At a Glance
- Tasks: Lead and motivate a dynamic team while ensuring top-notch customer service.
- Company: Join a vibrant restaurant group with a focus on teamwork and growth.
- Benefits: Earn up to £13.00 per hour, enjoy flexible shifts, and exclusive discounts.
- Other info: Flexible schedule, ongoing training, and fantastic perks await you!
- Why this job: Be part of an exciting environment where you can develop your skills and advance your career.
- Qualifications: Restaurant experience, great communication skills, and a passion for service.
The predicted salary is between 26000 - 27000 £ per year.
Responsibilities
- Take responsibility for teamwork, leading and motivating team members.
- Hold pre-session briefings as and when appropriate and ensure the team are fully briefed and trained on any new amended food and drink products, and any promotional activity.
- Assist in implementing and driving promotional activities.
- Support and coach team members to upsell.
- Deal with any issues that arise during each shift promptly and professionally, seeking advice from the general manager where necessary.
- Lead by example to ensure that the highest possible levels of customer service are delivered by team members at all times.
- Liaise with other departments including kitchen and door teams in the business to ensure every customer experiences a consistent level of service.
- Assist the General and Assistant Managers as and when necessary to make the business run effectively and efficiently.
- Participate in ongoing training and development.
- Must have an eagerness to take advantage of new opportunities.
Qualifications
- Learning different skills.
- Have a proven track record of restaurant experience.
- Be at least 18 years of age due to licensing laws.
- You’ll be a great communicator.
- You’ll have great decision-making skills.
- You should be confident.
- You’ll need to be organised.
- General knowledge of food, wine and beer.
- Have the right to work in the UK.
- Willingness to work a flexible schedule, including weekends and holidays.
Benefits
- Up to £13.00 per hour plus a share of Tronc.
- Flexible shift patterns.
- Up to 33% off meals taken off duty for you and up to 6 guests.
- 33% off our hotel accommodation & 20% for Friends and Family.
- Development program with a clear pathway to General Manager.
- Access to the lifestyle card – which will provide you with instant access to over 5,000 discounts across all aspects of the lifestyle.
- Service Awards.
- A Birthday Gift.
- Refer a friend and Chef recruitment incentives of up to £1000.
FOH Supervisor employer: Upham Inns
As a FOH Supervisor at our vibrant Upham Inn, you'll thrive in a supportive work culture that prioritises team collaboration and exceptional customer service. With flexible shift patterns, competitive pay, and a comprehensive development programme leading to General Manager roles, we empower our employees to grow and succeed while enjoying generous discounts on meals and accommodation. Join us for a rewarding career where your contributions are recognised and celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land FOH Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will boost your confidence and help you articulate your experience clearly.
✨Tip Number 3
Show off your personality! Employers want to see who you are beyond your CV. Be yourself during the interview and let your passion for the role shine through.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds.
We think you need these skills to ace FOH Supervisor
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about leading a team and providing top-notch customer service.
Tailor Your Experience:Make sure to highlight your relevant restaurant experience. We love seeing how your past roles have prepared you for this position, so don’t hold back on those examples!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. No need for fluff!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Upham Inns
✨Know Your Team Dynamics
Before the interview, think about how you would lead and motivate a team. Be ready to share examples of how you've successfully managed team dynamics in the past. This will show that you understand the importance of teamwork and can step up as a FOH Supervisor.
✨Brush Up on Product Knowledge
Make sure you're familiar with the food and drink products offered by the company. If they have any current promotions, know them inside out. This will not only impress your interviewers but also demonstrate your eagerness to learn and adapt.
✨Showcase Your Communication Skills
As a FOH Supervisor, great communication is key. Prepare to discuss how you’ve effectively communicated with team members and other departments in previous roles. Use specific examples to illustrate your points and highlight your ability to liaise effectively.
✨Demonstrate Problem-Solving Abilities
Think of a time when you faced a challenge during a shift. Be prepared to explain how you handled it and what the outcome was. This will showcase your decision-making skills and your ability to deal with issues promptly and professionally.
