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- Tasks: Lead the Underwriting team, optimising processes and improving efficiency through AI and automation.
- Company: Join Updraft, a fast-growing fintech revolutionising financial management in London.
- Benefits: Enjoy flexible hybrid working, a pension plan, and career growth opportunities.
- Why this job: Make a real impact on financial freedom while working with cutting-edge technology.
- Qualifications: Experience in consumer lending underwriting and strong leadership skills required.
- Other info: Be part of a dynamic start-up culture with a focus on innovation and collaboration.
The predicted salary is between 48000 - 72000 £ per year.
Updraft is an award-winning, FCA-authorised, high-growth fintech based in London. Our vision is to revolutionise the way people spend and think about money, by automating the day-to-day decisions involved in managing money and mainstream borrowings like credit cards, overdrafts, and other loans.
We have built scale and are getting well recognised in the UK fintech ecosystem with over 800k users of our mobile app that has helped users swap approximately £500 million of costly credit-card debt for smarter credit, putting hundreds of thousands on a path to better financial health. The product is highly rated by our customers, with ratings of 4.8 on Trustpilot, 4.8 on the Play Store, and 4.4 on the iOS Store.
We are looking for exceptional talent to join us on our next stage of growth with a compelling proposition - purpose you can feel, impact you can measure, and ownership you'll actually hold. Expect a hybrid, London-hub culture where cross-functional squads tackle real-world problems with cutting-edge tech; generous learning budgets and wellness benefits; and the freedom to experiment, ship, and see your work reflected in customers' financial freedom. At Updraft, you'll help build a fairer credit system.
The role will lead Updraft’s Underwriting team and will be responsible for all of the procedures within Underwriting, constantly improving them to optimise speed of decision with business outcomes. They will also be responsible for Fraud, both at the application stage and post-application where a customer has potentially been a victim of fraud.
We’re looking for someone who can take ownership of these areas and drive significant process improvement through automation and AI development whilst also improving overall business performance. The successful candidate will be able to set the overall strategy and identify relevant automation use cases through appropriate leadership and collaboration whilst being hands-on and having enough technical knowledge to work with Engineering to deliver on the changes.
The position is ideal for someone with experience in Underwriting within consumer lending, particularly within fast-paced, technology-driven financial services environments. You will be reporting to the COO.
Key Responsibilities
- Own the Underwriting policy and procedures, making continual improvements to ensure they align to new business campaigns and application types.
- Review cases where a customer has been a victim of fraud to determine the appropriate outcome.
- Provide regular feedback to the Credit Risk team on quality of referrals and opportunity for improvement.
- Deliver fast-paced change through automation and AI to improve process efficiency and effectiveness.
- Lead a team of human and AI agents to deliver against Underwriting targets.
- Personally review referrals, when necessary, to ensure the team remains within SLA.
- Present key MI to the leadership team on a regular basis, alongside plans of how to continually improve performance.
- Work closely with Data Science, Engineering, Compliance, and other customer-facing teams to ensure decisions support both customer outcomes and regulatory standards.
Requirements
- Strong background in Underwriting within Consumer Lending.
- Familiarity with start-up culture and comfort with fast-paced, evolving environments.
- Proven track record of improving efficiency through the use of AI and automation.
- Proven experience in leading teams and managing cross-functional initiatives.
- Strong interpersonal skills to collaborate with stakeholders and provide updates to the leadership team effectively.
- Previous experience with consumer finance, particularly in credit cards, personal loans, or buy-now-pay-later products.
Benefits
- Flexible hybrid working.
- Pension and Medical plan.
- Opportunities for career growth within a high-growth fintech.
Underwriting Manager employer: Updraft
Contact Detail:
Updraft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Underwriting Manager
✨Tip Number 1
Network like a pro! Reach out to people in the fintech space, especially those at Updraft. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by knowing Updraft inside out. Understand their products and how they’re changing the game in consumer lending. Show us you’re passionate about our mission!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in underwriting and automation can help us improve processes. We love candidates who can think on their feet.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Underwriting Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Underwriting Manager role. Highlight your experience in consumer lending and any relevant achievements that showcase your ability to improve processes through AI and automation.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're passionate about fintech and how you can contribute to Updraft's mission. Share specific examples of how you've led teams or improved underwriting processes in the past.
Showcase Your Leadership Skills: We want to see your leadership style! Include examples of how you've managed cross-functional teams and driven significant improvements in previous roles. This will help us understand how you can lead our Underwriting team.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Updraft.
How to prepare for a job interview at Updraft
✨Know Your Underwriting Inside Out
Make sure you brush up on your underwriting knowledge, especially in consumer lending. Be ready to discuss specific cases you've handled and how you've improved processes in the past. This will show that you’re not just familiar with the role but also passionate about it.
✨Showcase Your Tech Savvy
Since Updraft is all about automation and AI, be prepared to talk about any relevant experience you have with these technologies. Share examples of how you've used tech to streamline processes or improve efficiency in previous roles. This will demonstrate that you can contribute to their innovative culture.
✨Emphasise Your Leadership Skills
As a potential leader in the Underwriting team, highlight your experience in managing teams and cross-functional projects. Prepare to discuss how you’ve motivated your team and driven performance improvements. This will help them see you as a strong candidate for leading their underwriting initiatives.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview. Inquire about their current challenges in underwriting or how they envision the role evolving with AI advancements. This shows your genuine interest in the company and helps you assess if it's the right fit for you.
