At a Glance
- Tasks: Lead the launch of new pubs and bars, ensuring exceptional service and team collaboration.
- Company: Join London's biggest independent pub company with a vibrant culture.
- Benefits: Competitive salary, bonuses, discounts, free meals, and 28 days holiday.
- Other info: Enjoy career progression, training opportunities, and annual team trips abroad.
- Why this job: Be part of an ambitious growth journey in a dynamic hospitality environment.
- Qualifications: Experience in hospitality operations and a passion for delivering quality service.
The predicted salary is between 40000 - 50000 £ per year.
Welcome to London's biggest independent pub company. Urban Pubs & Bars was founded in 2014 and has since expanded to an estate of over 67 pubs, bars and restaurants across London. Our ethos focuses on acquiring the best sites in the right locations and recruiting exceptional talent who are as passionate about food and drink as we are.
In 2018, Urban Pubs & Bars was ranked number 28 in the Sunday Times Virgin Atlantic Fast Track 100 list, recognising Britain's private companies with the fastest-growing sales. We were then nominated for 2 Publican Awards in 2020, winning the award for 'Best Managed Pub Company - 2-50 sites' on the night. In 2021, Urban was awarded 'Best Food-led Pub Company 2021' at the R200 awards, and once again won ‘Best Managed Pub Company - 2-50 sites’ in 2023.
Our teams play a pivotal role in creating an eclectic mix of unique establishments all with a friendly atmosphere, delicious food and great service at the heart of what we value.
Role Overview
As part of the New Openings General Manager Team, you will play a crucial role in the successful setup and launch of our new establishments across London. Collaborating closely with the Operations Team, you will manage, oversee, and support the training and operations set up for each opening, ensuring they deliver exceptional service and embody our brand values.
Key Responsibilities
- Lead the launch of new sites, coordinating efforts across key departments including Recruitment, Learning & Development, and Operations.
- Ensure a strong focus on people and culture, fostering collaboration and teamwork among departments.
- Develop and implement training programs to prepare staff for successful openings.
- Maintain a high-quality hospitality standard throughout the setup process.
- Travel weekly to various locations to oversee and support new openings.
Requirements
- A genuine passion for hospitality and a strong understanding of the guest journey.
- Proven experience in a similar role, with a background in operations and new openings across the pub sector.
- Excellent leadership skills with the ability to inspire and motivate teams across departments.
- Strong experience in the pub sector and a commitment to delivering quality service.
Why Join Us
- Be part of a well-established and successful group with ambitious growth plans.
- Work in great locations within affluent areas, enhancing your career in a high-profile company.
- Enjoy a vibrant people culture with ample development opportunities.
- A competitive salary plus an attractive bonus scheme that you can influence.
- Continuous training and development, from personal mentoring to interactive workshops.
- Career progression to that next level.
- Discounts across all our pubs, bars and restaurants.
- Annual team trips abroad and regular management incentives.
- 28 days of holiday to recharge your batteries.
- Free meals during your shift.
- An awesome referral scheme where you can earn up to £1000 for bringing great people on board.
- Birthday off—celebrate YOU.
- Plus, we offer a cycle to work scheme, enhanced maternity/paternity pay, and a Nest Pension Scheme.
If you are an enthusiastic and experienced hospitality professional ready to take on a pivotal role in our expansion, we want to hear from you.
New Openings General Manager employer: UPB Head Office
Urban Pubs & Bars is an exceptional employer, renowned for its vibrant culture and commitment to employee development. With a focus on fostering collaboration and teamwork, the company offers competitive salaries, generous bonuses, and extensive training opportunities, all while working in some of London's most affluent areas. Join a dynamic team that values your contributions and rewards hard work with exciting incentives, including annual trips abroad and a strong emphasis on work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land New Openings General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join hospitality groups on social media, and don’t be shy to reach out to current employees at Urban Pubs & Bars. You never know who might help you land that interview!
✨Tip Number 2
Show your passion for hospitality! When you get the chance to chat with someone from the company, share your love for food and drink. Talk about your experiences and how they align with Urban's values. Authenticity goes a long way!
✨Tip Number 3
Prepare for those interviews! Research the company’s recent openings and awards. Be ready to discuss how you can contribute to their success. Tailor your answers to reflect their ethos and culture—show them you’re the perfect fit!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining the team. Don’t forget to follow up after applying; a little persistence can make a big difference!
We think you need these skills to ace New Openings General Manager
Some tips for your application 🫡
Show Your Passion:When writing your application, let your love for hospitality shine through! We want to see that you’re genuinely excited about the role and the chance to be part of our vibrant team.
Tailor Your CV:Make sure your CV is tailored to the New Openings General Manager role. Highlight your relevant experience in operations and new openings, and don’t forget to mention any leadership roles you've had!
Craft a Compelling Cover Letter:Your cover letter is your chance to tell us why you’re the perfect fit for this position. Share specific examples of your past successes in the pub sector and how they align with our values and goals.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at UPB Head Office
✨Know Your Stuff
Before the interview, dive deep into Urban Pubs & Bars' history, values, and recent achievements. Familiarise yourself with their ethos and how they operate. This will not only show your genuine interest but also help you align your answers with their culture.
✨Showcase Your Leadership Skills
As a New Openings General Manager, you'll need to inspire and motivate teams. Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight your ability to foster collaboration and maintain high hospitality standards.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about challenges you might face during a new opening and how you'd tackle them. This could include staff training, maintaining service quality, or managing logistics.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about their future expansion plans, team culture, or how they measure success in new openings. This shows you're not just interested in the role, but also in the company's vision.
