At a Glance
- Tasks: Support a vibrant retirement community with administrative tasks and customer service.
- Company: Join UPA Hunter Region, a values-driven organisation focused on compassion and inclusiveness.
- Benefits: Enjoy flexible hours, work-life balance, and a supportive team environment.
- Other info: Ideal for students or parents seeking part-time work that fits around family commitments.
- Why this job: Make a real difference in the lives of older Australians every day.
- Qualifications: Organised, compassionate, and proficient in Microsoft Office; customer service experience preferred.
The predicted salary is between 30000 - 40000 £ per year.
Are you an organised, compassionate, and people-focused administrator looking for a meaningful part-time role that offers flexibility, stability, and genuine work-life balance? UPA Hunter Region is seeking a warm, professional, and community-minded Part-Time Retirement Village Administration Assistant to support our Retirement Living community at Woodland Village Lodge. This is a wonderful opportunity to join a values-driven organisation where your work truly makes a difference every day.
This part-time salaried position offers flexible working arrangements, making it ideal for parents, particularly mums returning to the workforce, or anyone seeking school-hour-friendly, family-supportive employment in a welcoming environment.
About the Role
Reporting to the Village Manager at Woodland Village, Wallsend NSW, you will play a key role in the smooth day-to-day running of the village by providing high-quality administrative and customer service support on a part-time basis. You will often be the first point of contact for residents, families, visitors, and contractors, helping to create a warm, respectful, and supportive community environment where residents feel valued and cared for. A current driver's licence is essential, as travel between villages may be required from time to time.
What You'll Be Doing
- Providing professional administrative support to the Retirement Village Manager
- Welcoming residents, families, visitors, and contractors with warmth and professionalism
- Managing resident records, admissions, and documentation
- Preparing correspondence, reports, newsletters, and meeting minutes
- Coordinating maintenance requests and general administration tasks
- Assisting with resident activities, outings, and community communications
- Maintaining accurate records and ensuring confidentiality at all times
- Supporting a positive, caring, and team-focused village environment
What We're Looking For
We'd love to hear from you if you are:
- Friendly, approachable, and genuinely compassionate
- Highly organised with strong attention to detail
- Confident using computers and Microsoft Office programs
- Able to manage multiple priorities in a calm and efficient way
- Professional with excellent communication and customer service skills
- A supportive team player who enjoys working with people
- Hold a current driver's licence and are willing to travel between villages when required
Desired Experience (Highly Regarded)
- Previous customer service experience
- Administration experience
- Experience in aged care, retirement living, or community services (desirable but not essential)
Why Join UPA?
At UPA, we are proud of our values-driven culture built on: Compassion | Respect | Integrity | Kindness | Inclusiveness. We truly value our people and understand the importance of flexibility, wellbeing, and family balance. This part-time role offers a supportive team environment and flexible working arrangements that may suit school hours or family commitments, helping you build a rewarding career while maintaining balance at home.
Why This Role Matters
This is more than an administration role—it is an opportunity to contribute to a caring community and make a real difference in the daily lives of older Australians.
Apply Now
We encourage early applications, as the successful candidate may need to provide up to 4–6 weeks' notice to their current employer.
Retirement Living Coordinator in Wallsend employer: UPA External
UPA Aged Care Solutions is an exceptional employer that prioritises the well-being of both its clients and employees. With a strong commitment to providing high-quality, person-centred care, UPA offers competitive pay, salary packaging options, and a supportive work environment in Wallsend. Employees benefit from flexible working arrangements, ongoing education, and the opportunity to make a meaningful impact in their community, all while being part of a values-driven organisation dedicated to dignity and respect for all.
StudySmarter Expert Advice🤫
We think this is how you could land Retirement Living Coordinator in Wallsend
✨Get Involved in Local Initiatives
Dive headfirst into local community projects and social enterprises! This not only builds your experience but also connects you with like-minded folks who may know about part-time opportunities. Plus, many nonprofits announce openings through their events and volunteer activities, so keep your ears to the ground!
✨Join Social Impact Networks
Look for networks and forums centred around social impact – think local charity groups or online platforms where changemakers hang out. These places are goldmines for job leads, especially for part-time roles like the ones at UPA External. Engaging in discussions can also help you make meaningful connections with potential employers!
✨Utilise Your University’s Resources
If you’re still in uni, tap into career services that may have exclusive listings for part-time roles in nonprofits. They often host job fairs or info sessions where you can meet representatives from organisations like UPA External directly. It’s a great way to make an impression beyond your CV!
✨Check Out Online Opportunities
Websites like Idealist or CharityJob specifically showcase part-time positions in the nonprofit sector. Make sure to check these regularly while keeping an eye on UPA External’s own job listings on our website. Being proactive here can put you ahead of the curve!
We think you need these skills to ace Retirement Living Coordinator in Wallsend
Some tips for your application 🫡
Show Your Passion for Social Impact:For a role like Retirement Living Coordinator at UPA External, your cover letter is your chance to shine a light on why social impact matters to you. Share any personal experiences or volunteer work that highlight your commitment to the cause. We want to see your genuine enthusiasm!
Highlight Relevant Experience:Make sure your CV showcases any nonprofit work or projects you've been involved in, even if they were part-time or volunteer roles. Emphasize skills like project management, fundraising, or community engagement. These are key in the nonprofit sector, and we want to see how you can contribute to our mission!
Tailor Your Application:When applying for the Retirement Living Coordinator, customise your documents to fit the vibe of UPA External. Use our language, reflect our values, and connect your personal goals with our mission. This shows us you’ve done your homework and you're excited to join the team in this part-time capacity.
Don’t Forget Your Availability:As this is a part-time position, clearly outline your availability in your application. Whether you're a student balancing studies or have other commitments, we appreciate transparency. Just pop your available hours in your cover letter or CV so we can see how you fit into our schedule.
How to prepare for a job interview at UPA External
✨Show Your Passion for the Cause
When applying for a part-time role in the nonprofit sector, it's essential to convey your genuine enthusiasm for the mission of UPA External. Be ready to share personal stories or experiences that highlight why social impact matters to you and how you align with their goals.
✨Bring Tangible Examples of Impact
Nonprofits often look for candidates who can demonstrate their ability to create meaningful change. Prepare examples from your past experiences—whether in volunteering, projects, or academic work—that showcase your skills in making a positive impact. Use metrics if possible; it's all about showing how you’ve really contributed.
✨Be Ready for Scenario Questions
Expect to encounter scenario-based questions during your interview. These will assess how you handle real-world challenges in the nonprofit space. For example, how would you deal with limited resources or navigate a conflict with team members? Think through your past experiences to give thoughtful responses.
✨Flexibility and Availability are Key
Since it's a part-time role, they might dig into your availability during the interview. Be open and clear about your schedule and how it can align with UPA External's needs. They’ll want to know that you can commit without compromising your passion for the work!
