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- Tasks: Lead operations, improve processes, and drive strategic execution as COO.
- Company: Shufti delivers innovative identity verification solutions for global businesses.
- Benefits: Enjoy a flexible remote-working environment with competitive pay and commission potential.
- Why this job: Join a dynamic team focused on innovation and operational excellence in a high-growth startup.
- Qualifications: 8+ years in operations leadership, preferably in tech or startups; B2B SaaS experience required.
- Other info: This is a permanent role starting in March, reporting directly to the CEO.
The predicted salary is between 72000 - 108000 £ per year.
Express your interest for our new opening in March!
Title: Chief Operating Officer
Department: C-Suite
Permanent/Contract/Temporary: Permanent
Location: UK
Reports to: CEO
Direct reports: TBC
We have an exciting role coming up in March and we would love to hear from you!
At Shufti, we deliver innovative identity verification solutions to help global businesses comply with regulations, prevent fraud, and enhance customer trust. We value bold, pragmatic thinking and foster a dynamic, entrepreneurial environment. Open communication, mutual support, and collaboration are key within our global team.
The Chief Operating Officer (COO) will play a critical role in scaling our operations and driving strategic execution. As a key member of the leadership team, the COO will oversee daily operations, improve processes, and work closely with the CEO to translate vision into action. You will focus on operational efficiency, team development, and creating a structure for sustainable growth.
Key Responsibilities
Operational Leadership
- Design and implement business operations that support the company’s goals and vision.
- Establish scalable systems, processes, and best practices for operational excellence.
- Monitor company performance and initiate corrective actions when necessary.
Strategic Execution
- Collaborate with the CEO and leadership team on setting and executing short- and long-term goals.
- Lead operational strategy and align it with the company’s overall mission.
- Analyze data to identify operational risks and opportunities for improvement.
Team Management
- Oversee day-to-day operations, including engineering, product development, customer success, and HR functions.
- Foster a culture of accountability, continuous improvement, and high performance.
- Attract, develop, and retain top talent.
Financial Oversight
- Partner with the CFO or manage financial planning (if applicable) to maintain profitability and manage expenses.
- Contribute to budget planning and resource allocation.
Technology Enablement
- Ensure that technology infrastructure supports the growth goals of the business.
- Collaborate with the CTO to optimize tech implementation in operations and products.
Stakeholder Collaboration
- Represent the company to key stakeholders, investors, and partners.
- Work with the CEO to prepare reports, presentations, and updates for board meetings.
Qualifications
Experience
- 8+ years of experience in operations leadership, preferably within the tech or start-up industry.
- Proven track record in scaling operations, leading teams, and driving organizational growth.
- Experience working in a dynamic, high-growth start-up environment is a plus.
- Experience with regulatory compliance, particularly in industries such as fintech, SaaS, Identity Verification, Digital Identity, or other technology sectors.
- B2B SaaS experience is a must .
- Previous experience working with C-level executives and reporting to a board of directors.
- Proven ability to manage diverse teams across multiple regions or time zones.
Skills & Competencies
- Strong problem-solving and strategic thinking capabilities.
- Exceptional leadership and interpersonal communication skills.
- Highly analytical with a metrics-driven mindset.
- Understanding of financial management and business principles.
- Familiarity with operational tech tools, CRM software, and data visualization platforms.
In return for your hard work, we offer a flexible, remote-working environment within a supportive team, alongside competitive pay and target-driven commission potential.
Our Values:
Our people make it happen: We challenge ideas and support each other to achieve our goals, embodying courage and respect in every interaction.
Customers define our success: We prioritize understanding customer needs and delivering high-value solutions, anticipating future challenges to protect and empower our clients.
We value our commitments: We deliver on our promises and protect entrusted assets, always choosing the right path, even when difficult.
Innovation enables our longevity: We embrace experimentation and welcome new ideas, constantly seeking solutions to tomorrow’s challenges.
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COO - Upcoming role in March employer: Updata Partners
Contact Detail:
Updata Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land COO - Upcoming role in March
✨Tip Number 1
Make sure to familiarize yourself with the latest trends in identity verification and operational excellence. Understanding the specific challenges and innovations in this field will help you stand out as a candidate who is not only experienced but also forward-thinking.
✨Tip Number 2
Network with professionals in the tech and startup industry, especially those who have experience in B2B SaaS. Engaging in conversations with current or former employees of Shufti can provide valuable insights into the company culture and expectations for the COO role.
✨Tip Number 3
Prepare to discuss your previous experiences in scaling operations and leading diverse teams. Be ready to share specific examples that demonstrate your strategic thinking and problem-solving skills, as these are crucial for the COO position.
✨Tip Number 4
Stay updated on regulatory compliance issues relevant to fintech and identity verification. Showing your knowledge in this area will highlight your readiness to tackle the challenges that come with the COO role at Shufti.
We think you need these skills to ace COO - Upcoming role in March
Some tips for your application 🫡
Express Your Interest: Clearly express your interest in the COO position in your cover letter. Highlight why you are excited about this role and how your experience aligns with Shufti's mission and values.
Highlight Relevant Experience: Emphasize your 8+ years of operations leadership experience, particularly in tech or start-up environments. Provide specific examples of how you've scaled operations and led teams to drive growth.
Showcase Strategic Thinking: Demonstrate your strategic thinking capabilities by discussing past experiences where you collaborated with C-level executives to set and execute operational strategies. Use metrics to illustrate your impact.
Tailor Your Application: Customize your CV and cover letter to reflect the key responsibilities and qualifications outlined in the job description. Make sure to address your familiarity with regulatory compliance and B2B SaaS experience.
How to prepare for a job interview at Updata Partners
✨Showcase Your Leadership Experience
As a COO, your leadership skills are crucial. Be prepared to discuss specific examples of how you've successfully led teams and scaled operations in previous roles, especially in tech or start-up environments.
✨Align with Company Values
Familiarize yourself with Shufti's values and be ready to explain how your personal values align with theirs. Highlight instances where you've demonstrated courage, respect, and commitment in your professional journey.
✨Demonstrate Strategic Thinking
Prepare to discuss your approach to strategic execution. Share examples of how you've set and achieved long-term goals, and how you analyze data to identify operational risks and opportunities for improvement.
✨Understand the Tech Landscape
Given the focus on technology in this role, ensure you can speak knowledgeably about operational tech tools, CRM software, and data visualization platforms. Discuss how you've leveraged technology to enhance operational efficiency in past positions.
