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For Companies At a Glance
- Tasks: Lead operations, finance, and people processes to ensure smooth business growth.
- Company: Join Up Collective, a dynamic group empowering start-ups through innovative marketing solutions.
- Benefits: Enjoy 25 days holiday, remote work options, and unlimited coaching perks.
- Why this job: Be part of a fast-growing team that values innovation and collaboration in a vibrant culture.
- Qualifications: Experience in operations or finance within startups; strategic thinker with a proactive mindset.
- Other info: Hybrid role with monthly London meet-ups; salary between £55-65k based on experience.
The predicted salary is between 55000 - 65000 £ per year.
Full-time
£55-65k depending on experience
We’re a fast-growing group of businesses under one roof, united by a clear mission: to unlock the power of marketing for start-ups . Up Collective is the umbrella company that sits behind Up World , Up Talent and Brand Hackers .
Whether it’s helping a grad grow into a confident marketer, supporting a founder making their first key marketing hire, or enabling a brand to scale its reach, we exist to make marketing the growth engine it should be.
We\’re scaling quickly and with purpose. Currently, we’re delivering +50% year on year growth and our processes are straining to keep up! We are bringing in a Senior Operations Manager to set up up for scale.
The Role
We’re looking for a Senior Operations Manager to build rock-solid internal foundations and lead key processes across people, finance and day-to-day operations.
This role is about making sure the business runs smoothly behind the scenes: keeping the team empowered and aligned, our finances sharp, and our systems simple and scalable.
You’ll report directly to the Chief of Staff and play a central role in making the company stronger, faster and smarter as we grow.
Key Responsibilities
Team & People Operations
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Oversee recruitment processes from job spec to onboarding, ensuring an excellent candidate and hiring manager experience
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Own and improve onboarding and offboarding processes that drive clarity, efficiency and cultural consistency
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Maintain and evolve performance review cycles, objective-setting frameworks
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Work closely with leadership to build a healthy, high-performance culture
Finance & Commercial Operations
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Manage day-to-day financial operations in partnership with our bookkeeper and accountant (e.g. invoicing, expenses, contractor payments)
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Lead internal budget management, forecasting and cashflow tracking
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Ensure client contracts, scopes and pricing models are clearly documented and aligned with commercial goals
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Monitor project profitability and operational KPIs to support business decisions
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Work closely with the Brand Hackers Operations team to build new financial processes
Strategic Operations & Leadership
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Translate strategic plans into operational priorities and internal actions
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Lead set up and deliver of OKRs across the business
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Ensure compliance and data protection obligations are met and well documented
Process & Tools
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Lead implementation and team adoption of tools and systems that help us scale, from Slack workflows to integration of AI
About You
You may have been called an Operations Lead , Finance Manager, Finance Lead, Head of Ops , People & Ops Manager in a previous role. Titles aside, you\’re someone who brings structure to growth.
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You’ll be extremely comfortable managing Finance operations for a business of £5 million revenue plus
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You’ve worked in startup or agency environments
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You’re a strategic thinker and pragmatic doer, equally happy planning big projects or fixing small glitches
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You make things easier, faster, clearer, and you’re always thinking about how to improve
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You’re proactive, sensitive in your communication, and collaborative by nature
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You are a Slack native and very used to asynchronous working at pace
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You think in automations and AI, not as an afterthought but the assumed way
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You’re confident working independently and prioritising across multiple areas of the business
Salary & Logistics
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Full-time role (Monday–Friday)
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£55-65k depending on experience
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Hybrid: remote-first but with monthly in-person time in London (travel funded if outside London)
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Succession plan: Head of FinOps / FinOps Director
Perks & Benefits
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25 days holiday + bank holidays
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Monthly WFH allowance
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Birthday off
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Unlimited coaching via MoreHappi
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Full Up World membership
#J-18808-Ljbffr
Senior Operations Manager - Up Collective employer: Up World
Contact Detail:
Up World Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Operations Manager - Up Collective
✨Tip Number 1
Familiarise yourself with the specific operational challenges faced by fast-growing companies like Up Collective. Research common pain points in scaling operations, especially in finance and people management, to demonstrate your understanding during discussions.
✨Tip Number 2
Network with professionals in similar roles or industries. Attend events or webinars focused on operations management in startups, as this can provide insights and connections that may help you stand out as a candidate.
✨Tip Number 3
Showcase your experience with tools and systems that enhance operational efficiency. Be prepared to discuss specific examples of how you've implemented technology solutions, such as AI or workflow automation, to improve processes in previous roles.
✨Tip Number 4
Prepare to discuss your approach to building a high-performance culture. Think about strategies you've used to foster collaboration and alignment within teams, as this will resonate well with Up Collective's mission and values.
We think you need these skills to ace Senior Operations Manager - Up Collective
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management, finance, and team leadership. Use specific examples that demonstrate your ability to build processes and improve efficiency, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for supporting start-ups and your understanding of their unique challenges. Mention how your skills align with Up Collective's mission and how you can contribute to their growth.
Highlight Relevant Skills: Emphasise your experience with financial operations, recruitment processes, and strategic planning. Mention any familiarity with tools and systems that aid in scaling businesses, as this is crucial for the role.
Showcase Your Cultural Fit: Demonstrate your proactive and collaborative nature in your application. Share examples of how you've contributed to a positive team culture in previous roles, as this aligns with Up Collective's focus on building a high-performance culture.
How to prepare for a job interview at Up World
✨Understand the Company’s Mission
Before your interview, make sure you grasp Up Collective's mission to unlock marketing for start-ups. Be ready to discuss how your experience aligns with this goal and how you can contribute to their growth.
✨Showcase Your Operational Expertise
Prepare examples from your past roles that demonstrate your ability to build and improve operational processes. Highlight specific instances where you've successfully managed finance operations or enhanced team performance.
✨Emphasise Your Strategic Thinking
Be prepared to discuss how you translate strategic plans into actionable steps. Share experiences where your strategic insights led to improved efficiency or profitability, especially in a fast-paced environment.
✨Familiarise Yourself with Tools and Technologies
Since the role involves implementing tools and systems for scaling, be ready to talk about your experience with relevant technologies. Mention any familiarity with Slack, AI integrations, or other operational tools that can help streamline processes.
