At a Glance
- Tasks: Lead and motivate the team to deliver exceptional customer service.
- Company: Upham Inns, a collection of premium pubs with a cozy atmosphere.
- Benefits: Competitive pay, career progression, and a supportive work environment.
- Other info: Great opportunity for growth towards a General Manager role.
- Why this job: Join a passionate team and make a real impact in our beloved pubs.
- Qualifications: Experience in hospitality and strong leadership skills.
The predicted salary is between 25000 - 30000 £ per year.
Upham Inns, located in West Meon, is seeking a passionate Shift Supervisor. In this role, you will lead and motivate the team, ensuring exceptional customer service and high standards.
Responsibilities include:
- Managing team briefings
- Implementing promotional activities
- Supporting team members to upsell
Upham Inns is a collection of premium pubs that prides itself on providing high-quality food and a cozy atmosphere. Join our growing team and make an impact in our beloved establishments!
Front of House Leader — Path to General Manager employer: Upham Inns
Upham Inns is an excellent employer that fosters a vibrant work culture where team members are encouraged to grow and develop their skills. With a focus on exceptional customer service and high-quality food, employees enjoy a supportive environment that values their contributions and offers clear pathways for advancement, including the opportunity to progress from Front of House Leader to General Manager. Located in the picturesque West Meon, working here means being part of a close-knit community that takes pride in creating memorable experiences for guests.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Leader — Path to General Manager
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Upham Inns. Check out their social media and website to understand their vibe and values. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your leadership skills! As a potential Front of House Leader, you'll need to demonstrate your ability to motivate and support your team. Think of examples from your past experiences where you've successfully led a team or handled a challenging situation, and be ready to share those stories during your interview.
✨Tip Number 3
Show off your customer service passion! In this role, exceptional customer service is key. Be prepared to discuss how you’ve gone above and beyond for customers in the past. Share specific instances where your actions made a positive impact on someone's experience.
✨Tip Number 4
Apply through our website! We want to see your application come through our platform. It’s a great way for us to keep track of all applicants and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at Upham Inns!
We think you need these skills to ace Front of House Leader — Path to General Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about leading a team and providing top-notch customer service at Upham Inns.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience. Focus on your leadership skills and any previous roles where you’ve motivated a team or enhanced customer experiences. We love seeing how you can fit into our cozy atmosphere!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and get straight to what makes you the perfect fit for the Front of House Leader position.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Upham Inns.
How to prepare for a job interview at Upham Inns
✨Know the Venue Inside Out
Before your interview, make sure you familiarise yourself with Upham Inns and their values. Understand their focus on high-quality food and customer service. This will help you demonstrate your passion for the role and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a potential Front of House Leader, it's crucial to highlight your experience in leading and motivating teams. Prepare specific examples of how you've successfully managed team briefings or implemented promotional activities in the past. This will illustrate your capability to step into the role and make an immediate impact.
✨Upselling Techniques Matter
Since upselling is a key responsibility, come prepared with strategies you've used to encourage customers to try new items. Discuss how you can train and support your team in this area, showcasing your proactive approach to enhancing customer experience and boosting sales.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics or future growth opportunities within Upham Inns. This shows your enthusiasm for the role and helps you gauge if the company culture aligns with your values.
