Entrepreneurial WordPress Enthusiast - WP-Optimize in Newport

Here’s who we are: At Team Updraft our DNA is in world-leading software for WordPress that helps our customers to backup, restore, clone, secure and optimize their WordPress websites. Our global team is behind some of the most popular WordPress plugins in the world! Used by more than 5 million WordPress website owners, our plugins have a reputation for being reliable and powerful.

We have an exciting opportunity for a Product Innovator to join WP-Optimize, our all-in-one speed optimisation solution that gives four powerful ways to turbo boost the speed of WordPress websites. To be successful in this role you will have deep knowledge of WordPress and a high level of enthusiasm in this space.

At TeamUpdraft, we want to do things differently. We’ve built a reputation in the WordPress space for incredible products loved by millions. Now we want to build on those foundations to create new solutions to the internet’s problems. To do that, we need someone like you. If you love the flexibility and creativity that comes with being an entrepreneur, the freedom to take things in any direction and the thrill of building awesome products, this role is for you.

Each day will look different but, you’ll certainly be:

• Speaking to customers, lapsed customers, non-customers and competitors to understand the problems they have
• Ideating on how our products can solve these problems (or creating new features to achieve the same goal)
• Working with talented UI/UX designers to bring those ideas to life with working prototypes
• Leading a team of world-class developers to see your ideas become reality

Reporting to the Head of Product Management, your role will ensure the future success of the business. Our Product Leads are given the flexibility to run their products like a business within our wider business.

Responsibilities

• Define and communicate the product vision and strategy to stakeholders and team members
• Collaborate with Development and UI/UX teams to create product roadmaps and prioritize features
• Conduct telephone/video-call customer interviews to identify customer needs and market trends that inform product decisions
• Develop detailed product requirements and specifications to guide the development process
• Analyze product performance metrics and user feedback to iterate and improve products
• Coordinate product launch activities including marketing strategies and training for sales teams
• Act as the liaison between technical teams and non-technical stakeholders to ensure alignment and clarity

Experience in WordPress is a MUST!

• Proven ability to communicate well in both written and spoken English
• Ample experience in related roles
• The ability to learn new product ecosystems quickly
• The ability to lead under pressure and inspire agility in your team
• Exceptional analytical skills and ability to translate complex data into actionable insights
• Experience with product management tools/methodologies
• Proven ability to manage multiple projects and prioritize tasks effectively
• Creative and entrepreneurial flair to think laterally about products and solutions

Why Join Us?

We are a globally distributed, highly flexible team that values autonomy and impact. You'll have the freedom to manage your own time and work from anywhere in the world (with the exception of Antarctica!). While we primarily work remotely, we also offer:

• The option to work from our co-working space in Newport, Wales, if you’re UK-based.
• Opportunities to connect with the team at annual WordCamp events across Europe, Asia, or the US.
• Regular online connections through 1:1s, team meetings, and company updates.

We believe in flexible working and are open to discussing various arrangements – whether you’re looking for freelance, employed, part-time, full-time, permanent, or contract work, we’re keen to find the right fit for the right candidate. If you’re ready to make a significant impact as our next Entrepreneurial WordPress Enthusiast and help us shape the future of TeamUpdraft, we encourage you to apply!