BMC Server Automation Operations Technologist

1. Provide Tier 3 operational support for BMC TrueSight / BladeLogic Server Automation and related configuration and management tooling, with a particular focus on supporting Windows and Unix patching activities. 2. Support Windows and Unix patch catalogue creation, patch analysis and patch deployment activities through BladeLogic tooling. 3. Monitor and manage the day-to-day health, integrity, scalability and availability of the server automation environment. 4. Create and maintain automation content for Windows, UNIX and database server platforms, including tool installation and configuration processes. 5. Build and support BladeLogic packages, component templates, snapshot jobs, discovery jobs and compliance jobs. 6. Create and manage extended objects, extended properties, smart groups and role-based access controls. 7. Create and maintain file deploy jobs, NSH scripts, PowerShell scripts and related operational automation. 8. Support BladeLogic infrastructure administration, including blasadmin kernel navigation and configuration. 9. Create and maintain Smart Reporting content, operational reports and supporting documentation. 10. Partner with Engineering teams and vendors to resolve tooling issues, implement improvements and support production stability. 11. Participate in data centre, disaster recovery and out-of-hours events as required, with remote access used where appropriate. 12. Maintain clear operational documentation and contribute to continuous improvement of the BladeLogic support model. 13. Knowledge of RBAC (Roles based Access Controls) in the creation of TSSA ACL polices, permissions and profiles. 14. Knowledge of TSSA reporting, TSSW_DW, TSSR, Live Reporting for the creation of Infrastructure health, patching, Job run and agent status dashboards. TPBN1_UKTJ