At a Glance
- Tasks: Design and implement Configuration Management processes while engaging with global stakeholders.
- Company: Join a dynamic team in a leading IT organisation focused on innovation.
- Benefits: Attractive salary, flexible working options, and opportunities for professional growth.
- Other info: Fast-paced environment with opportunities to manage projects and develop your career.
- Why this job: Make a global impact by improving data quality and driving best practices.
- Qualifications: 5+ years in IT, 2+ years with ServiceNow, strong communication skills.
The predicted salary is between 50000 - 65000 £ per year.
This position is part of a Global Configuration Management project team. The Configuration Management Business Analysts will be responsible for designing and implementing deliverables, as well as engaging with stakeholders across the globe within key tracks of work. The analysts will be required to ensure pragmatic and best practice solutions are embedded into the team’s delivery.
Responsibilities:
- Design and implementation of Configuration Management processes with integrations through working sessions and stakeholder engagements.
- Use data insights to identify opportunities and deliver the tasks to improve data quality through process, policy, training or technical changes to systems.
Qualifications:
- Minimum of 5 years IT industry experience.
- Minimum of 2 years’ experience of implementing Configuration Management processes within the ServiceNow platform.
- Strong written and verbal communication skills and experience interacting with multiple stakeholders across the globe and throughout the company at all levels including senior management.
- Minimum of 2 years .net experience.
- Knowledge of ServiceNow table structures.
- Designing and rolling out training.
- 3-5 years of business experience related to ITSM processes.
- Minimum of 3 years project management experience.
- Analytical mindset and strong excel skills.
- Able to demonstrate experience of successfully delivering against multiple demands and shifting priorities.
Configuration Management Analyst in Belfast employer: Upbeat Ideas UK Ltd
At our Gaydon location, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture. Employees benefit from comprehensive professional development opportunities, competitive compensation packages, and a commitment to work-life balance, making it an ideal environment for those passionate about advancing their careers in automotive engineering.
