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- Tasks: Lead and inspire the front-of-house team while overseeing operations.
- Company: Join Upham Inns, a growing group of premium pubs in beautiful Southern England.
- Benefits: Enjoy flexible shifts, discounts on meals and accommodation, and a competitive salary.
- Why this job: Be part of a passionate team dedicated to high-quality service and personal growth.
- Qualifications: Solid experience in hospitality with proven leadership and financial skills required.
- Other info: Opportunities for development and exciting new ventures like Harper’s Steakhouse await!
The predicted salary is between 36000 - 60000 £ per year.
What’s in it for you?
- Up to £35.000 per annum plus a share of Tronc (this can be up to £5000 per year)
- Flexible shift patterns
- Up to 33% off meals taken off duty for you and up to 6 guests
- 33% off our hotel accommodation & 20% for Friends and Family
- Development program with a clear pathway to General Manager
- Access to the lifestyle card – which will provide you with instant access to over 5,000 discounts across all aspects of their lifestyle. With thousands of discounts covering local independents, national and online businesses, there are plenty of opportunities to save money. The lifestyle card is a 100% free benefit for our Upham Inn team members.
- Service Awards
- A Birthday Gift
- Refer a friend and Chef recruitment incentives of up to £1000
Deputy Manager Requirements
- Solid experience in a similar role, with a proven track record of leading and delivering is essential
- Restaurant/Hospitality experience is essential
- a track record of leading teams to success
- Strong financial skills and be able to comfortably manage all audits and due diligence
- Ability and skill to manage budgets, labour controls and forecasting
- A strong commercial acumen that enable you to drive sales and deliver business results
- Excellent problem solving skills and the ability to think fast
- Great communication skills that allow you to lead and inspire a team and delight our guests
- The Right to Work in the UK
Deputy Manager Responsibilities
- Lead and inspire the performance of the FOH team.
- Full responsibility for overseeing all aspects of the operation and performance. This includes People, Guest, Sales, Profit, Operations, Health and safety and property
- To ensure the Upham Inns standards are maintained and the restaurant performance delivers its targets through a People first, Guest obsessed, operational Excellence Strategy
- Supporting the General Manager in driving and delivering excellence throughout all aspects of the premises
- To be a role model and guide training and development within the team
What do we do?
We own a collection of beautiful and individual premium pubs across Southern England. Our pubs are in idyllic settings in country villages and towns, where we are proud to be the quality local of the area, serving high quality fresh pub food in a cozy pub ambience. Most of our pubs have some Charming Bedrooms as well. New to our growing family is Harper’s Steakhouse, a new premium American Steakhouse brand that we started rolling out last year.
It’s an exciting time to join us! Upham Inns is growing, and we want you to grow with us and be part of our success. We’ve been busy investing in our business and we are seeing some great results. So, we want to continue to grow our pub family and we are looking to recruit passionate people into our team
We are looking for great people to join us
Our company is big enough to support you but small enough to care about your individual needs. We are a friendly, hands-on team who have a passion for running great pubs. We are always on the lookout for like-minded people who have the desire to work and grow with us.
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Deputy General Manager employer: Upham Inns
Contact Detail:
Upham Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager
✨Tip Number 1
Familiarise yourself with Upham Inns' values and culture. Understanding what makes our pubs unique will help you align your leadership style with our People-first, Guest-obsessed approach, which is crucial for the Deputy General Manager role.
✨Tip Number 2
Network within the hospitality industry, especially with those who have experience in similar roles. Engaging with current or former employees can provide insights into the company culture and expectations, giving you an edge during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully led teams and managed operations in previous roles. Highlighting your problem-solving skills and financial acumen will demonstrate your capability to drive sales and manage budgets effectively.
✨Tip Number 4
Showcase your passion for the hospitality industry during your interactions with us. Whether it's through your enthusiasm in conversations or your knowledge about current trends, displaying genuine interest can set you apart from other candidates.
We think you need these skills to ace Deputy General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in restaurant or hospitality management. Emphasise your leadership skills and any financial management experience, as these are crucial for the Deputy General Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the hospitality industry and your understanding of Upham Inns' values. Mention specific examples of how you've led teams and driven sales in previous roles.
Highlight Problem-Solving Skills: In your application, provide examples of how you've successfully solved problems in a fast-paced environment. This will demonstrate your quick thinking and ability to manage challenges effectively.
Showcase Communication Skills: Since strong communication is key for this role, include instances where you've inspired or motivated a team. Highlight any training or development initiatives you've led to show your commitment to team growth.
How to prepare for a job interview at Upham Inns
✨Showcase Your Leadership Skills
As a Deputy General Manager, you'll need to demonstrate your ability to lead and inspire teams. Prepare examples from your past experiences where you successfully managed a team, resolved conflicts, or improved team performance.
✨Understand Financial Management
Since strong financial skills are crucial for this role, brush up on your knowledge of budgets, audits, and forecasting. Be ready to discuss how you've managed finances in previous positions and how you can apply that experience to drive sales and profitability.
✨Emphasise Problem-Solving Abilities
The hospitality industry often presents unexpected challenges. Think of specific instances where you quickly solved a problem or made a critical decision under pressure. This will show your quick thinking and adaptability.
✨Align with Company Values
Familiarise yourself with Upham Inn's values and mission. During the interview, express how your personal values align with theirs, particularly their focus on a people-first and guest-obsessed approach. This will demonstrate your commitment to their culture.
