At a Glance
- Tasks: Lead the Underwriting team, optimising processes and driving improvements through AI and automation.
- Company: Join Updraft, a high-growth fintech revolutionising financial management in London.
- Benefits: Enjoy flexible hybrid working, a pension plan, and career growth opportunities.
- Why this job: Make a real impact on financial health while leading innovative projects in a dynamic environment.
- Qualifications: Experience in Underwriting within consumer lending and strong leadership skills required.
- Other info: Be part of a fast-paced start-up culture with a focus on collaboration and innovation.
The predicted salary is between 48000 - 84000 £ per year.
Updraft is an award-winning, FCA-authorised, high-growth fintech based in London. Our vision is to revolutionise the way people spend and think about money, by automating the day-to-day decisions involved in managing money and mainstream borrowings like credit cards, overdrafts, and other loans.
We have built scale and are getting well recognised in the UK fintech ecosystem with over 800k users of our mobile app that has helped users swap £500m of costly credit-card debt for smarter credit, putting hundreds of thousands on a path to better financial health. The product is highly rated by our customers, with ratings of 4.8 on Trustpilot, 4.8 on the Play Store, and 4.4 on the iOS Store.
We are looking for exceptional talent to join us on our next stage of growth with a compelling proposition - purpose you can feel, impact you can measure, and ownership you'll actually hold. Expect a hybrid, London-hub culture where cross-functional squads tackle real-world problems with cutting-edge tech; generous learning budgets and wellness benefits; and the freedom to experiment, ship, and see your work reflected in customers' financial freedom.
The role will lead Updraft’s Underwriting team and will be responsible for all of the procedures within Underwriting, constantly improving them to optimise speed of decision with business outcomes. Responsibilities include:
- Own the Underwriting policy and procedures, making continual improvements to ensure they align with new business campaigns and application types.
- Review cases where a customer has been a victim of fraud to determine the appropriate outcome.
- Provide regular feedback to the Credit Risk team on quality of referrals and opportunities for improvement.
- Deliver fast-paced change through automation and AI to improve process efficiency and effectiveness.
- Lead a team of human and AI agents to deliver against Underwriting targets.
- Personally review referrals, when necessary, to ensure the team remains within SLA.
- Present key MI to the leadership team on a regular basis, alongside plans for continual performance improvement.
- Work closely with Data Science, Engineering, Compliance, and other customer-facing teams to ensure decisions support both customer outcomes and regulatory standards.
Requirements:
- Strong background in Underwriting within Consumer Lending.
- Familiarity with start-up culture and comfort with fast-paced, evolving environments.
- Proven track record of improving efficiency through the use of AI and automation.
- Proven experience in leading teams and managing cross-functional initiatives.
- Strong interpersonal skills to collaborate with stakeholders and provide updates to the leadership team effectively.
- Previous experience with consumer finance, particularly in credit cards, personal loans, or buy-now-pay-later products.
Benefits:
- Flexible hybrid working.
- Pension and Medical plan.
- Opportunities for career growth within a high-growth fintech.
Underwriting Manager employer: Updraft
Contact Detail:
Updraft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Underwriting Manager
✨Tip Number 1
Network like a pro! Reach out to people in the fintech space, especially those at Updraft. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in underwriting and automation. We love seeing how you’ve made an impact in previous roles.
✨Tip Number 3
Be ready for a chat about AI! Brush up on how you've used AI in your past roles. We’re all about innovation, so showing us your tech-savvy side will definitely impress.
✨Tip Number 4
Apply through our website! It’s the best way to get noticed. Plus, it shows you’re genuinely interested in joining our mission to revolutionise financial health.
We think you need these skills to ace Underwriting Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Underwriting Manager role. Highlight your experience in consumer lending and any relevant achievements that showcase your ability to improve processes through automation and AI.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about Updraft's mission and how your background aligns with the responsibilities of the role. Be genuine and let your personality come through.
Showcase Your Leadership Skills: Since this role involves leading a team, be sure to highlight your leadership experience. Share examples of how you've successfully managed teams or projects, especially in fast-paced environments like fintech.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Updraft
✨Know Your Underwriting Stuff
Make sure you brush up on your underwriting knowledge, especially in consumer lending. Be ready to discuss specific cases you've handled and how you've improved processes in the past. This shows you're not just familiar with the role but have real experience that can benefit Updraft.
✨Show Off Your Tech Savvy
Since Updraft is all about automation and AI, be prepared to talk about any tech tools or systems you've used in underwriting. Share examples of how you've leveraged technology to enhance efficiency or decision-making. This will demonstrate that you can thrive in a fast-paced, tech-driven environment.
✨Emphasise Team Leadership
Highlight your leadership experience, especially in managing cross-functional teams. Discuss how you've motivated your team to meet targets and how you handle feedback. Updraft values collaboration, so showing that you can lead while working well with others is key.
✨Prepare for Real-World Scenarios
Think about potential fraud cases or underwriting challenges you might face at Updraft. Prepare to discuss how you'd approach these situations, focusing on both customer outcomes and regulatory standards. This will show that you're ready to tackle the real issues that come with the role.