Sales Development Representative (SDR) - East Coast in Boston

UpGuard’s mission is to make life easier for security teams. We meticulously create robust solutions that enable our customers to identify, assess, and remediate cybersecurity risk across their attack surface, vendor ecosystem, workforce, and trust relationships. Our integrated cyber risk posture management platform combines comprehensive security ratings, instant risk assessments, templated security questionnaires, threat intelligence capabilities, and agentic AI to give organizations a holistic view of their risk surface.

Our Sales team has not only been pivotal in growing our business but, more importantly, showing the value of our product daily. We have a highly collaborative sales culture and take on a consultative approach, focusing solely on what’s best for the customer. In 2024, our Sales team exceeded revenue targets, and we’re only just getting started! We’re on the lookout for high-energy individuals who are hungry to get better every day, have a desire to win, and are seeking to sell a product that is helping solve a massive problem for businesses across the globe.

As a Sales Development Representative (SDR) at UpGuard, you will create and qualify new sales opportunities for the sales team, bringing an inquisitive mind, excellent phone presence, and enjoyment of outbound prospecting.

What will you accomplish?

• Generating new opportunities across the US using outbound tactics (email sequences, LinkedIn, cold calling, etc.)
• Identifying, targeting and nurturing potential outbound opportunities
• Understanding the needs of prospects and communicating them clearly to the sales reps you’re working with
• Clearly articulating UpGuard’s value proposition and products to prospects and positioning it based on their particular problem/need
• Taking accurate and detailed notes in our CRM
• Working collaboratively with sales, marketing and product to utilize the insights you learn from prospects to make process and product improvements

What do we need from you?

• 6-12 months experience in B2B tech sales as an SDR/BDR
• Experience cold calling and outbound sales
• High level of proficiency in the English language, both written and spoken
• Ability to give and receive feedback – you will collaborate with our sales and marketing teams to drive process improvements
• High energy and willingness to learn
• The role is fully remote, so we require employees to have a remote setup (don’t worry if you don’t, we help with this!)

What would give you an edge?

• 1yr+ B2B SaaS experience
• Domain experience in cybersecurity or supply chain information risk
• Experience with Hubspot, Outreachd.io, or other CRM software/Sales Engagement
• Software familiarity with tools such as Lusha, Zoominfo & Sales Navigator is a big plus

What’s in it for you?

• Monthly Lifestyle subsidy: Use this for financial, physical, and mental well-being
• WFH set-up allowance: To ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard
• $1500 USD annual Learning & Development allowance: To support your career development, all team members will be able to expense development opportunities against this allowance
• Annual leave: PTO plus two additional UpGuardian leave days to give you time to recharge your batteries
• 18 weeks paid Parental Leave: Irrespective of parenting role
• Personal Leave Allowance: This includes sick & carer’s leave
• Fully remote working environment: While we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance
• Top-spec hardware: All team members will be provided with top-spec laptops for their role
• Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work
• Health Insurance: Health, dental, and vision insurance
• $60,000 - $85,000 a year

UpGuard is a Certified Great Place to Work® in the US, Australia, UK and India, establishing its position as a leading global technology employer. 99% of team members agree that UpGuard is a great place to work, apply now to find out why!

As an Equal Employment Opportunity and Affirmative Action Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

For applications to positions in the United States, please note, at this time we can only support hiring in the following US states: CA, MD, MA, IL, OR, WA, CO, TX, FL, PA, LA, MO, or DC.

Before starting work with us, you will need to undertake a national police history check and reference checks. Also please note that at this time, we cannot support candidates requiring visa sponsorship or relocation.