At a Glance
- Tasks: Join us in delivering exceptional ServiceNow solutions and collaborate with clients to enhance their services.
- Company: UP3, a leading ServiceNow Managed Service provider with a dynamic and collaborative culture.
- Benefits: Enjoy flexible working, competitive salary, health insurance, and generous parental leave.
- Other info: Great career progression opportunities and a vibrant office atmosphere in Central London.
- Why this job: Be part of a passionate team and develop your skills in a rapidly growing tech environment.
- Qualifications: Experience in ServiceNow, strong communication skills, and a passion for technology.
The predicted salary is between 50000 - 60000 € per year.
UP3 is a dedicated ServiceNow Managed Service provider, founded in 2016 by highly experienced Service Management and ServiceNow sales and delivery professionals. We have a wealth of experience working both as customers of ServiceNow and as specialist Consultants and have delivered solutions spanning nearly every aspect of the platform. We are looking for great technically minded professionals with a passion for ServiceNow, who can thrive in a rapidly growing, dynamic business with a huge emphasis on collaborating with our clients to help them deliver exceptional service.
You are a real ServiceNow enthusiast and advocate, and want to continue to develop your skills and certifications as you build on your existing experience.
- Experience of performing a technical role within the ServiceNow eco-system
- Experience of administrating one or more ServiceNow instances
- Experience in configuring, customising and creating integrations on the ServiceNow platform are desirable
- A track record of delivering quality work to defined timescales to different stakeholders
- Good communicator and approachable with good written English skills
- JavaScript, HTML, CSS, XML, SOAP, REST, ideally in ServiceNow
- Knowledge of multiple ServiceNow applications across the platform - ITSM and more
- Understanding of Service Management best practice - ITIL
- Delivering work using agile methodologies
- ServiceNow CSA certification would be beneficial, but is not essential
- Delivering solutions which contain high quality ServiceNow code and development
- Work closely with engagement managers and customers to deliver in an agile methodology
- Delivering high quality ServiceNow code and customisation
- Maintaining a high level of documentation for coding/customisation
- Combining all elements of the ServiceNow design and testing its performance
- Assisting with system testing and UAT
- Providing advice and guidance to customers on the best approaches for implementing ServiceNow in terms of: ITIL best practice, ServiceNow best practice, Industry trends and use of ServiceNow
- Keeping abreast of industry trends in Service Management and developments in the ServiceNow portfolio
Career development and progression – we invest in our people and actively promote from within. We’ve honed our craft having been with ServiceNow since the early days, going on to set up UP3 in 2016. Best in class tech stack, tools and training. We have a fantastic office at The Ministry in Central London and offer hybrid working with 2-3 days a week in the office.
Maternity and Parental Leave
We offer an enhanced maternity and parental leave package. For maternity and adoption, we will provide you with 16 weeks full pay, followed by 23 weeks Statutory Maternity Pay (SMP). And for Paternity and other Parental leave, you’ll receive 4 weeks of full pay.
Flexible Working
We know people thrive when they’re given the opportunity to strike the right balance between their work and their personal life, so we offer flexible working arrangements so that you can do your best work, without compromising. We embrace hybrid working, so you can split your time between home and our offices in The Ministry, SE1. We offer a £250 allowance to ensure your home office is set up with everything you need.
Benefits
- Excellent Bupa health insurance and Bupa level 3 dental cover
- 25 days holiday increasing based on length of service
- Company pension (after 3 months’ service)
- A Death-in-Service Life Insurance policy which would pay out 4X your salary
- Sports and Social Club – recent events include Dungeons & Dragons night, wine tasting, Junkyard golf and Gourmaze tasty treasure hunt
ServiceNow Managed Service Consultant in London employer: UP3
At UP3, we pride ourselves on being a leading ServiceNow Managed Service provider, where our employees are at the heart of our success. With a vibrant work culture that fosters collaboration and innovation, we offer exceptional career development opportunities, a flexible hybrid working model, and a comprehensive benefits package including enhanced parental leave and health insurance. Located in the dynamic environment of The Ministry in Central London, we ensure our team has access to the best tools and training to thrive in their roles while enjoying a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land ServiceNow Managed Service Consultant in London
✨Tip Number 1
Network like a pro! Get out there and connect with folks in the ServiceNow community. Attend meetups, webinars, or even just chat with people on LinkedIn. The more you engage, the better your chances of landing that dream role.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your ServiceNow projects, customisations, and any integrations you've worked on. This will give potential employers a clear view of what you can bring to the table.
✨Tip Number 3
Prepare for those interviews! Research common questions related to ServiceNow and practice your responses. Be ready to discuss your experience with ITIL best practices and agile methodologies, as these are key in our field.
✨Tip Number 4
Apply through our website! We love seeing applications directly from passionate candidates. Plus, it shows you're genuinely interested in joining our team at UP3. Don't hesitate – get your application in today!
We think you need these skills to ace ServiceNow Managed Service Consultant in London
Some tips for your application 🫡
Show Your Passion for ServiceNow:Let us see your enthusiasm for ServiceNow shine through in your application. Share your experiences, projects, or certifications that highlight your love for the platform and how you’ve used it to deliver exceptional service.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the skills and experiences mentioned in the job description. We want to see how your background aligns with our needs, so don’t be shy about showcasing your relevant experience!
Keep It Clear and Concise:We appreciate good communication, so keep your written application clear and to the point. Use bullet points where necessary and avoid jargon unless it’s relevant to the role. This will help us quickly understand your qualifications.
Apply Through Our Website:For the best chance of getting noticed, make sure to apply directly through our website. This way, we can easily track your application and ensure it reaches the right people. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at UP3
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow knowledge before the interview. Familiarise yourself with the latest features and best practices, especially around ITIL and agile methodologies. Being able to discuss specific instances where you've configured or customised ServiceNow will show your passion and expertise.
✨Show Off Your Communication Skills
Since good communication is key in this role, practice articulating your thoughts clearly. Prepare to explain complex technical concepts in simple terms, as you'll need to collaborate closely with clients and stakeholders. A friendly, approachable attitude goes a long way!
✨Bring Examples of Your Work
Have a few examples ready that showcase your experience with ServiceNow. Whether it's a project where you delivered high-quality code or a time you helped a client implement best practices, concrete examples will help you stand out. Don't forget to highlight your role in the team and the impact of your contributions.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company culture, team dynamics, and future projects. This shows you're genuinely interested in the role and helps you gauge if UP3 is the right fit for you. Plus, it gives you a chance to demonstrate your enthusiasm for continuous learning and development in the ServiceNow space.
