At a Glance
- Tasks: Welcome guests, take orders, serve drinks, and ensure cleanliness.
- Company: Join The Hawk Inn, a growing business focused on great guest experiences.
- Benefits: Earn up to £11.44/hour, enjoy discounts, and access a free lifestyle card.
- Why this job: Perfect for high-energy individuals eager to learn and grow in a fun environment.
- Qualifications: Must be 18+, confident, organized, and willing to work flexible hours.
- Other info: No prior experience needed; we hire based on potential!
If you are looking for a new challenge in a growing business, then read on!
What’s in it for you?
- Up to £11.44 per hour plus a share of Tronc
- Flexible shift patterns
- Up to 33% off meals taken off duty for you and up to 6 guests
- 33% off our hotel accommodation & 20% for Friends and Family
- Development program with a clear pathway to General Manager
- Access to the lifestyle card – which will provide you with instant access to over 5,000 discounts across all aspects of their lifestyle. With thousands of discounts covering local independents, national and online businesses, there are plenty of opportunities to save money. The lifestyle card is a 100% free benefit for our Upham Inn team members.
- Service Awards
- A Birthday Gift
- Refer a friend and Chef recruitment incentives of up to £1000
Restaurant Team member Requirements
- Be at Least 18 year of age due to licensing laws
- You’ll be a great communicator
- You’ll have great decision-making skills
- You should be confident
- You’ll need to be organised
- General knowledge of food, wine and beer
- Have the Right to work in the UK
- Willingness to work a flexible schedule, including weekends and holidays
Restaurant Team member Responsibilities:
- Welcoming guests in the pub
- Taking food & drink orders and handling cash/card payments
- Serving hot & cold beverages including alcohol
- Ensure cleanliness throughout the restaurant
- Assisting with managerial requests
- Looking after and caring for our guests throughout their whole experience
- Balancing high volume with high quality
- Participating in ongoing training and development
- Must have an eagerness to take advantage of new opportunities
- Learning different skills
A job you can enjoy
We are seeking to recruit Food & Beverage Team Members, if you have high energy and motivation to learn and grow in a professional, high volume, team-oriented environment we really want to here from you.
Ideally you may have worked in a restaurant / bar before, but the great thing about Upham Inns is that we hire on the basis of potential more than previous experience.
Have fun and work hard! you will learn as you grow – training on every aspect of the operation and progressing in responsibility and pay. You will acquire various certifications along the way and will gain skills and experience to help you contribute to your success and ours.
Our teams are pivotal to our success. We provide training and development to ensure you not only deliver great guest service but also develop interpersonal and craft skills.
Our restaurant teams deliver an excellent guest experience whilst our bar teams delight our guests with their barista and cocktail skills.
All we need to know is that you’ve got the right character for the role
Front of house Team Member - The Hawk Inn employer: Upham Inns Careers
Contact Detail:
Upham Inns Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of house Team Member - The Hawk Inn
✨Tip Number 1
Show your enthusiasm for the hospitality industry! When you meet with us, express your passion for providing excellent guest experiences and your eagerness to learn new skills. This will help you stand out as a candidate who is not just looking for a job, but genuinely excited about being part of our team.
✨Tip Number 2
Familiarize yourself with our menu and offerings before your interview. Having a general knowledge of food, wine, and beer will demonstrate your commitment to the role and your ability to engage with guests effectively. It shows that you're proactive and ready to hit the ground running!
✨Tip Number 3
Be prepared to discuss your decision-making skills and how you've handled challenging situations in the past. We value great communicators who can think on their feet, so sharing specific examples will help us see how you can contribute to our fast-paced environment.
✨Tip Number 4
Highlight your flexibility and willingness to work varied shifts, including weekends and holidays. Our team thrives on adaptability, and showing that you're open to different schedules will make you a more attractive candidate for the Front of House Team Member position.
We think you need these skills to ace Front of house Team Member - The Hawk Inn
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer service. Emphasize skills like communication, decision-making, and organization, which are crucial for the Front of House Team Member role.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the position. Mention your eagerness to learn and grow within the team, and how your personality aligns with the values of The Hawk Inn.
Showcase Your Personality: In your application, let your personality shine through. The company values character, so share experiences that demonstrate your energy, motivation, and ability to work in a team-oriented environment.
Highlight Flexibility: Since the role requires a willingness to work flexible hours, including weekends and holidays, make sure to mention your availability and readiness to adapt to different shifts in your application.
How to prepare for a job interview at Upham Inns Careers
✨Show Your Communication Skills
As a Front of House Team Member, great communication is key. Be prepared to demonstrate your ability to engage with guests and handle their requests smoothly during the interview.
✨Highlight Your Decision-Making Abilities
The role requires quick thinking and good decision-making skills. Share examples from your past experiences where you had to make decisions under pressure, especially in a hospitality setting.
✨Demonstrate Your Organisational Skills
Being organised is crucial in a busy restaurant environment. Discuss how you manage your time and tasks effectively, especially when balancing high volume with high quality service.
✨Express Your Willingness to Learn
Upham Inns values potential over experience. Show enthusiasm for learning new skills and taking advantage of training opportunities. Mention any relevant certifications or training you've completed in the past.