and reliable
- Available to work up to 48 hours per week including evenings, weekends and bank holidays.
- Financial understanding, experience working with P&L’s, sales and labour budgeting
- The Right to Work in the UK
General Manager Responsibilities
- Overall management of the pub in line with company procedures and adhering to brand standards
- Lead by example with a hands on approach to training, coaching and development of the team
- Engagement with the local community to develop and improve repeat business
- Inspire a passion for delivering great food and service culture throughout the team
- Overall responsibility for the Health and safety of guests, team, and visitors
- Ensure as the DPS, that standards comply with the license
- Overseeing all ordering to ensure is in line with requirements whilst controlling stock and wastage levels
- Preparing team rosters at least 2 weeks in advance and inline with the companies labour budgets
A job you can enjoy
Being a General Manager at Upham Inns is about the ability to make everyone feel welcome, guests and team alike. You take ownership of the guest journey every step of the way, from the booking experience, through a great quality pub meal to the moment you say goodbye.
Our beautiful, cosy country style pubs should be where everyone feels instantly at home. Seriously good pub food and expertly created drinks served by a friendly, knowledgeable team.
What do we do?
We own a collection of beautiful and individual premium pubs across Southern England. Our pubs are in idyllic settings in country villages and towns, where we are proud to be the quality local of the area, serving high quality fresh pub food in a cozy pub ambience.
It’s an exciting time to join us!
Upham Inns is growing, and we want you to grow with us and be part of our success. We’ve been busy investing in our business and we are seeing some great results.
We are looking for great people to join us
Our company is big enough to support you but small enough to care about your individual needs. We are a friendly, hands-on team who have a passion for running great pubs.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Management and Manufacturing
- Hospitality
#J-18808-Ljbffr
General Manager employer: Upham Inns
Contact Detail:
Upham Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Make sure to highlight your leadership skills during any conversations or interviews. As a General Manager, you’ll need to inspire and motivate your team, so share specific examples of how you've successfully led teams in the past.
✨Tip Number 2
Engage with the local community before applying. Understanding the area and its clientele can give you an edge in discussions about how to improve repeat business at Upham Inns.
✨Tip Number 3
Familiarize yourself with the brand standards and procedures of Upham Inns. Being knowledgeable about their operations will show your commitment and readiness to align with their vision.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience as a General Manager, especially in gastro-style pubs or similar environments. Emphasize your leadership skills and any achievements related to guest service and team management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of the role. Mention specific examples of how you've driven team performance and improved guest experiences in your previous positions.
Highlight Financial Acumen: Since financial understanding is crucial for this role, include any relevant experience you have with P&L statements, budgeting, and cost control in your application materials. This will demonstrate your capability to manage the pub's finances effectively.
Showcase Community Engagement: Discuss any past initiatives where you engaged with the local community to boost business. This could include events, partnerships, or promotions that helped increase repeat customers and enhance the pub's reputation.
How to prepare for a job interview at Upham Inns
✨Show Your Leadership Skills
As a General Manager, demonstrating your leadership abilities is crucial. Be prepared to share specific examples of how you've successfully led teams in the past, focusing on your hands-on approach to training and development.
✨Highlight Your Financial Acumen
Since financial understanding is key for this role, come ready to discuss your experience with P&L statements, budgeting, and managing costs. This will show that you can effectively oversee the pub's financial health.
✨Emphasize Guest Service Excellence
Upham Inns values high standards of guest service. Prepare to talk about how you've driven teams to achieve exceptional service levels and how you plan to inspire a similar culture in their pubs.
✨Connect with the Community
Engagement with the local community is important for repeat business. Think of ways you've previously built relationships within the community and be ready to share your ideas on how to enhance local engagement at Upham Inns.
