At a Glance
- Tasks: Lead a team to provide exceptional care for older Australians in their homes.
- Company: UPA Aged Care Solutions, a respected not-for-profit organisation.
- Benefits: Above award pay, generous salary packaging, flexible work arrangements, and wellness programs.
- Other info: Join a supportive team culture with opportunities for ongoing training and career development.
- Why this job: Make a meaningful difference in people's lives while developing your leadership skills.
- Qualifications: Certificate III in relevant fields and experience in leading teams.
The predicted salary is between 40 - 40 £ per hour.
At UPA Aged Care Solutions, we do more than provide care, we help people live with dignity, independence, and confidence in their own homes and communities. As a respected not-for-profit organisation, we are driven by strong values and a genuine commitment to improving the lives of older Australians through Residential Aged Care, Home Care, and Retirement Living services. We're looking for an enthusiastic and people-focused Home Care Team Leader to join our growing Hunter team based in Wallsend. If you're passionate about leadership, thrive in a supportive environment, and want a role where your work truly matters, we'd love to hear from you.
Why You'll Love Working With UPA
- Above Award Pay- $39.80–$40.00 per hour
- Generous Salary Packaging: Up to $15,900 for living expenses
- Up to $2,650 for entertainment benefits
- Retention Bonus for permanent employees
- Flexible Work Arrangements supporting work-life balance
- Wellness Program and Employee Assistance Program
- Ongoing Training and Career Development
- Supportive and Collaborative Team Culture
- Make a Positive Impact in Your Local Community
About the Role
As our Home Care Team Leader, you'll be at the heart of service delivery, leading a dedicated team of Care Workers who provide exceptional, person-centred care to older Australians. You'll inspire and support your team to help clients remain safe, connected, independent, and living well at home. Working closely with the Home Care Service Manager, you'll play a key role in workforce planning, mentoring, service coordination, compliance, and team development.
Key Responsibilities
- Lead, coach and support Care Workers to deliver outstanding care
- Foster a positive, engaged and high-performing team culture
- Coordinate rosters and manage workforce requirements
- Assist with recruitment, onboarding and staff retention
- Facilitate team meetings and professional development activities
- Mentor new employees and support ongoing learning
- Ensure compliance with Aged Care standards, policies and procedures
- Conduct safety audits, risk assessments and promote safe work practices
- Act as a trusted leader and role model across the service
About You
You're a compassionate leader who enjoys bringing out the best in people and making a meaningful difference in the lives of others. To Be Successful, You'll Bring:
- Certificate III in Individual Support, Community Services, Aged Care, or equivalent
- Current First Aid Certificate (or willingness to obtain)
- Experience leading, supervising or mentoring teams
- Strong communication and relationship-building skills
- Knowledge of Aged Care legislation and Quality Standards
- Excellent organisational and problem-solving abilities
- Current unrestricted Driver Licence
- A commitment to person-centred care and continuous improvement
Pre-Employment Requirements
Successful applicants must hold the right to work in Australia and be willing to undergo:
- National Criminal History Check
- Relevant pre-employment checks
- Vaccination requirements in line with UPA's Immunisation and Vaccination Policy
Employment is subject to satisfactory screening outcomes and verification of work rights.
Join a Team That Cares
At UPA, every day is an opportunity to make someone's life better. Whether you're supporting clients, mentoring staff, or driving service excellence, your contribution will have a lasting impact. Ready to lead with purpose? Apply now by submitting your resume and cover letter.
Diversity & Inclusion
UPA proudly celebrates diversity and welcomes applications from Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse communities, LGBTQIA+ individuals, veterans, refugees, people with disability, and people of all ages and backgrounds. We are committed to creating an inclusive workplace where everyone belongs. If you require adjustments during the recruitment process, we're here to support you.
Team Leader - Hunter Home Care in Wallsend employer: UPA External
At UPA Aged Care Solutions, we pride ourselves on being a compassionate employer that values the well-being of both our clients and staff. Located in Wallsend, our supportive team culture fosters professional growth through ongoing training and flexible work arrangements, ensuring you can balance your career with personal life while making a meaningful impact in the community. With above award pay, generous salary packaging, and a commitment to diversity and inclusion, UPA is an excellent place for passionate leaders to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Hunter Home Care in Wallsend
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at UPA External.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from UPA External!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like UPA External, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at UPA External or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Team Leader - Hunter Home Care in Wallsend
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to UPA External:Before hitting send, make sure to tailor your application specifically to UPA External! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at UPA External
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
