At a Glance
- Tasks: Deliver exceptional guest experiences and manage food and beverage orders.
- Company: Updown - a magical farmstead restaurant with a friendly team.
- Benefits: Career development, generous discounts, staff meals, and tips.
- Other info: Flexible hours with full-time and part-time options available.
- Why this job: Join a passionate team and create memorable dining experiences.
- Qualifications: 2 years of hospitality experience and a positive attitude.
Overview
Job information: Front of House Waiting Staff from the company Updown - Restaurant & Rooms. Location: Deal, United Kingdom. Education requirement: GCSE. This vacancy is in the Restaurant field and is open to job seekers who have the latest education/graduate level.
Responsibilities
- Playing a key role in delivering exceptional and authentic guest experience
- Taking food and beverage orders
- Tending to needs of service
- Answering customer queries and requests
- Clearing and cleaning tables
- Setting up and closing down before and after service
- Have a base knowledge of Food and Beverages
- Understanding and being mindful of food safety and hygiene
About the employer
Updown is a magical farmstead with acres of beautiful garden and woodland situated just outside Deal, Kent. We are looking for an experienced front of house team-member to join us in delivering a friendly, intimate service with a keen attention to quality and detail at this exciting juncture. The right candidate will be experienced in working to a very high standard, have a strong appreciation for F&B, be reliable and have a positive mindset. Personality and professionalism are welcomed and encouraged in a small, friendly team that champions the produce we serve and the atmosphere we create.
Benefits
- Career development opportunities
- Tastings & training
- Generous discounts on food and drink for yourself, friends & family
- Discount available on rooms subject to availability
- Staff meal
- Share of Tronc for service charge (12.5% on all F&B)
- Internal referral scheme bonus of £250 after probation
Requirements & Qualifications
- Experience is essential. Menu and wine menu training will be provided.
- Weekend working required.
- Hourly rate subject to experience: up to £15.00 per hour
- Job Types: Full-time, Part-time (Part-time hours: 16-25 per week)
- Pay: £12.00-£14.00 per hour
- Additional pay: Tips
Eligibility & Location
- Experience: Hospitality 2 years (preferred); waiter/waitress 2 years (required)
- Licence/Certification: Valid driver’s licence (required)
- Work authorisation: United Kingdom (required)
- Work Location: In person
- Location: Deal, United Kingdom
Hours and schedule include weekend availability with shifts up to 10, 12, or 8 hours as listed.
Front of House Waiting Staff in Deal employer: Updown - Restaurant & Rooms
Updown - Restaurant & Rooms is an exceptional employer located in the picturesque Deal, Kent, offering a unique opportunity to be part of a small, friendly team dedicated to delivering an intimate and high-quality guest experience. With a strong focus on employee growth, we provide career development opportunities, tastings and training, as well as generous discounts on food and drink for staff and their families. Join us in a magical setting where your professionalism and positive mindset will be valued and rewarded.
Contact Details:
Updown - Restaurant & Rooms Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Waiting Staff in Deal
✨Tip Number 1
Get to know the restaurant vibe! Before you apply, pop in for a coffee or a meal. This way, you can get a feel for the atmosphere and even chat with current staff. It shows you're genuinely interested and helps you tailor your approach.
✨Tip Number 2
When you’re ready to apply, do it through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can highlight your experience in hospitality and how it aligns with our values.
✨Tip Number 3
Prepare for the interview by brushing up on your food and beverage knowledge. Be ready to discuss your previous experiences and how you’ve handled customer queries. We love candidates who can demonstrate their passion for service!
✨Tip Number 4
Don’t forget to showcase your personality! At Updown, we value a positive mindset and professionalism. Be yourself during the interview – it’s all about finding the right fit for our friendly team.
We think you need these skills to ace Front of House Waiting Staff in Deal
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your experience. A friendly tone and a bit of enthusiasm can go a long way in making your application stand out.
Tailor Your Experience:Make sure to highlight your relevant experience in hospitality. We’re looking for someone with a solid background in waiting staff roles, so be specific about your previous jobs and what you learned from them that will help you at Updown.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great fit for our team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Updown!
How to prepare for a job interview at Updown - Restaurant & Rooms
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with Updown's menu and wine list. This shows that you're genuinely interested in the role and can engage with customers knowledgeably about what’s on offer.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you delivered exceptional customer service. Highlight how you handled difficult situations or went above and beyond to ensure a great guest experience.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A neat appearance reflects your professionalism and respect for the establishment's standards.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the team culture or training opportunities. This not only shows your enthusiasm but also helps you gauge if Updown is the right fit for you.
