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For Companies At a Glance
- Tasks: Lead digital transformation and online growth for a premium furniture brand.
- Company: Join a design-led company known for quality workspace solutions and innovation.
- Benefits: Enjoy a competitive salary, annual bonus, and 25 days leave plus training opportunities.
- Why this job: Shape the future of eCommerce while mentoring a dynamic team in a creative environment.
- Qualifications: Proven experience in digital and eCommerce growth, especially in product-led businesses.
- Other info: Position based in High Wycombe, mostly on-site but flexible discussions possible.
The predicted salary is between 46800 - 78000 £ per year.
Our client is a well-established and design-led company in the premium workspace solutions sector, looking for a Senior Digital & eCommerce Manager to lead its digital transformation and online growth. Known for quality and innovation, with an expansive showroom showcasing leading global brands, this business aims to elevate its digital presence.
This strategic and hands-on leadership role involves owning the digital agenda across eCommerce, performance marketing, customer experience, and lifecycle management. You will shape the company’s digital future using data-driven insights to deliver growth, while mentoring a small but capable team.
What you'll do...
- Own and manage the eCommerce P&L to meet revenue and profit targets
- Develop and implement a comprehensive digital growth strategy
- Drive pricing and promotional initiatives to increase sales and margins
- Conduct competitor and market analysis to inform strategy
- Lead conversion rate optimisation (CRO), including A/B testing and UX/UI improvements
- Oversee digital channels like SEO, PPC, email, social media, and affiliates
- Manage digital marketing budgets to optimise ROI
- Implement lifecycle and retention marketing strategies to increase CLTV
- Lead CRM strategy and segmentation to improve customer targeting
- Collaborate internally to ensure accurate product listings and compelling site content
- Ensure the eCommerce platform is scalable, secure, and high-performing
- Manage agency relationships and external partners for top-tier delivery
- Stay updated on digital trends, identifying new tools and channels for growth
Who you are...
- You have proven experience leading digital and eCommerce growth in a product-led business
- Hands-on experience with eCommerce platforms (e.g., Shopify, Magento)
- Strong understanding of performance marketing, CRM, and analytics tools
- Confident managing budgets, targets, and cross-functional teams
- Data-driven, results-oriented, with a focus on customer experience
- Knowledge of B2B and high-value DTC markets, especially within furniture or interiors, is desirable
- Experience with platforms like Craft CMS, Moz, Ruler Analytics, and Onepage CRM
- An innovative thinker embracing new technology and digital trends
Logistics: High Wycombe, UK (Mostly on-site but open to discussion)
More details
- Salary up to £65k
- 25 days annual leave (plus 3-day Christmas shutdown), increasing with tenure
- Opportunity to shape and grow the digital team
- Annual company bonus
- Workplace pension
- Onsite parking
- Access to industry-specific training and development
Senior Digital and Ecom Manager - Furniture Manufacturing employer: Up World
Contact Detail:
Up World Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Digital and Ecom Manager - Furniture Manufacturing
✨Tip Number 1
Familiarise yourself with the latest trends in digital marketing and eCommerce, especially within the furniture sector. This knowledge will not only help you understand the market better but also allow you to speak confidently about how you can drive growth for our company.
✨Tip Number 2
Network with professionals in the furniture manufacturing and eCommerce space. Attend industry events or webinars to connect with potential colleagues and gain insights into what successful strategies are being implemented by others in the field.
✨Tip Number 3
Prepare to discuss specific examples of how you've used data-driven insights to shape digital strategies in your previous roles. Being able to showcase your analytical skills and results will set you apart from other candidates.
✨Tip Number 4
Demonstrate your leadership abilities by sharing experiences where you've successfully mentored a team or led cross-functional projects. Highlighting your capacity to inspire and guide others will resonate well with us as we look for someone to lead our digital transformation.
We think you need these skills to ace Senior Digital and Ecom Manager - Furniture Manufacturing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in digital and eCommerce management, particularly in product-led businesses. Emphasise your hands-on experience with eCommerce platforms and any specific achievements in driving online growth.
Craft a Compelling Cover Letter: In your cover letter, express your passion for digital transformation and how your skills align with the company's goals. Mention specific strategies you've implemented in the past that led to measurable results, especially in areas like performance marketing and customer experience.
Showcase Data-Driven Insights: When discussing your previous roles, focus on how you used data to inform decisions and drive growth. Include examples of how you conducted market analysis or A/B testing to optimise conversion rates and improve customer targeting.
Highlight Leadership Experience: Since this role involves mentoring a team, be sure to highlight any leadership experience you have. Discuss how you've successfully managed cross-functional teams and collaborated with various departments to achieve digital objectives.
How to prepare for a job interview at Up World
✨Showcase Your Digital Expertise
Make sure to highlight your experience with eCommerce platforms like Shopify or Magento. Discuss specific projects where you led digital growth, focusing on the strategies you implemented and the results achieved.
✨Demonstrate Data-Driven Decision Making
Prepare examples of how you've used data analytics to inform your marketing strategies. Be ready to discuss tools you've used for performance marketing and how they contributed to your success in previous roles.
✨Understand the Company’s Market Position
Research the company’s competitors and the premium workspace solutions sector. Be prepared to discuss how you would approach competitor analysis and what insights you could bring to enhance their digital strategy.
✨Emphasise Team Leadership Skills
Since this role involves mentoring a team, be ready to share your leadership style and experiences. Discuss how you've successfully managed cross-functional teams and fostered collaboration to achieve common goals.
