At a Glance
- Tasks: Develop innovative ServiceNow solutions and collaborate with clients to solve business challenges.
- Company: UP3, a leading ServiceNow Managed Service provider with a dynamic culture.
- Benefits: Flexible working, competitive salary, health insurance, and career development opportunities.
- Other info: Enjoy a vibrant office environment in Central London with hybrid working options.
- Why this job: Join a passionate team and make a real impact in the tech world.
- Qualifications: Experience with ServiceNow and strong communication skills are essential.
The predicted salary is between 50000 - 65000 € per year.
UP3 is a dedicated ServiceNow Managed Service provider, founded in 2016 by highly experienced Service Management and ServiceNow sales and delivery professionals. We have a wealth of experience working both as customers of ServiceNow and as specialist Consultants and have delivered solutions spanning nearly every aspect of the platform. We are looking for great technically minded professionals with a passion for ServiceNow, who can thrive in a rapidly growing, dynamic business with a huge emphasis on collaborating with our clients to help them deliver exceptional service.
This role would suit someone who has a passion for technology and enjoys working with our internal team and our customers to develop solutions to a wide variety of business problems. You are a real ServiceNow enthusiast and advocate, and want to continue to develop your skills and certifications as you build on your existing experience. We stand by our values and when we’re looking for the best of the best to join us, we look for people who share these values too. No-one is above making the tea or watering the plants. Do the right thing by the customer. Always. No room for egos, politics or gossip. We're a team. Take pride in sharing what you know. If you see something that needs doing, roll up your sleeves and get it done. Remember, at some point, you did something for the first time.
Required skills and experience:- You do not need to meet every single criteria below to apply, please submit your CV if you think you'd be a good fit for the role.
- Experience of performing a technical role within the ServiceNow eco-system.
- Experience of administrating one or more ServiceNow instances.
- Experience in configuring, customising and creating integrations on the ServiceNow platform are desirable.
- A track record of delivering quality work to defined timescales to different stakeholders.
- Good communicator and approachable with good written English skills.
- Ability to effectively communicate with non-technical people about requirements, technical problems and identifying potential solutions.
- Experience of scripting and debugging in one or more of the following: JavaScript, HTML, CSS, XML, SOAP, REST, ideally in ServiceNow.
- Knowledge of multiple ServiceNow applications across the platform - ITSM and more.
- Understanding of Service Management best practice - ITIL.
- Adept at providing and delivering feedback.
- Delivering work using agile methodologies.
- Able to take responsibility for own learning and demonstrate examples where this has been done.
- ServiceNow CSA certification would be beneficial, but is not essential.
- Delivering solutions which contain high quality ServiceNow code and development.
- Ensuring your work delivered adheres to industry and UP3 best practice standards.
- Devising and scoping solutions to customer requirements.
- Work closely with engagement managers and customers to deliver in an agile methodology.
- Providing functional and technical skills to document and configure customer requirements.
- Delivering high quality ServiceNow code and customisation.
- Maintaining a high level of documentation for coding/customisation.
- Devising solutions to predicted problems and evaluating options.
- Combining all elements of the ServiceNow design and testing its performance.
- Increasing application operating efficiency and adapting to new requirements as required.
- Assisting with system testing and UAT.
- Providing advice and guidance to customers on the best approaches for implementing ServiceNow in terms of: ITIL best practice, ServiceNow best practice, Industry trends and use of ServiceNow.
- Keeping abreast of industry trends in Service Management and developments in the ServiceNow portfolio.
- Sharing of best practices and knowledge with colleagues.
- Where required perform demonstrations of work developed.
- Career development and progression – we invest in our people and actively promote from within.
- Work for an established, respected player.
- Amazing customers and a best-in-class solution.
- Best in class tech stack, tools and training.
- London based. We have a fantastic office at The Ministry in Central London and offer hybrid working with 2-3 days a week in the office.
- Maternity and Parental Leave: We offer an enhanced maternity and parental leave package.
- Flexible Working: We know people thrive when they’re given the opportunity to strike the right balance between their work and their personal life.
- Excellent Bupa health insurance and Bupa level 3 dental cover.
- 25 days holiday increasing based on length of service.
- Company pension (after 3 months’ service).
- A Death-in-Service Life Insurance policy which would pay out 4X your salary.
- Sports and Social Club – recent events include Dungeons.
ServiceNow Managed Service Consultant employer: UP3
At UP3, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture. Our commitment to employee growth is evident through our investment in training and career progression opportunities, ensuring that you can thrive in your role as a ServiceNow Managed Service Consultant. With a fantastic office location in Central London, hybrid working options, and a comprehensive benefits package, including enhanced parental leave and health insurance, we create an environment where you can excel both professionally and personally.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Managed Service Consultant
✨Tip Number 1
Network like a pro! Reach out to current employees at UP3 on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the job. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by brushing up on your ServiceNow knowledge. Be ready to discuss specific projects you've worked on and how you tackled challenges. Show your passion for technology and how you can contribute to UP3's mission.
✨Tip Number 3
Don’t just wait for the job to come to you! Apply through our website and keep an eye on new openings. The more proactive you are, the better your chances of getting noticed by our hiring team.
✨Tip Number 4
Showcase your teamwork skills! During interviews, highlight examples where you collaborated with others to solve problems. UP3 values a team-oriented approach, so let your collaborative spirit shine through!
We think you need these skills to ace ServiceNow Managed Service Consultant
Some tips for your application 🫡
Show Your Passion for ServiceNow:We want to see your enthusiasm for ServiceNow shine through in your application. Share any relevant experiences or projects that highlight your love for the platform and how you've used it to solve real-world problems.
Tailor Your CV:Make sure your CV is tailored to the role. Highlight your technical skills, especially those related to ServiceNow, and don’t forget to mention any certifications or training you’ve completed. We love seeing candidates who take the time to align their experience with what we’re looking for!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language to explain your skills and experiences. Remember, we appreciate good communication, so make sure your written English is on point!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at UP3!
How to prepare for a job interview at UP3
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge before the interview. Familiarise yourself with the latest features, best practices, and any recent updates to the platform. Being able to discuss specific applications like ITSM and how they relate to real-world scenarios will show your passion and expertise.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical challenges in the past. Think about situations where you had to devise solutions or troubleshoot issues. This will demonstrate your ability to think critically and adapt, which is key for a role that involves delivering high-quality solutions.
✨Communicate Clearly and Confidently
Since you'll be working with both technical and non-technical stakeholders, practice explaining complex concepts in simple terms. During the interview, focus on being approachable and clear in your communication. This will help you connect with the interviewers and show that you can bridge the gap between tech and business needs.
✨Embrace the Team Spirit
UP3 values collaboration and teamwork, so be ready to discuss how you've worked effectively in teams before. Share examples of how you've contributed to group projects or helped colleagues. Highlighting your willingness to roll up your sleeves and support others will resonate well with their company culture.
