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- Tasks: Lead the Underwriting team, optimising processes and driving improvements through AI and automation.
- Company: Join Updraft, a fast-growing fintech revolutionising financial management in London.
- Benefits: Enjoy flexible hybrid working, a pension plan, and career growth opportunities.
- Why this job: Make a real impact on financial health while leading innovative projects in a dynamic environment.
- Qualifications: Experience in Underwriting within consumer lending and strong leadership skills required.
- Other info: Be part of a purpose-driven team with a focus on improving customer outcomes.
The predicted salary is between 48000 - 72000 £ per year.
Updraft is an award-winning, FCA-authorised, high-growth fintech based in London. Our vision is to revolutionise the way people spend and think about money, by automating the day-to-day decisions involved in managing money and mainstream borrowings like credit cards, overdrafts, and other loans.
We have built scale and are getting well recognised in the UK fintech ecosystem with over 800k users of our mobile app. The product is highly rated by our customers, with ratings of 4.8 on Trustpilot, 4.8 on the Play Store, and 4.4 on the iOS Store.
We are looking for exceptional talent to join us on our next stage of growth. Expect a hybrid, London-hub culture where cross-functional squads tackle real-world problems with cutting-edge tech; generous learning budgets and wellness benefits; and the freedom to experiment, ship, and see your work reflected in customers' financial freedom.
The role will lead Updraft’s Underwriting team and be responsible for all procedures within Underwriting, constantly improving them to optimise speed of decision with business outcomes. Responsibilities include:
- Own the Underwriting policy and procedures, making continual improvements to ensure they align with new business campaigns and application types.
- Review cases where a customer has been a victim of fraud to determine the appropriate outcome.
- Provide regular feedback to the Credit Risk team on quality of referrals and opportunities for improvement.
- Deliver fast-paced change through automation and AI to improve process efficiency and effectiveness.
- Lead a team of human and AI agents to deliver against Underwriting targets.
- Personally review referrals, when necessary, to ensure the team remains within SLA.
- Present key MI to the leadership team on a regular basis, alongside plans for continual performance improvement.
- Work closely with Data Science, Engineering, Compliance, and other customer-facing teams to ensure decisions support both customer outcomes and regulatory standards.
Requirements:
- Strong background in Underwriting within Consumer Lending.
- Familiarity with start-up culture and comfort with fast-paced, evolving environments.
- Proven track record of improving efficiency through the use of AI and automation.
- Proven experience in leading teams and managing cross-functional initiatives.
- Strong interpersonal skills to collaborate with stakeholders and provide updates to the leadership team effectively.
- Previous experience with consumer finance, particularly in credit cards, personal loans, or buy-now-pay-later products.
Benefits:
- Flexible hybrid working.
- Pension and Medical plan.
- Opportunities for career growth within a high-growth fintech.
Underwriting Manager in London employer: Updraft
Contact Detail:
Updraft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Underwriting Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in the fintech space, especially those at Updraft. A friendly chat can open doors that applications alone can't.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in underwriting and automation. Bring these along to interviews to impress the hiring team.
✨Tip Number 3
Be ready to discuss your ideas! Updraft loves innovation, so think about how you can improve their underwriting processes with AI and automation. Share your thoughts during interviews!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Updraft team.
We think you need these skills to ace Underwriting Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Underwriting Manager role. Highlight your experience in consumer lending and any relevant achievements that showcase your ability to improve processes through automation and AI.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're passionate about revolutionising financial services. Share specific examples of how you've led teams or improved underwriting processes in the past, and don’t forget to mention your familiarity with start-up culture!
Showcase Your Leadership Skills: We want to see your leadership style! Include examples of how you've successfully managed cross-functional teams and driven significant process improvements. This will help us understand how you can lead our Underwriting team effectively.
Apply Through Our Website: For the best chance of success, make sure to apply through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for this exciting opportunity at Updraft!
How to prepare for a job interview at Updraft
✨Know Your Underwriting Inside Out
Make sure you brush up on your underwriting knowledge, especially in consumer lending. Be ready to discuss specific cases you've handled and how you've improved processes in the past. This will show that you not only understand the role but can also bring valuable insights to Updraft.
✨Showcase Your Tech Savvy
Since Updraft is all about automation and AI, be prepared to talk about your experience with these technologies. Share examples of how you've used AI to enhance efficiency in underwriting or any relevant projects where tech played a key role. This will demonstrate your fit for their innovative culture.
✨Emphasise Team Leadership Skills
As a potential leader in the underwriting team, highlight your leadership experience. Discuss how you've managed teams, driven cross-functional initiatives, and fostered collaboration. Updraft values ownership and teamwork, so showing your ability to lead effectively will set you apart.
✨Prepare Questions That Matter
Think of insightful questions to ask during the interview. Inquire about Updraft's approach to fraud management or how they envision the future of underwriting with AI. This shows your genuine interest in the company and helps you assess if it's the right fit for you.
