At a Glance
- Tasks: Process parking appeals and represent the organisation at tribunal hearings.
- Company: Large public sector organisation with a focus on customer service.
- Benefits: Full training, flexible remote work, and support from a growing team.
- Other info: Opportunity for professional growth in a supportive environment.
- Why this job: Make a difference in customer service while working from anywhere in the UK.
- Qualifications: Experience as a Parking Appeals Officer in London is essential.
The predicted salary is between 29700 - 36300 Β£ per year.
A large public sector organisation is looking for an articulate, knowledgeable, and experienced Parking Appeals Officer to join their growing team.
You will have a passion for excellent customer service and supplying solutions whilst hitting recovery targets.
You will already have experience in a similar role in London and now with Working from Home, often you can work this role from anywhere in the UK.
Successful applicants will receive full training AND support to be conducted in person followed by a very flexible offer of WFH.
As the successful Parking Appeals Officer, you will be responsible for: Responding and processing parking appeals cases in line with company policies legislation.
Ensuring parking appeals are answered efficiently hitting Customer reply targets.
Attending tribunal hearings and representing the organisation in a positive manner.
Administering the recovery of outstanding debt and hitting collection targets.
Contributing to ongoing process and policy improvement.
Ensuring all appeals are handled with the utmost level of customer service and professionalism.
As the new Parking Appeals Officer, you will: Have experience working as a Parking Appeals Officer/Representations Officer for a London Local Authority.
You will have a working knowledge o...
Written Appeals officer -Remote employer: Upgrade Recruitment Ltd
Join a dynamic and rapidly growing international company in South West London, where you will be part of a supportive and fun work culture that prioritises employee development and progression. With an attractive salary package, outstanding benefits, and the unique opportunity to work on exciting international projects, this role is perfect for those looking to elevate their career in a thriving environment. Experience the chance to travel worldwide while building meaningful relationships with clients and contributing to the company's impressive growth.