Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage our Shopify site and optimise customer experience for our kombucha brand.
- Company: Join MOMO Kombucha, a fast-growing UK drinks brand with a mission for quality.
- Benefits: Competitive salary, flexible work, wellness budget, and generous holiday allowance.
- Other info: Exciting opportunity to grow with a challenger brand in a vibrant environment.
- Why this job: Take ownership in a high-impact role at a dynamic, health-focused company.
- Qualifications: 4+ years in ecommerce, strong skills in Shopify and CRM platforms.
The predicted salary is between 45000 - 55000 ÂŁ per year.
About MOMO Kombucha
MOMO Kombucha is a fast-growing, award-winning UK drinks brand on a mission to craft the highest‑quality kombucha using traditional brewing methods and the finest organic ingredients. Direct‑to‑consumer is our fastest‑growing channel, and we’re building the team to support the next stage of that growth. This is a pivotal role within a small but ambitious marketing team. Reporting to the Senior Brand Manager, you will own the performance and optimisation of our Shopify website, subscription platform, and CRM programme. You’ll play a key role in building a best‑in‑class D2C experience, improving conversion, retention, and lifetime value, while working closely with our paid media agency and internal brand team. This is an exciting opportunity to join a fast‑scaling challenger brand and take real ownership in a high‑impact role.
What you’ll be doing:
- Website & Ecommerce
- Own and manage the Shopify website, ensuring all content, merchandising and storytelling are on‑brand and optimised across the full customer journey
- Identify and implement conversion rate optimisation (CRO) opportunities
- Set up new products, bundles, upsells and cross‑sells
- Analyse performance metrics and turn insights into clear, actionable improvements
- Subscription & Retention
- Manage and optimise our subscription platform (Recharge), improving user experience, retention and LTV
- Own the loyalty programme, working cross‑functionally to drive engagement and commercial performance
- CRM (Klaviyo)
- Design, build and deploy email campaigns and automated flows
- Manage segmentation and customer journeys
- Drive measurable improvements in retention and repeat purchase
- Paid Media & Performance Alignment
- Partner closely with our paid media agency to ensure campaigns align with wider D2C goals
- Monitor performance metrics to ensure activity supports revenue, CAC and LTV targets
Who you are
- 4+ years’ experience in ecommerce and digital marketing
- Strong hands‑on experience with Shopify, Klaviyo, and Recharge (or similar subscription platform)
- Experience in subscription‑led D2C businesses
- Solid understanding of paid media metrics across Meta and Google (even if not directly activating campaigns)
- Highly data‑driven with strong analytical skills
- User‑first mindset with an eye for both functionality and design
- Strong organisational and project management skills
- Proactive, positive and comfortable in a fast‑growth environment
- A genuine interest in health, wellness, and better‑for‑you brands
Benefits
- Salary: £45,000 – £55,000 DOE
- 4 days per week in a Brixton office (1 day WFH)
- Quarterly bonus scheme
- Share options
- Early finish Fridays
- ÂŁ250 annual wellness budget
- 1 paid volunteer day per year
- 26 days holiday, increasing with tenure (up to 30 days)
Ecom & CRM Manager - MOMO Kombucha employer: Up World
Contact Detail:
Up World Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Ecom & CRM Manager - MOMO Kombucha
✨Tip Number 1
Get to know MOMO Kombucha inside out! Research their products, values, and mission. When you show genuine interest in what they do, it’ll shine through in your conversations and make you stand out.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to e-commerce and CRM. Think about how your experience aligns with MOMO's goals, especially around conversion and retention strategies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Ecom & CRM Manager - MOMO Kombucha
Some tips for your application 🫡
Show Your Passion for Kombucha: When you're writing your application, let your love for health and wellness shine through! We want to see how your enthusiasm for better-for-you brands aligns with our mission at MOMO Kombucha.
Tailor Your Experience: Make sure to highlight your relevant experience in ecommerce and digital marketing. We’re looking for someone who knows their way around Shopify, Klaviyo, and subscription platforms, so don’t hold back on those details!
Be Data-Driven: Since this role is all about improving performance metrics, share examples of how you've used data to drive decisions in your previous roles. We love a good story about turning insights into action!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to see your application and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Up World
✨Know Your Stuff
Make sure you’re well-versed in MOMO Kombucha’s products and values. Familiarise yourself with their mission to craft high-quality kombucha and how they use organic ingredients. This will show your genuine interest in the brand and help you connect your experience with their goals.
✨Showcase Your Skills
Prepare specific examples of how you've optimised Shopify websites or improved customer retention in previous roles. Be ready to discuss your hands-on experience with tools like Klaviyo and Recharge, and how you’ve used data to drive decisions. This will demonstrate your capability to take ownership in this pivotal role.
✨Understand the Metrics
Brush up on key performance metrics related to ecommerce, such as conversion rates, customer acquisition cost (CAC), and lifetime value (LTV). Be prepared to discuss how you’ve monitored and improved these metrics in past positions, as this aligns directly with what MOMO Kombucha is looking for.
✨Be Proactive and Positive
MOMO Kombucha thrives in a fast-growth environment, so showcase your proactive attitude and adaptability. Share examples of how you’ve tackled challenges head-on and contributed positively to team dynamics. This will highlight your fit within their ambitious marketing team.