At a Glance
- Tasks: Lead a vibrant gastro pub, ensuring exceptional service and team development.
- Company: Join Upham Inns, a growing collection of beautiful pubs in Southern England.
- Benefits: Earn up to £45,000 plus bonuses, with discounts on meals and accommodation.
- Other info: Flexible shifts, career growth opportunities, and a supportive work environment.
- Why this job: Be part of a passionate team creating memorable experiences for guests.
- Qualifications: Minimum 1 year as a General Manager in a gastro pub or similar.
The predicted salary is between 45000 - 50000 € per year.
Up to £45,000 per annum plus Bonus and also a share of Tronc this can be up to £5000 per year.
Benefits include:
- Up to 33% off meals taken off duty for you and up to 6 guests
- 33% off our hotel accommodation & 20% for Friends and Family
- Development program with a clear pathway
- Access to the lifestyle card – which will provide you with instant access to over 5,000 discounts across all aspects of their lifestyle.
- Service Awards
- Refer a friend and chef recruitment incentives of up to £1000
General Manager Requirements:
- Previous experience as a General Manager of Gastro style pub min 1 year at least, or proven track record of different styles of pub/restaurants
- Consistent approach to driving the team to achieve the highest levels of guest service at all times
- A strong leader and motivator to foster effective team working in line with the company vision and direction
- Passionate about hospitality and delivering exceptionally high-standard of service
- Highly motivated, proactive and reliable
- Available to work up to 48 hours per week including evenings, weekends and bank holidays
- Financial understanding, experience working with P&L's, sales and labour budgeting
- The Right to Work in the UK
General Manager Responsibilities:
- Overall management of the pub in line with company procedures and adhering to brand standards
- Lead by example with a hands on approach to training, coaching and development of the team
- Engagement with the local community to develop and improve repeat business, improve the reputation and ensuring the pub is an essential pillar within the community
- Inspire a passion for delivering great food and service culture throughout the team
- Overall responsibility for the Health and safety of guests, team, and visitors through constant administration of fire procedures, kitchen and Health & safety assessments
- Ensure as the DPS, that standards comply with the license
- Overseeing all ordering to ensure is in line with requirements whilst controlling stock and wastage levels
- Preparing team rosters at least 2 weeks in advance and inline with the companies labour budgets
Being a General Manager at Upham Inns is about the ability to make everyone feel welcome, guests and team alike. You take ownership of the guest journey every step of the way, from the booking experience, through a great quality pub meal to the moment you say goodbye.
Our beautiful, cosy country style pubs should be where everyone feels instantly at home. Seriously good pub food and expertly created drinks served by a friendly, knowledgeable team. For a quick drink after work, a catch up with friends or special family meal we are always a very welcoming escape.
Our general managers have the ultimate opportunity to use their drive and passion to create a business of which they can be truly proud of. Making us one of Britain's most welcoming escapes.
Upham Inns is growing, and we want you to grow with us and be part of our success. We’ve been busy investing in our business and we are seeing some great results. So, we want to continue to grow our pub family and we are looking to recruit passionate people into our team.
Our company is big enough to support you but small enough to care about your individual needs. We are a friendly, hands-on team who have a passion for running great pubs. We are always on the lookout for like-minded people who have the desire to work and grow with us.
Gastro Pub General Manager - Lead Service & Growth employer: Upham Inns
Upham Inns is an exceptional employer, offering a vibrant work culture where passion for hospitality meets community engagement. With competitive salaries, generous discounts on meals and accommodation, and a clear development pathway, employees are empowered to grow within a supportive team environment. Join us in creating memorable experiences in our beautiful country pubs, where your leadership can truly shine.
StudySmarter Expert Advice🤫
We think this is how you could land Gastro Pub General Manager - Lead Service & Growth
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join hospitality groups on social media, and don’t be shy to reach out to current or former employees of the pubs you’re interested in. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality during interviews! We want to see your passion for hospitality shine through. Share stories about your experiences, how you've led teams, and any creative ideas you have for enhancing guest service. Make it memorable!
✨Tip Number 3
Research the pub before your interview. Know their menu, their values, and what makes them unique in the community. This shows that you’re genuinely interested and ready to contribute to their success. Plus, it gives you great talking points!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s just good manners!
We think you need these skills to ace Gastro Pub General Manager - Lead Service & Growth
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to delivering exceptional service and creating memorable guest experiences.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the General Manager role. Highlight relevant experience in gastro pubs or similar environments, and demonstrate how your skills align with our vision at Upham Inns.
Be Clear About Your Leadership Style:As a potential leader, it’s important to convey your approach to team management. Discuss how you motivate and inspire your team, and provide examples of how you've successfully driven service excellence in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows you're keen to join our team!
How to prepare for a job interview at Upham Inns
✨Know Your Pub Game
Make sure you brush up on your knowledge of gastro pubs and the specific offerings of the company. Understand their menu, service style, and what sets them apart from other pubs. This will show your passion for hospitality and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to lead and motivate a team. Prepare examples of how you've successfully managed teams in the past, focusing on training, coaching, and fostering a positive work environment. Highlight your ability to inspire others and drive exceptional guest service.
✨Financial Savvy is Key
Be ready to discuss your experience with P&L statements, budgeting, and financial management. The interviewers will want to know how you can control costs while maximising revenue. Bring specific examples of how you've successfully managed finances in previous roles.
✨Engage with the Community
Demonstrate your understanding of the importance of community engagement for a pub's success. Share ideas on how you would build relationships with local businesses and attract repeat customers. This shows that you’re not just about running a pub, but also about making it a vital part of the community.
