Retirement Village Administration Assistant (Part-Time)
UPA Hunter Region
Are you an organised, compassionate, and people-focused administrator looking for a meaningful part-time role that offers flexibility, stability, and genuine work-life balance?
UPA Hunter Region is seeking a warm, professional, and community-minded Part-Time Retirement Village Administration Assistant to support our Retirement Living community at Woodland Village Lodge.
This is a wonderful opportunity to join a values-driven organisation where your work truly makes a difference every day.
This part-time salaried position offers flexible working arrangements, making it ideal for parents, particularly mums returning to the workforce, or anyone seeking school-hour-friendly, family-supportive employment in a welcoming environment.
About the Role
Reporting to the Village Manager at Woodland Village, Wallsend NSW, you will play a key role in the smooth day-to-day running of the village by providing high-quality administrative and customer service support on a part-time basis. You will often be the first point of contact for residents, families, visitors, and contractors, helping to create a warm, respectful, and supportive community environment where residents feel valued and cared for.
A current driver's licence is essential, as travel between villages may be required from time to time.
What You'll Be Doing
- Providing professional administrative support to the Retirement Village Manager
- Welcoming residents, families, visitors, and contractors with warmth and professionalism
- Managing resident records, admissions, and documentation
- Preparing correspondence, reports, newsletters, and meeting minutes
- Coordinating maintenance requests and general administration tasks
- Assisting with resident activities, outings, and community communications
- Maintaining accurate records and ensuring confidentiality at all times
- Supporting a positive, caring, and team-focused village environment
What We're Looking For
We'd love to hear from you if you are:
- Friendly, approachable, and genuinely compassionate
- Highly organised with strong attention to detail
- Confident using computers and Microsoft Office programs
- Able to manage multiple priorities in a calm and efficient way
- Professional with excellent communication and customer service skills
- A supportive team player who enjoys working with people
- Hold a current driver's licence and are willing to travel between villages when required
Desired Experience (Highly Regarded)
- Previous customer service experience
- Administration experience
- Experience in aged care, retirement living, or community services (desirable but not essential)
Why Join UPA?
At UPA, we are proud of our values-driven culture built on:
Compassion | Respect | Integrity | Kindness | Inclusiveness
We truly value our people and understand the importance of flexibility, wellbeing, and family balance. This part-time role offers a supportive team environment and flexible working arrangements that may suit school hours or family commitments, helping you build a rewarding career while maintaining balance at home.
Why This Role Matters
This is more than an administration role—it is an opportunity to contribute to a caring community and make a real difference in the daily lives of older Australians.
Apply Now
We encourage early applications, as the successful candidate may need to provide up to 4–6 weeks' notice to their current employer.
