At a Glance
- Tasks: Lead and inspire a dynamic team in a vibrant pub environment.
- Company: Join Upham Inns, a growing collection of premium pubs in Southern England.
- Benefits: Earn up to £35,000 plus bonuses, enjoy discounts, and access a lifestyle card.
- Why this job: Be part of an exciting growth journey and develop your career in hospitality.
- Qualifications: Experience in hospitality management and strong leadership skills required.
- Other info: Friendly team culture with opportunities for personal and professional growth.
The predicted salary is between 28000 - 42000 £ per year.
What’s in it for you?
- Up to £35,000 per annum plus a share of Tronc (up to £5,000 per year)
- Flexible shift patterns
- Up to 33% off meals taken off duty for you and up to 6 guests
- 33% off hotel accommodation & 20% for Friends and Family
- Development program with a clear pathway to General Manager
- Access to the lifestyle card – a 100% free benefit, giving over 5,000 discounts across local and national businesses
- Service Awards
- A Birthday Gift
- Refer a friend and Chef recruitment incentives of up to £1,000
Deputy Manager Requirements:
- Solid experience in a similar role with a proven track record of leading and delivering
- Restaurant/Hospitality experience is essential
- Track record of leading teams to success
- Strong financial skills and ability to manage audits and due diligence
- Ability to manage budgets, labour controls, and forecasting
- Strong commercial acumen to drive sales and deliver business results
- Excellent problem‑solving skills and the ability to think fast
- Great communication skills to lead, inspire a team, and delight guests
- Right to work in the UK
Deputy Manager Responsibilities:
- Lead and inspire the performance of the FOH team
- Full responsibility for overseeing all aspects of operations and performance: people, guest, sales, profit, operations, health and safety, and property
- Ensure Upham Inns standards are maintained and restaurant performance delivers its targets through a people‑first, guest‑obsessed, operational excellence strategy
- Support the General Manager in driving and delivering excellence across the premises
- Serve as a role model and guide training and development within the team
What do we do?
We own a collection of beautiful, individual premium pubs across Southern England. Our pubs sit in idyllic country village and town settings, and we pride ourselves on being a quality local destination, serving high‑quality fresh pub food in a cozy ambiance. Many of our pubs also offer charming bedrooms. New to our growing family is Harper’s Steakhouse, a premium American steakhouse brand launched last year. It’s an exciting time to join us! Upham Inns is growing, and we want you to grow with us. We’ve been investing in our business and seeing great results, so we’re eager to expand our pub family and recruit passionate people to join our team.
We are looking for great people to join us. Our company is large enough to support you yet small enough to care about your individual needs. We are a friendly, hands‑on team passionate about running great pubs and are always seeking like‑minded people who want to work and grow with us.
Deputy General Manager / Assistant Manager employer: Upham Inns
Contact Detail:
Upham Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager / Assistant Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Deputy General Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios specific to restaurant management. Think about how you would lead a team or handle a tricky situation, and be ready to share your success stories that highlight your skills.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your passion for hospitality shine through. Be enthusiastic about the role and the company, and don’t forget to ask insightful questions that show you’re genuinely interested.
✨Tip Number 4
Don’t just apply anywhere; apply through our website! We love seeing applications from candidates who are excited about joining our Upham Inns family. Plus, it gives you a better chance to stand out and show us why you’d be a great fit!
We think you need these skills to ace Deputy General Manager / Assistant Manager
Some tips for your application 🫡
Show Your Experience: Make sure to highlight your solid experience in hospitality and any leadership roles you've had. We want to see how you've led teams to success, so share specific examples that showcase your skills!
Be Personable: Since we’re all about a people-first approach, let your personality shine through! Use a friendly tone in your application to show us you’re a great fit for our team culture.
Tailor Your Application: Don’t just send a generic application! Tailor it to the Deputy General Manager role by mentioning how your skills align with our requirements. This shows us you’ve done your homework and are genuinely interested.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Upham Inns
✨Know Your Numbers
Brush up on your financial skills before the interview. Be ready to discuss how you've managed budgets, labour controls, and forecasting in previous roles. This will show that you understand the commercial side of running a pub and can drive sales effectively.
✨Showcase Your Leadership Style
Prepare examples of how you've led teams to success in the past. Think about specific situations where you inspired your team or resolved conflicts. This will demonstrate your ability to lead and motivate others, which is crucial for the Deputy General Manager role.
✨Understand the Company Culture
Familiarise yourself with Upham Inns and their values. They pride themselves on being a quality local destination with a people-first approach. Show that you align with their ethos by discussing how you prioritise guest satisfaction and team development in your work.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving skills. Think of scenarios where you've had to think on your feet and come up with quick solutions. Being able to articulate your thought process will impress the interviewers and highlight your ability to handle challenges.