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- Tasks: Lead a team delivering commercial heating services across various sites.
- Company: Join a dynamic company focused on operational excellence in building services.
- Benefits: Enjoy a competitive salary, car allowance, and career growth opportunities.
- Why this job: Make a real impact while developing your leadership skills in a supportive environment.
- Qualifications: 3+ years management experience, ACS gas qualifications, and strong communication skills required.
- Other info: Contact Mark at Up Front Recruitment for more details.
The predicted salary is between 42000 - 60000 £ per year.
Location: Various Sites
Salary: Up to £60,000 per annum + £6,000 car allowance
Contract Type: Full-time, Permanent
The Role
We are looking for an experienced Field Operations Manager to lead a team of engineers and subcontractors delivering commercial heating and building services. You'll manage the delivery of planned and reactive maintenance across multiple sites, ensuring compliance, safety, and customer satisfaction at every step.
Key Responsibilities
- Lead and manage a team of service and repair operatives working on heating systems and associated plant equipment (e.g., BMS, water tanks, pumps, ventilation, etc.)
- Monitor performance against KPIs and implement improvements
- Ensure timely completion of works in line with industry standards and client requirements
- Work closely with admin teams to manage schedules and customer communications
- Support training, development, and performance reviews of your team
- Maintain compliance with health & safety regulations and internal policies
- Plan and allocate resources efficiently to meet seasonal demands
- Manage van stock, tools, and part requests
- Handle customer complaints and ensure a high standard of service delivery
What We're Looking For
- Minimum 3 years of management experience in a similar role
- Experience managing
- ACS gas qualifications (CCN1, CENWAT, CPA1, etc.) essential
- Full driving licence
- Strong communication and leadership skills
- Excellent organisation and time management
- IOSH/Health & Safety training essential
- Knowledge of contract compliance and customer KPIs
Desirable but Not Essential
- Experience managing gas servicing contracts
- HR and employee relations knowledge
- Familiarity with SFG20 standards and mechanical compliance
Why Apply?
- Competitive salary + car allowance
- Career growth in a supportive, professional environment
- Opportunity to make a real impact through operational leadership
If this sounds like a role for you, Apply Now. Contact Mark at Up Front Recruitment for more details.
Field Operations Manager - Gas / Heating Engineer employer: Upfront Recruitment
Contact Detail:
Upfront Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Operations Manager - Gas / Heating Engineer
✨Tip Number 1
Familiarise yourself with the latest industry standards and regulations related to gas and heating systems. This knowledge will not only help you in interviews but also demonstrate your commitment to compliance and safety, which are crucial for this role.
✨Tip Number 2
Network with professionals in the field of gas and heating engineering. Attend industry events or join relevant online forums to connect with others who may provide insights or even referrals for the position at StudySmarter.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and improved performance against KPIs in your previous roles. Highlighting your leadership skills and achievements will set you apart from other candidates.
✨Tip Number 4
Research StudySmarter's values and mission to align your responses during the interview. Showing that you understand our company culture and how you can contribute will make a positive impression on the hiring team.
We think you need these skills to ace Field Operations Manager - Gas / Heating Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in field operations management, particularly in the gas and heating sector. Emphasise your leadership skills and any specific qualifications like ACS gas certifications.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Use specific examples from your past experience to demonstrate how you meet their requirements, especially in managing teams and ensuring compliance.
Highlight Relevant Qualifications: Clearly list your ACS gas qualifications and any health and safety training you have completed. This is crucial for the role, so make it easy for the hiring manager to see your credentials.
Showcase Your Leadership Style: In your application, describe your approach to leading teams and managing performance. Include examples of how you've successfully handled customer complaints or improved service delivery in previous roles.
How to prepare for a job interview at Upfront Recruitment
✨Showcase Your Leadership Skills
As a Field Operations Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your communication and conflict resolution skills.
✨Know Your Technical Stuff
Brush up on your knowledge of heating systems and associated plant equipment. Be ready to discuss your ACS gas qualifications and how they apply to the role, as well as any relevant experience with compliance and safety regulations.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think about scenarios where you've had to handle customer complaints or manage tight schedules, and be prepared to explain your thought process and outcomes.
✨Demonstrate Your Organisational Skills
Highlight your time management and organisational abilities during the interview. Discuss how you plan and allocate resources efficiently, especially during peak seasons, and provide examples of how you've monitored performance against KPIs.
