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- Tasks: Lead the team, deliver exceptional service, and create unforgettable guest experiences.
- Company: Join Harper's Steakhouse, a vibrant new brand in premium dining with a focus on bold flavours.
- Benefits: Earn up to £13.00 per hour, enjoy flexible shifts, and receive discounts on food and hotel stays.
- Why this job: Be part of a growing team that values your development and offers a fun, energetic work environment.
- Qualifications: Must be 18+, with experience in restaurants or pubs, and strong leadership skills.
- Other info: Access to over 5,000 discounts and potential bonuses for referrals.
Job Description
Ready to Lead the Floor in a Premium Steakhouse Experience?
If you're passionate about hospitality, crave the buzz of a high-energy restaurant, and want to be part of something exciting and growing – then step into the spotlight with Harper’s Steakhouse.
We’re not your average pub – we’re all about sizzling steaks, classic cocktails, unforgettable service, and creating moments our guests can’t wait to come back for. As part of our leadership team, you’ll be the one setting the tone on the floor – bringing the energy, the standards, and the smiles.
What’s in it for you?
- Up to £13.00 per hour plus a generous share of Tronc
- Part time or full time position!
- Flexible shifts that work around your life
- 33% off food for you and up to 6 guests when off duty
- 33% off hotel stays across our inns & 20% for Friends and Family
- A clear development pathway all the way to General Manager
- Access to The Lifestyle Card – 5,000+ discounts from top brands to local gems
- Service Awards, Birthday gifts, and up to £1,000 in refer-a-friend bonuses
What We’re Looking For – Front of House Team Leader
- You’re confident, organised, and love to lead from the front
- You’ve got a solid background in restaurants or premium pubs
- You thrive under pressure and know how to keep the vibe alive
- You’ve got strong communication and decision-making skills
- You’re passionate about food, drinks, and exceptional guest service
- You’re 18+ and eligible to work in the UK
What You’ll Be Doing
- Lead, inspire and energise the team every shift
- Run the floor like a pro – from briefings to service and beyond
- Deliver flawless guest experiences and solve challenges with style
- Help train, coach, and develop team members to be their best
- Drive upselling and promotions with confidence
- Coordinate reservations, manage seating, and handle any guest queries with charm
- Ensure cash, stock and safety procedures are always on point
- Be the right hand to our management team – bringing ideas, energy, and solutions
Why Join Harper’s Steakhouse & Upham Inns?
We’re building something special. Harper’s is our bold new premium steakhouse brand – where Americana meets contemporary dining. Think bold flavours, vibrant service, and seriously good vibes. We’re proud to be part of the Upham Inns family – a collection of unique, characterful pubs and inns across the South of England.
We’re a business that’s growing – and we want you to grow with us.
You’ll be joining a company big enough to support your ambitions but small enough to know your name. We believe in development, in recognition, and in having a great time while delivering something exceptional.
Hungry for more than just a job? Bring your passion to Harper’s and let’s create something legendary together.
Front of House Team Leader - Harper\'s Steakhouse Southampton employer: Upham Inns Careers
Contact Detail:
Upham Inns Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Leader - Harper\'s Steakhouse Southampton
✨Tip Number 1
Familiarise yourself with Harper's Steakhouse and its unique offerings. Understanding their menu, service style, and the overall vibe will help you demonstrate your passion for the brand during any interactions.
✨Tip Number 2
Network within the hospitality industry, especially with those who have experience in premium restaurants or pubs. Building connections can provide valuable insights and potentially lead to a referral.
✨Tip Number 3
Prepare to showcase your leadership skills by thinking of examples from your past experiences where you've successfully led a team or handled high-pressure situations. This will help you stand out during interviews.
✨Tip Number 4
Stay updated on current trends in the restaurant industry, particularly around guest service and dining experiences. Being knowledgeable about these trends can impress your interviewers and show your commitment to excellence.
We think you need these skills to ace Front of House Team Leader - Harper\'s Steakhouse Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality, especially in leadership roles. Emphasise your ability to thrive under pressure and your passion for exceptional guest service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role at Harper's Steakhouse. Mention specific experiences that demonstrate your leadership skills and ability to create a vibrant atmosphere.
Showcase Your Communication Skills: In your application, highlight examples of how you've effectively communicated with team members and guests. This is crucial for a Front of House Team Leader role.
Research the Company Culture: Familiarise yourself with Harper's Steakhouse and its values. Reflect this understanding in your application to show that you align with their vision of creating unforgettable dining experiences.
How to prepare for a job interview at Upham Inns Careers
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific experiences that highlight your love for food, drinks, and exceptional guest service, as this aligns perfectly with what Harper's Steakhouse is looking for.
✨Demonstrate Leadership Skills
As a Front of House Team Leader, you'll need to inspire and energise your team. Prepare examples of how you've successfully led a team in the past, especially in high-pressure situations, to showcase your ability to keep the vibe alive.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios where you had to handle guest complaints or manage a busy floor, and be ready to discuss how you approached these challenges with charm and professionalism.
✨Know the Brand and Its Values
Research Harper's Steakhouse and understand its brand values and unique offerings. Being able to articulate why you want to work there and how you can contribute to their vision will set you apart from other candidates.
