At a Glance
- Tasks: Lead a team, serve breakfast, and ensure exceptional customer service.
- Company: Join a growing collection of premium pubs in beautiful settings.
- Benefits: Earn up to £12.50/hour plus tips, flexible hours, and discounts.
- Other info: Exciting opportunities for personal development and team incentives.
- Why this job: Be part of a passionate team and grow your career in hospitality.
- Qualifications: Energetic, customer-focused individuals with leadership skills.
If you are looking for a new challenge in a growing business where you can develop and grow, then read on! We are looking for a Breakfast Supervisor to join our growing team.
What’s in it for you?
- Hourly rate up to £12.50 plus a share of Tronc, can be up to £5,000 per year.
- Flexible shift patterns – full & part time hours available that can work around you.
- Up to 33% off meals taken off duty for you and up to 6 guests.
- 33% off our hotel accommodation & 20% for Friends and Family.
- Development program with a clear pathway.
- Access to the lifestyle card – 5,000 discounts across all aspects of lifestyle.
- The lifestyle card is a 100% free benefit for our Upham Inn team members.
- Service Awards.
- Refer a friend and chef recruitment incentives of up to £1,000.
A job you can enjoy
As a Breakfast Supervisor, you are in charge of greeting guests, serving meals, clearing tables and helping with any special requests or needs a guest may have. You will need to demonstrate passion, energy, focussed customer service and exceptional standards. Build and maintain relationships with guests, team members and senior management alike.
Main Responsibilities Include:
- Take responsibility for teamwork, leading and motivating team members.
- Hold pre‑session briefings as and when appropriate and ensure the team are fully briefed and trained on any new or amended food and drink products and any promotional activity.
- Assist in implementing and driving promotional activities.
- Support and coach team members to upsell.
- Deal with any issues that arise during each shift promptly and professionally, seeking advice from the general manager where necessary.
- Lead by example to ensure that the highest possible levels of customer service are delivered by team members at all times.
- Liaise with other departments, including kitchen and door teams, to ensure every customer experiences a consistent level of service.
- Assist the General and Assistant Managers as and when necessary to make the business run effectively and efficiently.
What do we do?
We own a collection of beautiful and individual premium pubs across Southern England. Our pubs are in idyllic settings in country villages and towns, where we are proud to be the quality local of the area, serving high quality fresh pub food in a cozy pub ambience. Most of our pubs have some charming bedrooms as well. New to our growing family is Harper’s Steakhouse, a new premium American Steakhouse brand that we started rolling out last year. It’s an exciting time to join us! Upham Inns is growing, and we want you to grow with us and be part of our success. We’ve been busy investing in our business and we are seeing some great results. So, we want to continue to grow our pub family and we are looking to recruit passionate people into our team. We are looking for great people to join us. Our company is big enough to support you but small enough to care about your individual needs. We are a friendly, hands‑on team who have a passion for running great pubs. We are always on the lookout for like‑minded people who have the desire to work and grow with us.
Breakfast Supervisor (part time) employer: Upham Inns
Upham Inns is an exceptional employer that offers a vibrant work culture where passion and customer service are at the forefront. With flexible shift patterns, competitive pay, and a comprehensive development programme, employees can thrive in their roles while enjoying generous discounts and incentives. Join our friendly team in beautiful locations across Southern England, where you can grow alongside a company that truly values its staff and fosters a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Breakfast Supervisor (part time)
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your customer service skills! As a Breakfast Supervisor, you'll need to show off your passion for helping guests. Role-play with a friend or family member to get comfortable with common scenarios.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips on the interview process and what it’s really like to work there.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll be one step closer to joining our friendly team at Upham Inns!
We think you need these skills to ace Breakfast Supervisor (part time)
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about being a Breakfast Supervisor and that you genuinely care about providing top-notch customer service.
Tailor Your CV:Make sure your CV is tailored to the Breakfast Supervisor position. Highlight any relevant experience in hospitality or customer service, and don’t forget to mention your leadership skills – we love a team player!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our growing family at Upham Inns!
How to prepare for a job interview at Upham Inns
✨Know the Menu Inside Out
Familiarise yourself with the breakfast menu and any special offerings. Being able to discuss the dishes confidently will show your passion for the role and impress the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate others and handle challenges, as this is crucial for a Breakfast Supervisor.
✨Demonstrate Customer Service Excellence
Think of specific instances where you provided exceptional customer service. Be ready to share these stories, as the role requires a strong focus on guest satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
